Understanding Status Messages - Motorola iDEN i58sr User Manual

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
Nextel Worldwide Customer Care
We'll be happy to give you help, explanations and anything else you need to
enjoy your Nextel service as soon as possible!
Call us at +1(360) 662-5202 (toll free) from your Nextel phone.
Before you contact Nextel Customer Care for service or to resolve an issue, be
sure to have your Nextel Personal Telephone Number, your model number
(located on your phone underneath the battery), and the ID number printed on
your SIM card. You'll want to record these numbers, and keep them handy, so
that you can replace the battery prior to contacting Customer Care.

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting
Nextel Customer Care, note the message, numeric code, and the conditions
under which it appeared. The following table lists and describes the status
messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
User Busy in Private
User Busy in Data
Service Restricted
178
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-
of-coverage, or turned off. Please try again
later.
The person that you called has not purchased
this service.
This service is temporarily not available.
Please try again later.
The phone that you called is busy in a Private
Call.
The phone that you called is busy using Nextel
Online services or Nextel Online Dial-Up
service.
This service was restricted by Nextel, or this
service was not purchased.
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