Motorola Nextel iDEN i2000 User Manual
Motorola Nextel iDEN i2000 User Manual

Motorola Nextel iDEN i2000 User Manual

Digital multi-service phone
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iDEN
Digital Multi-Service Phone
i2000
Phone User's Guide
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@NTN9110A@
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Summary of Contents for Motorola Nextel iDEN i2000

  • Page 1 ® Nextel ® iDEN Digital Multi-Service Phone i2000 Phone User’s Guide @NTN9110A@ NTN9110A...
  • Page 2: I2000 Tm Phone Features Bookmark

    i2000 Phone Features Bookmark You can use this fold-out diagram as a bookmark, making it easy to refer to while you learn to use your i2000 phone. Learning to Use Your i2000 Phone Tear off the Quick Reference Card located on the back cover, complete the information and keep it handy.
  • Page 3: Table Of Contents

    Phone Features Bookmark ... 2 Learning to Use Your i2000 Phone ... 2 Table of Contents ... i Introduction ... 5 Welcome to Nextel® ... 5 Questions? ... 7 Nextel Business Solutions... 8 International Business Solutions ... 9 Getting Started ... 11 Getting Started ...
  • Page 4 Quickstore of Phone Numbers ... 37 Reviewing/Storing Received Calls ... 37 Reviewing/Storing Sent Calls... 37 Nextel Voice Mail Service ... 38 About This Section ... 38 Voice Mail Features: Basic ... 38 Setting Up Your Voice Mailbox from Within the U.S..39 New Message Indicators...
  • Page 5: Table Of Contents

    E-Mail Paging... 65 Numeric Paging ... 65 Operator Assisted Paging*... 65 Nextel Worldwide Nextel Worldwide Service ... 66 About This Section ... 66 Setting the Way Your Phone Searches for Networks ... 66 Manually Searching for a Network ... 67 Creating Your Phone’s Network Priority List ...
  • Page 6 Other Important Information ...98 About This Section ... 98 Nextel Customer Care... 98 Understanding Status Messages ... 98 Nextel Terms and Conditions of Service... 100 Safety and General Information ... 103 Warranty Information... 110 Patent and Trademark Information ... 116 Index ...
  • Page 7: Introduction

    Welcome to Nextel Thank you for choosing Nextel as your wireless communications provider. The i2000 phone is one of the most sophisticated digital cellular instruments available today--offering you worldwide services so you can keep in touch with business and personal contacts.
  • Page 8 Turn to the Getting Started section beginning on Page 11. This section might be all you need to get started. For more information about Nextel or to view this guide on our web site, visit us at www.nextel.com. Service -- When you travel ®...
  • Page 9: Questions

    Welcome to Nextel® Questions? To complement the i2000 phone and Nextel Worldwide Service, Nextel has also launched International Roaming Customer Care support. For specific International roaming questions (such as coverage and rates) and Customer Care Service when traveling overseas call 1(201) 531-5202. This Customer Care number will be toll-free from your Nextel handset both domestically and internationally.
  • Page 10: Nextel Business Solutions

    Personalized 24-hour Voice Mail, which takes messages when you’re not available and a whole lot more. (For details see “Nextel Voice Mail Service” on page 38.) And, Schedule a Page, which can help you remember those important dates by sending a text message directly to your phone (see“Web Paging”...
  • Page 11: International Business Solutions

    Nextel service while traveling internationally. Does your job require traveling abroad? The i2000 phone with Nextel Worldwide Service allows you to increase your communication opportunities outside of the U.S., in places like Mexico, Asia, and Europe to name a few! Placing and receiving international calls has never been easier.
  • Page 12 www.nextel.com...
  • Page 13: Getting Started

    Your Phone’s SIM Card Activating Your i2000 Phone NOTE: Your phone must be activated before you can place or receive a call. Your Nextel Phone Status Modes and Menus Quick Guide to i2000 Phone Functions Batteries Your i2000 phone comes with a standard Motorola iDEN Lithium Ion battery and a Motorola iDEN approved Lithium Ion battery charger.
  • Page 14: Attaching The Battery

    Flip open the prongs and plug the charger into an AC outlet. until the message Powering Off dis- Accessory Connector (Connect to i2000 phone) www.nextel.com Push Upward Charger (Plug into AC outlet)
  • Page 15: Turning Your I2000 Phone On/Off

    (PIN)” on page 14.) Press under “Ok”. As your phone connects to the Nextel National Network, you will see a Welcome to Nextel message and a connecting message. When Phone Ready appears on the display, you are ready to use your i2000 phone!
  • Page 16: Your Phone's Sim Card

    SIM card is in place by viewing the numbers on the SIM card through the SIM card holder. NOTE: If there is no SIM card present, notify your Nextel Authorized Representative immediately. The SIM card maintains all of the stored names, numbers, and the PIN you enter into your i2000 phone.
  • Page 17: Changing The Pin

    Changing the PIN From the Phone Ready screen, press menu option. Press under “Prgm”. Press then Press under “Ok”. At the Change PIN? screen, press At the Old PIN screen, enter your current PIN then press “Ok”. At the New PIN screen, enter your new PIN then press under “Ok”.
  • Page 18: Unblocking The Pin

    NOTE: If you unsuccessfully enter the PUK number ten times, the SIM card is blocked. If this happens, you will get a message to call your service provider. until asterisk(s) are deleted.) www.nextel.com PIN Blocked Call Your Provider Enter PUK...
  • Page 19: Disabling The Pin Requirement

    PIN:Off screen displays, indicating that the PIN requirement is off. Press under “On”. Enter your SIM PIN (Nextel provides the initial SIM Card PIN). If you disable the PIN requirement, you remove protection of personal data on your SIM card. Anyone can then use your phone and access your personal data.
  • Page 20: Keypad Lock

    Incorrectly entering your PIN three times causes the phone to be blocked. To unblock your phone, you must contact Nextel Customer Care. For more information, see “Unblocking the PIN” on page 16. key. This will activate the backlight. If www.nextel.com...
  • Page 21: Activating Keypad Lock

    Activating Keypad Lock From the Phone Ready screen, simultaneously press Locked displays on your phone. NOTE: Whenever a key is pressed, while in Keypad Lock mode, the Keypad Locked message displays as a reminder. Receiving Incoming Calls When you receive an incoming phone call (see“Phone Calls” on page 31 for more details), keypad lock will be temporarily suspended.
  • Page 22: Activating Your I2000 Phone

    If your display reads No Service or doesn’t change to the Phone Ready screen when you turn on your phone, and you know you are in a Nextel coverage area, call Nextel Customer Care at 1-800-639-6111. When traveling overseas call 1 (201) 531-5202.
  • Page 23: Your Nextel Phone Status

    If you cannot connect after 15 minutes, call Nextel Customer Care at 1-800-639-6111. When traveling overseas call 1 (201) 531-5202. This Customer Care number is toll-free from your Nextel handset both domestically and internationally.
  • Page 24: Display Icons

    Call Forward Indicator: have been forwarded for a specified line (1, 2, or both). Private/Group Speaker Indicator: Group speaker is off. You will hear Nextel Direct Connect calls through the earpiece. Shows the signal strength. Six Shows the remaining charge in...
  • Page 25: Modes And Menus

    Prvt Ready Bob Smith Numbr Cancl Group Ready Talkgroup 1 Mail Alert Function To make cellular phone calls. To make private two- way radio calls using Nextel Direct Connect. To make group two- way radio calls using Nextel Direct Connect.
  • Page 26: Quick Guide To I2000 Phone Functions

    “Prgm”. Press under “Prgm”. Press Press under “Exit”. Using the keypad, enter the desired number. Then press Press Press Press and hold Press or any numeric key (0 through 9). www.nextel.com Phone Ready NEXTEL Dial Name Mail for two seconds.
  • Page 27: Private Mode

    Private ID number. To place the call, press and hold the Nextel Direct Connect Push-To-Talk button. Wait for the chirp, then speak into the microphone.
  • Page 28: Creating, Editing And Using Stored Lists

    Once you have stored an individual, you can call them by scrolling through the list and finding their name, using the speed dial number or using Nextel Direct Connect (see “Customizing the i2000 Phone” on page 80). Whenever the person calls you, your phone will display their name if you entered their 10-digit phone number.
  • Page 29 You can store up to 100 names, phone numbers and private IDs using the following steps: Press until you see the “Prgm” option. Press under “Prgm”. Then press The message: 20=Phone / Prvt List displays. Press under “Ok”. The next screen displays the remaining number of phone numbers and Private IDs that you can store.
  • Page 30: Pause Digit Entry

    3 seconds. For example, per- forming the above step twice will program two pauses and cause your phone to wait 6 seconds before entering the next set of numbers. interrupts your greeting. The www.nextel.com...
  • Page 31: Editing Stored List Entries

    Editing Stored List Entries Once you have created lists, you can edit them as necessary. Select the applicable option below to edit a portion of a list. Edit a Phone Number or Associated Name or Speed Dial Number n until you see the “Prgm” option. Press Press under “Prgm”.
  • Page 32: Erasing List Entries

    Press until the desired entry appears. Press under “Ok”. Press under “Yes” at the Erase? screen. Press under “Exit” until you see the Phone Ready screen. to erase a Private ID entry). www.nextel.com then to erase a Phone under “Ok”.
  • Page 33: Phone Mode

    Or, you can wait for your first incoming call, when it is automatically entered. NOTE: If your Nextel phone has two lines, your phone number for the second line will not be automatically entered with the first incoming call to that line.
  • Page 34: Displaying Your Phone Number

    To store your phone number in your Nextel phone (or the alternate line, if you have two lines), press until you see the “Prgm” menu option. Press under “Prgm” and press Press under “Ok”. (After phone number is programmed, option will read “Edit”.)
  • Page 35: Making Calls From The Stored List

    If you make a mistake: To Clear One Digit Press Making Calls From the Stored List Before you can use the Scroll, Name Search, Speed Dial or Turbo Dial methods, you first must create a phone list. To learn how to create stored lists, see Page 26.
  • Page 36: Emergency/Non-Emergency Dial

    Nextel handset both domestically and internationally. Placing International Calls With Plus Dialing Placing international calls has never been easier. The i2000 phone and Nextel Worldwide Service includes access to multiple networks so you can get connected and stay connected.
  • Page 37: Plus Dialing

    Plus Dialing This feature enables you to quickly place an international call without entering the local international access code. Press and hold “+”. NOTE: The network translates the “+” into the appropriate interna- tional access code needed to place the call. Enter the country code and phone number.
  • Page 38: Receiving/Ending A Phone Call

    Press any key to clear the flashing indicator. Retrieving Missed Calls Press until you see the “Calls” option. Press under “Calls”. to continue viewing the list. The phone displays calls received from newest to oldest. www.nextel.com Phone Ready NEXTEL 2 Rcvd Calls Name Mail...
  • Page 39: Last 10 Numbers Received/Sent Call List

    (To store an entry from the Sent list press under “Store” and follow steps 4-6 in the previous section titled “Reviewing/Storing Received Calls”). under “Store” to store the key 3 times quickly.) Phone Calls Phone Ready Nextel Calls Spd#...
  • Page 40: Nextel Voice Mail Service

    Nextel Voice Mail Service Welcome to Nextel’s Voice Mail Service, a flexible, easy-to-use system that takes messages when you’re not available--so you never miss an important call! About This Section The main topics covered in this section are listed below: Voice Mail Features: Basic Setting Up Your Voice Mailbox from Within the U.S.
  • Page 41: Setting Up Your Voice Mailbox From Within The U.s

    Using your Nextel phone, dial your 10-digit Nextel Personal Telephone Number (PTN). If you are calling from a phone other than your Nextel i2000 phone, dial your 10-digit Nextel Personal Telephone Number (PTN). When you hear the greeting, press * to access your voice mail account.
  • Page 42: About Voice Mail Menus

    These options enable you to tell the system what to do with each message (i.e., save, delete, etc.). If you activate Nextel’s Automatic Playback feature, however, the system will automatically play and save new messages (see “Automatic Playback” on page 46).
  • Page 43: Listening Options

    (Tip: You can leave yourself a message.) Listening Options With Nextel’s Voice Mail Service you can listen to messages either immediately or later (also see “Listening Options (Quick Reference List)” on page 42). Select an option below and follow the steps:...
  • Page 44: Listening Options (Quick Reference List)

    Listening Options (Quick Reference List) After you access the Nextel Voice Mail Service (see “Logging Into Voice Mail” on page 40 and follow steps 1 through 6 to access voice mail) you have several options. The following information tells you what those options are and when you can use them.
  • Page 45: Listening To New Messages While Overseas

    30 days. to interrupt it. when prompted to do so (see “Automatic After exiting the voice mail session, you cannot recover deleted messages. Nextel Voice Mail Service under “Mail” to open the 1>Voice Mail 2>Mesg Mail Exit when prompted to do so.
  • Page 46: Choosing Order To Play Unheard Messages

    Choosing Order to Play Unheard Messages With Nextel Voice Mail service, you can select the order you want unheard messages to be played in. You may listen to the last received message first. Or, you may listen to the first received message first. To select the order new messages should be played in, follow the steps below: Log into Voice Mail.
  • Page 47: Recording Your Name

    Recording Your Active Greeting NOTE: Through the Nextel Voice Mail Service, there are a number of ways people can reach you. You may want to include one or all of the following options in your greeting so that callers will know they are available.
  • Page 48: Automatic Playback

    Automatic Playback By default, the playback mode of your Voice Mail Service is set to Normal. Nextel’s Automatic Playback feature prompts the Voice Mail Service to automatically play and save new messages, which saves you time and money. To activate Automatic Playback follow the steps below: Log into voice mail (see “Logging Into Voice Mail”...
  • Page 49: Voice Mail Features: Advanced

    “Special Delivery Options” on page 48) Using Mailbox Numbers To send a message to another mailbox, enter the mailbox number (10-digit telephone number) of the Nextel customer. The name response of the recipient plays if it is recorded. Using Group Lists Enter the one- or two-digit Group List Number.
  • Page 50: Special Delivery Options

    You can specify a specified time and date (up to three months in advance) for the message to be delivered. Important: Once a message has been sent for future delivery, it cannot be retrieved or deleted. when you have finished record- www.nextel.com...
  • Page 51: Greetings Schedule

    Greetings Schedule Nextel Voice Mail allows you to record up to five separate greetings that can be played based on pre-determined time frames. After you have recorded a greeting for each time frame, you can then select any of those greetings as your active greeting (see the following table).
  • Page 52: Working With Group Lists

    Enter the one- or two-digit group list number and press Record a name for the list and press Select group members by mailbox number, group list, or name. Press to save all entries added to the list. Exit Voice Mail (see “About Voice Mail Menus” on page 40). www.nextel.com...
  • Page 53: Modifying A Group List

    Enter the number of the Group List you want to delete. The system will play the name of the group list. Press to delete the list. Exit Voice Mail (see “About Voice Mail Menus” on page 40) or hang up to end the call. Nextel Voice Mail Service...
  • Page 54: Message Forwarding

    Select the applicable option: • If Message Forwarding is disabled, press • If Message Forwarding is enabled, press Exit Voice Mail (see “About Voice Mail Menus” on page 40) or hang up to end the call. www.nextel.com to enable it. to disable it.
  • Page 55: Time And Date Charts

    If you have purchased a pager and you would like your pager to notify you of incoming messages to your i2000 phone when it is turned off, you can activate this feature. To do so, call Nextel Customer Care at 1-800-639-6111 or dial 611 from your Nextel phone.
  • Page 56 Enter the starting and ending times for your time window. Exit Voice Mail (see “About Voice Mail Menus” on page 40) or hang up to end the call. to disable it. to enable it. www.nextel.com...
  • Page 57: Additional Phone Services

    Additional Phone Services Nextel offers a variety of services to help you better manage your business and personal calls. Call Nextel Customer Care for additional information on phone services. NOTE: Some of these features may not be available while using Nextel Worldwide Service.
  • Page 58: Call Hold

    Decline Call Press under “No”. If you’re a Nextel Voice Mail customer, the call will be forwarded to your Nextel Voice Mailbox. Switching Between Calls Press under “Hold”. Your phone will refer to the first call as Call-1 and the second call as Call-2. If call 1 is on hold your display will read: Call 1 - Hold 7035551234.
  • Page 59: Three-Way Calling

    After you reach the second individual, press numbers will appear on your display. Call Forwarding Call forwarding lets callers reach you wherever you are. Nextel’s Call Forwarding feature forwards calls to the number you designate. The instructions below tell you how to use Call Forwarding:...
  • Page 60: Transferring Calls To Voice Mail

    A caller’s phone number will display--if the caller’s phone does not have Caller ID block. A caller’s name will be displayed on your Nextel phone only if you previously programmed it in your phone list with one or more of the following: •...
  • Page 61: Alternate Line Service (Not Available On Gsm)

    Your Nextel phone number cannot be blocked from calls made to 911, 800, 877, 888, or 900 phone numbers. Block What This Setting Does Setting Per-Call Selectively blocks delivery of Blocking your phone number to other Caller ID units. Per-Line...
  • Page 62 If you are on a call on one line: o under “Yes” to answer the call on the Press other line. Your original call will be placed on hold. www.nextel.com Phone Ready Nextel Line2 Line2 3055551212...
  • Page 63 You can do one of the following to the active line: • To end call, press call. Or, to place the current call on hold, press • To toggle between the two calls, press When both calls end, the phone remains active in the last line selected. Additional Phone Services .
  • Page 64: Text And Numeric Paging

    Text and Numeric Paging Your new Nextel Phone offers Text and Numeric Paging allowing callers to send you a page directly to your phone. Nextel Paging helps keep you in touch with co-workers and customers, regardless of where you travel on the Nextel National Network or the Nextel Worldwide Service.
  • Page 65: Notification Of New Pages

    Notification of New Pages When a new page arrives: • “New Mail Read?” displays. • flashes at the top of the screen. • Phone rings every 30 seconds as an alert/reminder. Accessing New Pages When you receive a page, you can view it immediately or later: View a Page Immediately Press under “Now”.
  • Page 66: Auto Call Back

    Web Paging Nextel’s Web Paging enables you to page yourself, someone else or a group of Nextel customers and includes Schedule a Page, which allows you to send yourself reminders. To use Web Paging, follow the steps below: From your computer’s Internet browser, go to www.nextel.com...
  • Page 67: E-Mail Paging

    The operator will send the page. * The Operator Assisted Paging feature is required. There is also an additional charge for each message sent. For more information you can visit Nextel at www.nextel.com or call 1-800-639-6111 or dial 611 from your Nextel phone.
  • Page 68: Nextel Worldwide Service

    Creating Your Phone’s Network Priority List NOTE: If you are unsure of the network you will be serviced by, please call Nextel International Roaming Customer Care toll free at 1(201) 531-5202 or see www.nextel.com. Setting the Way Your Phone Searches for Networks You may want to configure the phone to search for a specific network or enable it to select the best network.
  • Page 69: Manually Searching For A Network

    GSM, but you want to use GSM. Your i2000 phone attempts to register only on GSM networks. NOTE: Nextel and other networks in North and Latin America are gen- erally supported by iDEN. Networks in other areas of the world are generally GSM networks.
  • Page 70: Creating Your Phone's Network Priority List

    Entry? screen.) At the Add New Entry? screen, press “Ok”. This selection opens a network screen. . At “Manual Search”, press to scroll through the network choices. The . Press under “Ok”. www.nextel.com 57=GSM Network Search Exit under “Ok”. 58=GSM...
  • Page 71 The Add New Entry? screen displays. Press Edit Entry? screen. Press under “Ok”. Press to scroll through your list of network. under “Ok”. . Press under “Ok”. Nextel Worldwide Service under “Ok”. Or, UK Cellnet Pref#=_ Cancl Store 58=GSM Network List Exit...
  • Page 72 The Erase? screen appears again asking you to confirm your desire to erase the displayed network from the list. Press under “Yes”. The network is removed from the list. . Press under “Ok”. www.nextel.com until 58=GSM Network List Exit until you see the...
  • Page 73 To enter an “f” you must press the 3 key three times quickly. NOTE: If you make a mistake, press one or more character(s). Press or more space(s) forward. . The 56=GSM Network Name screen displays. Nextel Worldwide Service 56=GSM Network Name Exit Add New Entry?
  • Page 74 See “Creating Your Phone’s Network Priority List” on page 68.) Press under “Cancl” at the Edit Entry? screen. Press under “Exit” at the GSM Network Name screen to return to Phone Ready. under “Store”. (Selecting “Store” adds www.nextel.com...
  • Page 75: Private/Group Mode

    Or, maybe you need to communicate a last-minute schedule change to your sales people... all 100 of them. It’s easy with Nextel Direct Connect’s Group Call. This digital two-way radio feature lets you contact all of them at once! In addition, Nextel has created Nextel Business Networks to communicate with individuals outside as well as inside your company.
  • Page 76: Displaying Your Private Id

    Prvt Ready. Enter the Private ID. Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. Release the Push-To-Talk button to listen. www.nextel.com...
  • Page 77: Receiving Private Calls

    With the Private ID displayed: Press under “Store”. Enter the name associated with the Private ID. Press under “Store”. The “Stored” message displays with the name that you entered. Nextel Direct Connect® under “Name” and enter the “Understanding Status Messages” on...
  • Page 78: Sending A Call Alert

    Press under “Clear”, or any key, to clear the Call Alert. NOTE: Call Alert allows you to contact another Nextel Direct Connect subscriber at no cost and avoid airtime charges. NOTE: Until you answer or clear the Call Alert, you will not receive any additional Phone, Private, or Group calls.
  • Page 79: Call Alert Queuing

    (see “Naming a Talkgroup” on page 78). Talkgroups appear on your display as numbers or programmed names such as SALES TEAM or Talkgrp 5. Your Nextel Phone can store up to 30 Talkgroups. You can receive Group calls only in the Talkgroups that you have predefined.
  • Page 80: Naming A Talkgroup

    Press and hold the Push-To-Talk button to talk. Release the Push-To- Talk button to listen. Receiving a Group Call When you receive a Group call, you will hear a chirp. Your Nextel phone automatically switches to Group mode and the Talkgroup name displays. To join a Group call: Wait for the caller to finish speaking.
  • Page 81: Group-Silent Programming

    “On” or “Off”. (The available option depends on the current setting being used. For example, if “On” is the current setting, “Off” will be an option.) Press under “Exit”. The Group Ready screen displays as Group- Silent. Nextel Direct Connect®...
  • Page 82: Customizing The I2000 Phone

    “Prgm” then press Press under “Ok”. Press to scroll through the language options. Selecting “Cancl” at any time retains the current language selection. , then www.nextel.com Page 80 Page 81 Page 83 Page 83 Page 84 Page 86 70=Language...
  • Page 83: Setting The Time And Date Format

    NOTE: The Time and Date will not appear on your display when operat- ing on Nextel Worldwide Service. You have a choice of a 12- or a 24-hour clock format, as shown in the table...
  • Page 84 “Ok”. The Time/Date screen dis- plays. The default (preset) time and date format is set to “On”. However, the time and date does not display until the Nextel National Network acti- vates this feature. Press until you see the Time Format screen.
  • Page 85: Setting The Ringer Volume

    With your i2000 phone, you even have a choice on how you’d like to be notified of incoming calls. Your Nextel phone has nine selectable ring styles. Customers with Alternate Line service can use the same ring style or different ring styles for each phone line, so you can tell which line is ringing.
  • Page 86: Setting Vibracall

    Vibrates only for incoming phone calls. Vibrates and rings for incoming phone calls. Vibrates for incoming mail messages. Vibrates for incoming group and private calls. www.nextel.com...
  • Page 87 Using Vibrate Alert (for all incoming calls and messages) Press until you see the “Prgm” option. Press under “Prgm”, press under “All”. The i2000 phone will emit a brief vibration and also on subsequent power-ups. Or, use the following shortcut: Press once.
  • Page 88: Programming Menus

    On/Off Auto Answer: On/Off Function Automatically stores the telephone number of your Nextel phone after you receive the first incoming call. Or, you can enter the number. Also, view your number. See “Programming Your Own Phone Number” on page 31.
  • Page 89 Option Menu Number Option Vibrate Alert: On/Off Last Call Timer Display Timer: On/Off Reset Timer Total Timer 1 Minute Beep: On/Off Phone/Prvt List Phone List Edit Prvt ID List Edit Talkgrp List Program Area List Program Ringer Volume Programming Menus Function Provides non-audible notification of incoming phone calls and messages.
  • Page 90 Adds, edits, or erases network names and network codes to the known list. (GSM use only) Automatically or manually searches for an available network. (GSM use only) Adds, edits, or erases entries in your preferred list. View entries from the known list. (GSM use only) www.nextel.com...
  • Page 91 MM/DD or DD/MM date format. Do not attempt to use program menus 41, 42, 43, 51 and 60 because you can permanently damage your phone. They are for Nextel Customer Care use only and should never be programmed by customers unless directed to do so by technical support.
  • Page 92: Ordering Information

    Ordering Information Nextel Business Networks allow you to communicate with individuals outside as well as inside your company. These Networks link Nextel cus- tomers in similar industries or geographies. So, if you need to reach a client, vendor, or contractor instantly, work smarter by joining the Nex- tel Business Networks.
  • Page 93: Accessories

    Accessories About This Section This section includes the following topics: Leather Carry Case Batteries Travel Charger Cigarette Lighter Adaptor Desktop Dual-Pocket Charger Audio Adaptor Dash Mount Holder Leather Carry Case The leather carry case with belt clip allows for easy attachment to a belt or purse.
  • Page 94: Battery Operating Instructions

    (accessory connector and supply). A power light (green LED) on the accessory power supply indicates that the Travel Charger is plugged in. Additional adaptor plugs to accommodate various European power outlets can be purchased separately. www.nextel.com...
  • Page 95: Using The Travel Charger

    Using the Travel Charger While holding the i accessory connector (with the Motorola logo facing you) into the slot on the bottom of the i Flip open the prongs, and plug the Travel Charger transformer into an AC wall outlet. The power light (green LED) on the accessory power supply will come on.
  • Page 96 Removing the Cigarette Lighter Adaptor Unplug the adaptor’s cigarette lighter adaptor from the vehicle’s ciga- rette lighter receptacle. Press the latches on the accessory connector. Pull the accessory connector from the bottom of the i2000 phone. Cigarette Lighter Adaptor Accessory Connector www.nextel.com...
  • Page 97: Desktop Dual-Pocket Charger

    Cigarette Lighter Adaptor Operating Specifications Operating voltage range: 10.8 - 33.0 Vdc. Operating temperature range: -30°C to +60°C Desktop Dual-Pocket Charger The NTN1627 Desktop Dual-Pocket Charger charges Motorola authorized batteries, as listed on page 91, for the i2000 phone. Front Pocket Indicators Figure Pin Connector...
  • Page 98: Audio Adaptor

    Pull on the plug, not the cord, to remove the earpiece microphone. Removing the Audio Adaptor Press the buttons on the side of the Audio Adaptor. Pull the Audio Adaptor from the i2000 phone. 2.5mm jack www.nextel.com Audio Adaptor Connector...
  • Page 99: Dash Mount Holder

    Dash Mount Holder The Dash Mount Holder provides a convenient holder for your i2000 phone. The Dash Mount Holder can be installed either horizontally or vertically. Using the Dash Mount Holder Mount the Dash Mount Holder to the dash of your vehicle by securing the four self-tapping screws to the base of the holder.
  • Page 100: Other Important Information

    Nextel Worldwide Service as soon as possible! Before you call Nextel Customer Care for service or to resolve an issue, be sure to have your SIM ID number and your model number ready. The SIM ID can be found on the SIM card, and the model number is located on your Nextel phone behind the battery.
  • Page 101 An error occurred. Note the error code and try again. A fault was detected with your Nextel phone. If this error recurs, note the error code and contact Customer Care. An operational fault was detected with your phone.
  • Page 102: Nextel Terms And Conditions Of Service

    Nextel wireless telephone service (“Service”). By calling to activate service, Customer applies and subscribes for Services provided by Nextel (the “Company”) and confirms that Customer has read, understands, agrees to and accepts the terms and conditions stated herein. Customer understands that Company will rely upon the information provided by Customer including credit information, in making a decision to provide Services.
  • Page 103 Nextel Terms and Conditions of Service charges. Company reserves the right to modify any and all elements of the Service charges at any time. Payments which are not received within thirty (30) days from the day of the invoice shall be subject to late payment charges. If Customer does not make payments, such failure shall be a default and Company shall be entitled to exercise any remedies it may have under these Terms and Conditions of Service or at law or in equity.
  • Page 104 If the equipment proves defective, the costs of all necessary servicing and repair will be borne by the customer. 12. NEXTEL BUSINESS NETWORKS -- There is no group call available on the Nextel Business Networks. There is no pooling of Nextel Direct Connect minutes between companies on the Nextel business networks.
  • Page 105: Safety And General Information

    Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO. For the Safe and Efficient Operation of Your Radio, Observe These Guidelines: Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy.
  • Page 106: Interference To Medical And Personal Electronic Devices

    Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. www.nextel.com...
  • Page 107: Other Medical Devices

    Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your radio product OFF in health care facilities when any regulations posted in these areas instruct you to do so.
  • Page 108: Operational Cautions

    Do NOT place objects, including both installed and portable wireless equipment, in the area over the air bag or in the air bag deployment area. An air bag inflates with great force. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. www.nextel.com...
  • Page 109: Cleaning And Drying Considerations

    Cleaning and Drying Considerations Using a leather carry case may help protect the surfaces and help prevent liquids (e.g., rain) from entering into the interior of the radio product. This product is not water proof, and exposing the unit to liquids may result in permanent damage to the unit.
  • Page 110: Antenna Considerations

    IMPORTANT: To reduce the risk of injury, charge only the rechargeable batteries listed. Other types of batteries may burst, causing personal injury and damage. www.nextel.com...
  • Page 111 • Do not disassemble a battery charger; take it to a qualified service technician when service or repair is required. Incorrect reassembly may result in a risk of electric shock or fire. • Maximum ambient temperature around the power supply of the power supply or transformer should not exceed 40°C (104°F).
  • Page 112: Warranty Information

    EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR www.nextel.com One (1) Year One (1) Year...
  • Page 113 DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
  • Page 114 No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights. www.nextel.com...
  • Page 115: Limited Warranty

    Limited Warranty NOTE: Motorola Communication Products WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: iDEN Subscriber Digital Mobile and Portable Units Product Accessories (manufactured by or...
  • Page 116 Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to www.nextel.com...
  • Page 117 any such claim, but such defense and payments are conditioned on the following: That MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; That MOTOROLA will have sole control of the defense of such suit and all negotia- tions for its settlement or compromise;...
  • Page 118: Patent And Trademark Information

    5729539, 5788523, 5869204, 5911124, 5946620, 5949774, 5949821, 5951317, 5987332, 6002948 Additional patents are pending. © 2000 Nextel Communications, Inc. All rights reserved. Nextel, the Nextel logo, Nextel Worldwide, Nextel Direct Connect, and Nextel Business Networks are trademarks and/or service marks of Nextel Communications, Inc. www.nextel.com.
  • Page 119: Index

    Index Accessing New Pages Accessories Audio Adapter Batteries Cigarette Lighter Adapter Desktop Dual-Pocket Charger Leather Carry Case Travel Charger Activating Your Greeting Schedule Active Line Indicator Additional Phone Services 3-Way Calling Call Forwarding Call Hold Call Waiting Transferring Calls to Voice Mail Antenna Considerations Attaching/Detaching the Earpiece Microphone...
  • Page 120 Display Icons Inserting the SIM Card Modes and Menus SIM Card PIN Your Nextel Phone Status Greetings Group Calls Group Lists Group Mode Group/Prvt Vibe Group-Silent Programming How to Use This User’s Guide iDEN Organizer Immediate Forwarding International Phone Numbers...
  • Page 121 Selecting a Ring Style Phone Settings Phone Status Phone Vibrate Phone Vibrate/Ring Disabling Enabling Unblocking Placing/Clearing a Call Alert in the Queue Privacy Issues Private Private Calls Private IDs Quickstore Private Mode Private/Group Mode Private/Group Speaker Indicator Programming Your Own Phone Number Resetting the SIM PIN Questions?
  • Page 122 Using Your Phone As A Modem VibraCall Settings VibraCall™ Indicator Vibrate Alert View Page Immediately Voice Mail 24-hour Military Time Clock Changing Your Password Indicator Voice Mail Features Advanced Voice Mail Menus Voice Mailbox Warranty Information Web Paging cxviii www.nextel.com...

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