PLATINUM SERIES INSTALLATION & OPERATION MANUAL TABLE OF CONTENTS FOREWARD ........................................... 3 WARNINGS ......................................... 3 SPECIFICATIONS ......................................... 4 PERFORMANCE DATA ..................................4 DIMENSIONS ......................................5 INSTALL & CONNECTION ....................................5 INSTALLATION DIAGRAM ................................... 5 LOCATION OF INSTALLATION ................................6 PLUMBING OF THE UNIT ..................................6 ELECTRICAL WIRING .....................................
Page 3
Your unit should be installed in an outdoor area for maximum performance, for indoor installations contact Guardian for guidance. Check the condensate drain of the heat pump regularly to avoid blockages or debris build up. Keeping it in good order ensures condensation easily drains from the unit.
The information may change without notice and Guardian is not in any way liable for the accuracy of any information printed and stored or in any way interpreted and used by a user.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL DIMENSIONS GP-9, GP-13 & GP-17 A (L) B (W) C (H) Unit: mm 1074 GP-20, GP-25 & GP-30 A (L) B (W) C (H) Unit: mm 1330 547.5 INSTALL & CONNECTION INSTALLATION DIAGRAM Note: Diagram is for reference only.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL LOCATION OF INSTALLATION DO NOT place the unit in an enclosed area or room to prevent the discharge air being recirculated. DO NOT place the unit near shrubs that may grow and block the air inlet.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL FIRST TIME STARTUP Note: In order for the unit to heat the pool or spa the filter pump must be running to circulate water through the heat exchanger. STARTUP PROCEDURE (After installation has been completed follow these steps) 1.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL USE & OPERATION THE CONTROL PANEL POWER Start or shut down the unit, cancel the current operation, return to the previous menu. MODE Switch between unit modes, temperature settings & parameter settings. CLOCK User clock & timer settings.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL 4.2.2 SWITCHING MODES Cooling Auto Heating From the main menu, press the MODE button to switch the unit among heating, cooling and automatic mode. The mode change will automatically save after 2 seconds of idle operation.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL 4.2.5 TIMER SETTINGS 4.2.5.1 SETTING ON/OFF TIMER Select a timer using the arrow keys, then The hour digit will be flashing indicating is Hold CLOCK to enter timer settings CLOCK to adjust time. changeable...
PLATINUM SERIES INSTALLATION & OPERATION MANUAL 4.2.6 SILENT SETTINGS 4.2.6.1 SETTING A SILENT TIMER From the main menu, press and hold the SILENT key for 2 seconds. This menu will allow you to set a single timing period of reduced noise from the unit.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL TROUBLESHOOTING GUIDE Electronic Control Fault Table Malfunction Display Cause Solution The temp. sensor is broken or Inlet temp. sensor fault Check or change the temp. sensor short circuit The temp. sensor is broken or Outlet temp.
Page 14
PLATINUM SERIES INSTALLATION & OPERATION MANUAL Frequency Conversion Board Fault Table Fault Protection/fault Reason Elimination methods display Drv1 MOP alarm MOP drive alarm Recovery after the 150s Frequency conversion board and Inverter offline Check the communication connection mainboard communication failure...
WI-FI OPERATION INTRODUCTION The Guardian Handy Heat Pump app is available as a standard inclusion on the Guardian Lux-V, Platinum & EcoPro series. Available for iOS and Android, the smart phone controller app offers you an easy and convenient way to monitor and control your pool temperature, as well as adjust settings, set timers, receive error alerts &...
PLATINUM SERIES INSTALLATION & OPERATION MANUAL APP SETUP 5.3.1 CREATE AN ACCOUNT Fig. 2: Home Page Fig. 1: Login Menu Fig. 3: Forgot Password Menu 1. You need to create an account to use the app. To register, press the Account Registration button & fill in your details.
Page 17
PLATINUM SERIES INSTALLATION & OPERATION MANUAL Once you have logged in, you will enter the My Device screen (Fig.4) where you can add your device and set up the wi-fi connection. Note: ensure your Bluetooth is turned on in your phone settings and enabled in the app settings. The app will ask for permission to use Location, Camera &...
PLATINUM SERIES INSTALLATION & OPERATION MANUAL 5. Once you have linked the correct barcode, you can complete the connection and name your device if required (e.g. Holiday Home Heater). 6. Once complete, you will enter the device management menu (Fig. 14) where you can go into the unit to view and adjust the settings.
Page 19
PLATINUM SERIES INSTALLATION & OPERATION MANUAL Fig. 16: Modify Target Temperature Fig. 17: Main Menu Fig. 18: Right-Hand Menu Fig. 19: Mode Menu Fig. 20: Timer Settings Fig. 21: Troubleshooting Menu Page 18...
PLATINUM SERIES INSTALLATION & OPERATION MANUAL MAINTENANCE & INSPECTION Check that the heat pump has good water flow. Avoid the condition of no water or air entering the system, this will influence unit's performance and reliability. You should clear the pool/spa filter regularly to avoid damage to the unit as a result of the dirty or clogged filter.
Page 21
PLATINUM SERIES INSTALLATION & OPERATION MANUAL The following checks shall be applied to installations using flammable refrigerants: • The charge size is in accordance with the room size within which the refrigerant containing parts are installed; • The ventilation machinery and outlets are operating adequately and are not obstructed; If an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant;...
Page 22
PLATINUM SERIES INSTALLATION & OPERATION MANUAL DETECTION OF FLAMMABLE REFRIGERANTS Under no circumstances should potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) must not be used.
Page 23
PLATINUM SERIES INSTALLATION & OPERATION MANUAL The recovery equipment must be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a set of calibrated weighing scales must be available and in good working order.
PLATINUM SERIES INSTALLATION & OPERATION MANUAL APPENDIX CABLE SPECIFICATIONS Cable specifications must meet local regulations and be supplied by a qualified electrician. REFRIGERANT SATURATION TEMPERATURE Comparison table of refrigerant saturation temperature. Pressure (MPa) Temperature (R410A)(˚C) -51.3 Temperature (R32)(˚C) -52.5 29.5 33.3...
Page 25
PLATINUM SERIES INSTALLATION & OPERATION MANUAL Controller interface diagram & definitions. Connections explained: Sign Meaning P10-1/2/3(U/V/W) Compressor CN66 Compressor signal CN97 DC motor CN11 4-way valve CN18 Water pump CN13 Reserved P1 P2 Live wire Neutral wire CN10 Program download interface...
Warranty Registration Form 5. Onsite technical service is available within a 25km radius of your Guardian Service Agents. Service outside this area will incur a traveling fee.