Download
Share
Print this page
Nautilus Hyosung MX5300 Error Code List
  1. Manuals
  2. Brands
  3. Nautilus Hyosung Manuals
  4. Digital Signage
  5. MX5300
  6. Error code list

Nautilus Hyosung MX5300 Error Code List

Hide thumbs Also See for MX5300:

Advertisement

Quick Links

Download this manual
Error Code
MX5300 System
V01.00.03 (2014.6.23)
I
© 2009 Nautilus Hyosung Inc. All Rights Reserved.

Advertisement

loading
Need help?

Need help?

Do you have a question about the MX5300 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Nautilus Hyosung MX5300

Summary of Contents for Nautilus Hyosung MX5300

  • Page 1 Error Code MX5300 System V01.00.03 (2014.6.23) © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 2 Updated all chapters by Model Name of ATM changed © 2009 Nautilus Hyosung All Rights Reserved. The contents of this document could be changed as the document revises. 2014. 6. 24 4th Release © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 3 Contents Chapter1. Card Reader ............................1-1 Chapter2. Receipt Printer ............................ 2-1 Chapter3. Cash Dispenser ..........................3-1 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 4 Abnormal end sensor Abnormal end sensor 3000200 Undefined bulk command Undefined bulk command 3000100 Undefined control command Undefined control command 3000000 Failed to set USB control Failed to set USB control register register © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 5 1. Check the status of paper setting Detecting paper setting error 2010500 2. Check the sensor status and its before printing connector Command is received while 1. After terminating self-test and 2010600 doing self-test initialize receipt printer © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 6 (Dip switch # 6 has to be turned on for not using dark sensing) The size of image print data is 2080A00 1. Check the AP version and initialize abnormal while printing image © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 7 3. Check if cable is cut or the AXXX400 was operating (when the paper connector is wrongly inserted. empty sensor detected the 4. Check logic related to the paper light). empty sensor in the Slip Printer board. © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 8 Control Electronics and the Slip failure Printer board. 3. Check if the CPU of the Slip Printer board is normally running. 4. Check if the power is normally supplied to the Slip Printer. © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 9 Cassette CS15AB dark detection during 2. Realign notes in the cassette 40081 dispense reserved operation. 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 10 Cassette sensor in front of the 4th CST 2. Realign notes in the cassette 40070 before dispense 3. Check abnormal clutch operation(CS41AB) 4. Check abrasion of the cassette box pick unit © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 11 1. Remove a Jammed note on the gate abnormal operation of the Reject 2. Exchange a sensor after abnormal 40056 gate solenoid during dispense operating CS3 Gate detecting operation sensor 3. Replace the reject solenoid 1 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 12 1st cassette miss feed during 40047 2. Check JAM in 1st Cassette and dispense operation reload 1. Initialize after Reset Power 2. Upgrade CDU Firmware or Re- 40046 Program Error download 3. Exchange CDU B/D © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 13 2. Check CS3 Sensor BKRT Gate operation sensor (CS3) 3. Check CS3 Sensor Cable 40039 error before initial recovery 4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Exchange Reject Solenoid 1 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 14 2. Check if the CS11B & CS13 4002A during initializing or dispense sensor cable is disconnected reserved operation. (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 15 CS11A dark detection during the CS11A sensor 40021 initializing or dispense reserved 2. Check if the CS11A sensor cable operation. is disconnected . 3. Exchange a sensor after abnormal operating the CS11A sensor © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 16 CS4A Dark detection during the CS4A sensor 40014 initializing or dispense reserved 2. Check if the CS4A sensor cable is operation. disconnected 3. Exchange a sensor after abnormal operating the CS4A Sensor © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 17 Cassette sensor in front of the 2nd CST 2. Realign notes in the cassette 40082 after dispense 3. Check abnormal clutch operation(CS21AB) 4. Check abrasion of the cassette box pick unit © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 18 Received a request for over 200 1. Check received command 40071 notes dispensing on the CDU 2. Check communication cable from the upper unit. 3. Check CDU Firmware Version 3-10 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 19 Sensor Guide 4. Check if the CS5 Cable is disconnected 1. Check notes in 2nd Cassette 2nd cassette miss feed during 4005B 2. Check JAM in 2nd Cassette and dispense operation reload © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-11...
  • Page 20 2. Check communication cable error 3. Check CDU Firmware Version 1. Check notes in 1st Cassette 1st cassette miss feed during 40047 2. Check JAM in 1st Cassette and dispense operation reload 3-12 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 21 CS15A Sensor 1. Check command that CDU is When more than 5 sheets of received 4003A cash dispensing is required 2. Check CDU EP ROM Version or during a test. specification © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-13...
  • Page 22 2. Check if the CS11A/B & CS13 4002B detection during initializing or sensor cable is disconnected dispense reserved operation. (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation 3-14 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 23 CS11B dark detection during the CS11B sensor 40022 initializing or dispense reserved 2. Check if the CS11B sensor cable operation. is disconnected . 3. Exchange a sensor after abnormal operating the CS11B sensor © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-15...
  • Page 24 CS2 & CS4A sensor 40015 during initializing or dispense 2. Check if the CS2 & CS4A sensor reserved operation. cable is disconnected 3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor 3-16 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 25 1. Check the notes in cassette #2 status is OK) 1. Check received command Error to dispense 0 sheets to be 97449 2. Check communication cable required 3. Check Cash unit Information © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-17...
  • Page 26 3. Clean sensor and replace if necessary. 1. Check the remained notes for sensor - CS2 97411 CS2 Dark detection 2. Check for sensor pollution - CS2 3. Clean sensor and replace if necessary. 3-18 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 27 3. Upgrade the Cash Dispenser dispensed count. firmware or download software again 4. Replace the Cash Dispenser B/D 1. Do RESET at Operator Function. 4DN81 Fail to shutter open port 2. Reboot ATM © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-19...
  • Page 28 Error to dispense 0 sheets to be 97449 2. Check communication cable required 3. Check Cash unit Information Cassette 1 misfeed(Cassette 97447 1. Check the notes in cassette #1 status is OK) 3-20 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 29 Cash unit note index setting is 9740102 invalid. 1. Check the input parameter. (except Reject/Retract Cash unit) Cash unit type setting is invalid. 9740101 1. Check the input parameter. (except Reject/Retract Cash unit) © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-21...
  • Page 30 4. Replace the Cash Dispenser B/D 1. Do RESET at Operator Function. 4DN81 Fail to shutter open port 2. Reboot ATM Abnormal response from 1. Do Reset at operator function. 4DN01 firmware 2. Reboot ATM 3-22 © 2009 Nautilus Hyosung Inc. All Rights Reserved.
  • Page 31 3. Reboot ATM 1. Check the remained notes in In case of remaining cash in Transport. 400FF transport 2. Check a dust in Transport. 3. Check the sensor Cable. © 2009 Nautilus Hyosung Inc. All Rights Reserved. 3-23...