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NETGEAR RangeMax DGN3500 User Manual

NETGEAR RangeMax DGN3500 User Manual

Wireless-n dsl gigabit modem router
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Download this manual See also: User Manual, Setup Manual
RangeMax Wireless-N DSL
Gigabit Modem Router
DGN3500 User Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
202-10487-01
November 2009
v1.0

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Summary of Contents for NETGEAR RangeMax DGN3500

  • Page 1 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10487-01 November 2009 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky NETGEAR, Inc. [Czech] Router DGN3500 ustanoveními smìrnice 1999/5/ES. Dansk Undertegnede NETGEAR, Inc.
  • Page 4 Nederlands Hierbij verklaart NETGEAR, Inc. [Dutch] Modem Router DGN3500 relevante bepalingen van richtlijn 1999/5/EG. Malti Hawnhekk, NETGEAR, Inc. [Maltese] Modem Router DGN3500 relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar Alulírott, NETGEAR, Inc. [Hungarian] Modem Router DGN3500 5/EC irányelv egyéb elõírásainak. Polski Niniejszym NETGEAR, Inc.
  • Page 5 Refer to the Support Information Card that shipped with your RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com . A direct connection to the Internet and a Web browser such as Internet Explorer are required.

  • Page 6: Table Of Contents

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual About This Manual Conventions, Formats, and Scope ... v How to Print This Manual ... vi Revision History ... vi Chapter 1 Connecting Your Router to the Internet Using the Setup Manual ...1-1 Logging In to Your Wireless Modem Router ...1-2 Using the Setup Wizard ...1-4 Viewing or Manually Configuring Your ISP Settings ...1-4...
  • Page 7 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Advanced WPS Settings ...2-18 Chapter 3 Protecting Your Network Protecting Access to Your Wireless Modem Router ...3-1 How to Change the Built-In Password ...3-2 Changing the Administrator Login Time-out ...3-3 Viewing Logs of Web Access or Attempted Web Access ...3-3 Blocking Sites ...3-4 Firewall Rules ...3-6...
  • Page 8 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Address Reservation ...5-6 Configuring LAN Setup ...5-7 Using the Wireless Modem Router as a DHCP Server ...5-10 Address Reservation ...5-10 Dynamic DNS Service ...5-11 Setting up Static Routes ...5-13 Static Route Example ...5-13 Configuring Static Routes ...5-14 Configuring Universal Plug and Play ...5-15 Building Wireless Bridging and Repeating Networks ...5-17...
  • Page 9 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Window Appears Asking You to Reload Firmware ...7-3 Cannot Log in to the Wireless Modem Router ...7-3 Troubleshooting the ISP Connection ...7-4 ADSL Link ...7-4 Internet LED is Red ...7-5 Obtaining an Internet IP Address ...7-6 Troubleshooting PPPoE or PPPoA ...7-6 Troubleshooting Internet Browsing ...7-7 Resolving a ‘Reload Firmware’...

  • Page 10: About This Manual

    The NETGEAR ® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual describes how to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. The information in this manual is intended for readers with intermediate computer and Internet skills.

  • Page 11: How To Print This Manual

    For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.netgear.com/products/DGN3500.asp. How to Print This Manual To print this manual, your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files.

  • Page 12: Connecting Your Router To The Internet

    For first-time installation of your wireless modem router, refer to the Setup Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your modem router and computers. The Smart Wizard will assist you in configuring your wireless settings and enabling wireless security for your network.

  • Page 13: Logging In To Your Wireless Modem Router

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Logging In to Your Wireless Modem Router You can log in to the modem router to view or change its settings. Links to Knowledge Base and documentation are also available on the modem router main menu. Note: Your computer must be configured for DHCP.
  • Page 14 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Checking for Firmware Updates screen. After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 1-2 Note: If the modem router is not configured (is in its factory default state) when you log in, the Setup Wizard displays.

  • Page 15: Using The Setup Wizard

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
  • Page 16 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. Select Basic Settings from the modem router menu to display the Basic Settings screen. ISP does not require login Figure 1-5 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen.
  • Page 17 5. If no login is required, you can specify the MAC Address setting. 6. Click Apply to save your settings. 7. Click Test to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to.
  • Page 18 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 1-1. Basic Settings screen fields Settings Domain Name Server (DNS) Address NAT (Net Address Translation) These fields Router MAC Address appear only if no login is required. *. Disabling NAT reboots the modem router and resets its configuration settings to the factory defaults. Disable NAT only if you plan to install the modem router in a setting where you will be manually administering the IP address space on the LAN side of the router.

  • Page 19: Configuring Adsl Settings

    Note: For information about how to install ADSL filters, see the Setup Manual. NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your ADSL settings. This usually works fine. However, if you have technical experience and are sure of the multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual channel identifier (VCI), you can specify those settings here.

  • Page 20: Configuring Your Wireless Network

    Gigabit Modem Router DGN3500.For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security.

  • Page 21: Wireless Placement And Range Guidelines

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual “Manually Configuring Your Wireless Security” on page • Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless computers and wireless adapter cards).

  • Page 22: Wireless Security Options

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Wireless Security Options Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter.

  • Page 23: Manually Configuring Your Wireless Settings

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Manually Configuring Your Wireless Settings You can view or manually configure the wireless settings for the modem router in the Wireless Settings screen. If you want to make changes, make sure to note the current settings first. Note: If you use a wireless computer to change the wireless network name (SSID) or wireless security settings, you will be disconnected when you click Apply.
  • Page 24 Settings Description Wireless LAN Select the wireless LAN that you want to set up. • NETGEAR. This is the primary LAN where you set up the region, channel, mode, and access control (if used). • NETGEAR2 • NETGEAR3 • NETGEAR4 Name (SSID) This is the wireless network name.
  • Page 25 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1. Wireless Settings (continued) Settings Description Mode Specify which 802.11 data communications protocol is used. You can select one of the following modes: • Up to 270 Mbps. Performance mode, using channel expansion to achieve the 270 Mbps data rate.

  • Page 26: Manually Configuring Your Wireless Security

    Description Security Options • Disable. You can use this setting to establish wireless connectivity before implementing wireless security. NETGEAR strongly recommends that you implement wireless security. • WEP (Wired Equivalent Privacy). Use encryption keys and data encryption for data security. Select 64-bit or 128-bit encryption. See page •...
  • Page 27 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Turning off wireless connectivity completely You can completely turn off the wireless connectivity of the modem router by pressing the Wireless On/Off button on the side panel of the modem router. For example, if you use your notebook computer to wirelessly connect to your modem router and you take a business trip, you can turn off the wireless portion of the modem router while you are traveling.
  • Page 28 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup Access List button. The Wireless Station Access List screen displays: Figure 2-2 3. Select the Turn Access Control On check box to enable the restricting of wireless computers by their MAC addresses.

  • Page 29: Configuring Mixed Wpa-Psk+Wpa2-Psk Security

    Configuring Mixed WPA-PSK+WPA2-PSK Security A high-performance client such as the NETGEAR WN511B must connect to the modem router using WPA2-PSK to achieve maximum performance. Wireless clients that connect to the modem router using WPA-PSK run at no more than 802.11g speed. This option allows wireless clients to use either encryption method.

  • Page 30: Configuring Wep

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Note: The procedures to configure WPA-PSK and WPA2-PSK are identical to the procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) or WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in step For details about WPA-802.1x authentication options, see...

  • Page 31: Configuring Wpa-802.1X

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4. Select the authentication type: • Automatic.This is the default setting. • Open System. • Shared Key. 5. Select the encryption strength setting: • 64-bit WEP. • 128-bit WEP. 6. Enter the encryption keys. You can manually or automatically program the four data encryption keys.

  • Page 32: Using Push 'N' Connect (Wps) To Configure Your Wireless Network

    (SSID) and wireless security settings for the modem router (if the modem router is in its default state) and broadcasts these settings to the wireless client. Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-Fi- certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect.

  • Page 33: Using A Wps Button To Add A Wps Client

    The client must support a WPS button, and must have a WPS configuration utility, such as the NETGEAR Smart Wizard or Atheros Jumpstart. The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check box on the WPS Settings screen is cleared.

  • Page 34: Using Pin Entry To Add A Wps Client

    The client must support a WPS PIN, and must have a WPS configuration utility, such as the NETGEAR Smart Wizard or Atheros Jumpstart. The first time you add a WPS client, make sure that the Keep Existing Wireless Settings check box on the WPS Settings screen is cleared.
  • Page 35 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. On the modem router main menu, select Add a WPS Client (computers that will connect wirelessly to the modem router are clients), and then click Next. The Add WPS Client screen displays: Figure 2-5 3.

  • Page 36: Connecting Additional Wireless Client Devices After Wps Setup

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Additional Wireless Client Devices After WPS Setup You can add more WPS clients to your wireless network, or you can add a combination of WPS- enabled clients and clients without WPS. Adding More WPS Clients Note: Your wireless settings remain the same when you add another WPS-enabled client, as long as the Keep Existing Wireless Settings check box is selected in the...

  • Page 37: Configuring Advanced Wps Settings

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4. For the WPS devices that you want to connect, follow the procedure Add a WPS Client” on page 2-14 Note: To make sure that your new wireless settings remain in effect, verify that the Keep Existing Wireless Settings checkbox is selected in the WPS Settings screen.
  • Page 38 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS. After WPS is implemented, the modem router automatically selects this check box so that your SSID and wireless security settings remain the same if you add WPS-enabled devices or if you manually add non WPS-capable devices later.

  • Page 39: Protecting Your Network

    This chapter describes how to use the basic firewall features of the modem router to protect your network. This chapter includes: • “Protecting Access to Your Wireless Modem • “Viewing Logs of Web Access or Attempted Web Access” on page 3-3 •...

  • Page 40: How To Change The Built-In Password

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper case and lower case letters, numbers, and symbols. Your password can be up to 30 characters.

  • Page 41: Changing The Administrator Login Time-Out

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Changing the Administrator Login Time-out For security, the administrator’s login to the modem router configuration times out after a period of inactivity. To change the login time-out period: 1. In the Set Password screen, type a number in the Administrator login times out field. The suggested default value is 5 minutes.

  • Page 42: Blocking Sites

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 3-1. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry. Target address The name or IP address of the website or newsgroup visited or to which access was attempted.
  • Page 43 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Figure 3-4 3. To enable keyword blocking, select one of the following: • Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 4.

  • Page 44: Firewall Rules

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address.

  • Page 45: Inbound Rules (Port Forwarding)

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Figure 3-5 • To edit an existing rule, select its button on the left side of the table, and click Edit. • To delete an existing rule, select its button on the left side of the table, and click Delete. •...
  • Page 46 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day.
  • Page 47 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • WAN Users. These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: – Any: All IP addresses are covered by this rule. –...

  • Page 48: Outbound Rules (Service Blocking)

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Considerations for Inbound Rules • If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can always find your network.
  • Page 49 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Figure 3-8 The settings are: • Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear.

  • Page 50: Order Of Precedence For Rules

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual – Address range. If this option is selected, you must fill in the Start and Finish fields. – Single address. Enter the required address in the Start field. • Log. You can select whether the traffic will be logged. The choices are: –...

  • Page 51: Services

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger ports: 1. Under Instant Messaging (IM) Ports, select a radio button: • Close IM Ports. Specifies to disable instant messaging traffic. •...
  • Page 52 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. Below the Security heading, select Services to display the Services screen shown in the following figure: Figure 3-10 • To create a new service, click the Add Custom Service button. •...

  • Page 53: Setting Times And Scheduling Firewall Services

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Setting Times and Scheduling Firewall Services The modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Setting Your Time Zone To localize the time for your log entries, you must specify your time zone: 1.

  • Page 54: Scheduling Firewall Services

    Enabling daylight savings time causes one hour to be added to the standard time. 4. The modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address.

  • Page 55: Configuring E-Mail Alerts And Web Access Log Notifications

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring E-mail Alerts and Web Access Log Notifications To receive logs and alerts by e-mail, you must provide your e-mail account information. To configure e-mail alert and web access log notifications: 1.
  • Page 56 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Enter the e-mail address to which logs and alerts are sent in the Send To This E-mail Address field. This e-mail address will also be used as the From address. If you leave this field blank, log and alert messages will not be sent by e-mail.

  • Page 57: Managing Your Network

    Upgrading the Firmware The modem router’s firmware (routing software) is stored in flash memory. By default, when you log in to your modem router, it automatically checks the NETGEAR website for new firmware and alerts you if there is a newer version.

  • Page 58: Manually Checking For Firmware Upgrades

    Manually Checking for Firmware Upgrades You can use the Router Upgrade screen to manually check the NETGEAR website for newer versions of firmware for your product. To manually check for new firmware and install it on your modem router: 1.
  • Page 59 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. If the firmware version on the NETGEAR website is newer than the firmware on your modem router, download the file to your computer. 4. Under Maintenance on the modem router main menu, select Router Upgrade to display the...

  • Page 60: Viewing Wireless Modem Router Status Information

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Viewing Wireless Modem Router Status Information To view modem router status and usage information, from the main menu, under the Maintenance heading, select Router Status. The Router Status screen displays. Figure 4-4 You can use the Show Statics and Connection Status buttons to view additional status information, as described in “Connection Status”...
  • Page 61 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual explains Router Status screen fields. Table 4-1. Wireless Modem Router Status Fields Field Description Account Name The host name assigned to the modem router. Firmware Version The version of the modem router firmware. It changes if you upgrade the modem router.

  • Page 62: Connection Status

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 4-1. Wireless Modem Router Status Fields (continued) Field Description Wireless Region The country where the unit is set up for use. Port Channel The current channel, which determines the operating frequency. Wireless AP Indicates if the access point feature is enabled for WLAN1.

  • Page 63: Statistics

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The following table describes the connection status settings. Table 4-2. Connection Status Settings Item Description Connection Time The time elapsed since the last connection to the Internet through the ADSL port. Connecting to The connection status.

  • Page 64: Viewing A List Of Attached Devices

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 4-3. Wireless Modem Router Statistics (continued) Item Description Status The link status of the port. TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear.

  • Page 65: Managing The Configuration File

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing the Configuration File The configuration settings of the Wireless-N Modem Router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 66: Erasing The Configuration

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To restore your settings from a saved configuration file, enter the full path to the file on your computer, or click Browse to browse to the file. When you have located it, click Restore to send the file to the modem router.

  • Page 67: Enabling Remote Management Access

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. •...
  • Page 68 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Note: Be sure to change the modem router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols.

  • Page 69: Advanced Configuration

    The modem router provides a variety of advanced features, which are described in the following sections: • “WAN Setup” • “Configuring LAN Setup” on page • “Dynamic DNS Service” on page 5-11 • “Setting up Static Routes” on page • “Configuring Universal Plug and Play”...

  • Page 70: Figure

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the main menu, under Advanced, click WAN Setup to display the following screen. Figure 5-1 The WAN Setup fields are described in the following table: Table 5-1. WAN Setup Settings Setting Description Connect Automatically, as...

  • Page 71: Setting Up A Default Dmz Server

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 5-1. WAN Setup Settings Setting Description MTU Size (in bytes) The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 bytes, or 1492 Bytes for PPPoE connections. For some ISPs you might need to reduce the MTU.
  • Page 72 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.
  • Page 73 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup fields are explained in the following table. Table 5-2. LAN Setup Settings LAN TCP/IP IP Address Setup IP Subnet Mask RIP Direction RIP Version DHCP Server Use Router as a DHCP For more Server information...

  • Page 74: Using The Wireless Modem Router As A Dhcp Server

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router.

  • Page 75: Configuring Lan Setup

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.) 3. Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here.
  • Page 76 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To configure LAN settings, log in to the modem router, and under the Advanced heading, select LAN Setup. The following screen displays: Figure 5-3 If you make changes you must click Apply in order for the changes to take effect. Note: If you change the LAN IP address of the modem router while connected through the browser, you will be disconnected.
  • Page 77 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual The LAN Setup fields are explained in the following table. Table 5-3. LAN Setup Settings LAN TCP/IP IP Address Setup IP Subnet Mask RIP Direction RIP Version DHCP Server Use Router as a DHCP For more Server information...

  • Page 78: Using The Wireless Modem Router As A Dhcp Server

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router.

  • Page 79: Dynamic Dns Service

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.) 3. Type the MAC address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices screen and paste it here.
  • Page 80 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual changes, your modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your modem router at hostname.dyndns.org.

  • Page 81: Setting Up Static Routes

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Setting up Static Routes Static routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes.

  • Page 82: Configuring Static Routes

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Static Routes 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the modem router.

  • Page 83: Configuring Universal Plug And Play

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. Enter the IP subnet mask for this destination.
  • Page 84 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1. Select UPnP on the main menu to display the UPnP screen: Figure 5-8 2. Fill in the settings on the UPnP screen: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled.

  • Page 85: Building Wireless Bridging And Repeating Networks

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. To save, cancel your changes, or refresh the table: • Click Apply to save the new settings to the modem router. • Click Cancel to disregard any unsaved changes. • Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP devices.

  • Page 86: Configuring A Point-To-Point Bridge Configuration

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual To view or change these configurations, select Advanced Wireless Settings from the main menu, and then select the WDS radio button: Figure 5-9 Configuring a Point-to-Point Bridge Configuration In point-to-point bridge mode, the DGN3500 modem router communicates as an access point with another bridge-mode wireless station.

  • Page 87: Configuring A Repeater With Wireless Client Association

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual AP 1 (DGN3500 modem router) Internet 192.168.0.1 LAN Segment 1 Figure 5-10 To set up a point-to-point bridge configuration (shown in 1. Configure the DGN3500 modem router (AP 1) on LAN Segment 1 in point-to-point bridge mode.
  • Page 88 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • You do not have the option of disabling client associations with this DGN3500 modem router. • You cannot configure a sequence of parent/child APs. You are limited to only one parent AP, although if the DGN3500 modem router is the parent AP, it can connect with up to four child APs.
  • Page 89 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. •...

  • Page 90: Usb Storage

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual This chapter describes how to access and configure a USB storage drive attached to your modem router. Figure 6-1 Note: The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives.

  • Page 91: Usb Drive Requirements

    The modem router should work with USB 2.0 or 1.1-compliant external flash and hard drives. For the most up-to-date list of USB drives supported by the modem router, go to: http://kbserver.netgear.com/kb_web_files/n101300.asp When selecting a USB device, bear in mind the following: •...

  • Page 92: Sharing Photos With Friends And Family

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual A few common uses are described in the following sections. Sharing Photos with Friends and Family You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo sharing site.

  • Page 93: Usb Storage Basic Settings

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1. To protect your network, set up appropriate security. Create a user name and password for the colleague with appropriate access. 2. If you want to limit USB drive access to only Read Access, from the modem router USB Storage (Basic Settings) screen, click Edit a Network folder.
  • Page 94 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device from this screen, you can click the Network/Device Name or the Share Name.
  • Page 95 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 6-1. USB Storage Basic Settings Fields and Buttons Available Network Folder Name folders Volume name Total/Free Space Share Name Read/Write Access Edit button Safely Remove USB Device button Description Full path of the used by the Network Folder. Volume name from the storage device (either USB drive or HDD).

  • Page 96: Editing A Network Folder

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Editing a Network Folder This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage (Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen: Figure 6-4 You can use this screen to select a folder, to change the Share Name, or to change the Read Access or Write Access from All-no password to admin.

  • Page 97: Configuring Usb Storage Advanced Settings

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring USB Storage Advanced Settings To configure advanced USB settings, under the USB heading on the modem router main menu, select Advanced Settings. The USB Storage (Advanced Settings) screen displays: Figure 6-5 You can use this screen to specify access to the USB storage device.
  • Page 98 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 6-2. USB Storage Advanced Settings (continued) Fields Access Method Network Connection HTTP HTTP (via Internet) FTP (via Internet) Available Folder Name Network Folders Volume name Total/Free Space Share Name Read/Write Access USB Storage Description Enabled by default, this allows all users on the LAN to have...

  • Page 99: Creating A Network Folder

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Creating a Network Folder From the USB Storage (Advanced Settings) screen. Click the Create a Network Folder button to open the Create a Network Folder screen: Figure 6-6 You can use this screen to create a folder and to specify its Share Name, Read Access, and Write Access from All-no password to admin.

  • Page 100: Specifying Approved Usb Devices

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Specifying Approved USB Devices You can specify which USB devices are approved for use when connected to the modem router. 1. Under the Advanced Heading, select USB Settings from the main menu, and then click Approved Devices.

  • Page 101: Connecting To The Usb Drive From A Remote Computer

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you must use the router’s Internet port IP address. Locating the Internet Port IP Address The Router Status screen shows the Internet port IP address: 1.

  • Page 102: Enabling File And Printer Sharing

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties must be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft Networks must be enabled, as described below. Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default.

  • Page 103: Troubleshooting

    This chapter provides information about troubleshooting your modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning.”...

  • Page 104: Welcome" Page Displays Instead Of Router Management Interface

    • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact Technical Support.

  • Page 105: Lan Or Adsl Port Led Is Not On

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the power LED is still red 1 minute after power up: • Turn the power off and on to see if the router recovers. • Clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.0.1.

  • Page 106: Troubleshooting The Isp Connection

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x.

  • Page 107: Internet Led Is Red

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the ADSL link LED does not turn green, disconnect all telephones on the line.

  • Page 108: Obtaining An Internet Ip Address

    To check the Internet IP address from the browser interface: 1. Launch your browser, and select an external site such as www.netgear.com. 2. Access the main menu of the modem router’s configuration at http://192.168.0.1. 3. In the main menu, under Maintenance, select Router Status and check that an IP address is shown for the WAN port.

  • Page 109: Troubleshooting Internet Browsing

    To recover the firmware: 1. If you already have the firmware file on your PC, go directly to firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.netgear.com/support. 2. Click Browse. B. Alternatively, you can configure your step v1.0, November 2009...

  • Page 110: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. 5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the modem router to check its status.

  • Page 111: Testing The Path From Your Computer To A Remote Device

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual – Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. • Wrong network configuration –...

  • Page 112: Restoring The Default Configuration And Password

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: •...

  • Page 113: Technical Specifications

    This appendix provides technical specifications for the modem router. General Specifications Specification Network Protocol and Standards Compatibility Data and routing protocols Power Adapter North America UK, Australia Europe All regions (output) Physical Dimensions Weight Environmental Operating temperature Operating humidity Storage temperature Storage humidity Regulatory Compliance Meets requirements of:...

  • Page 114: Factory Default Configuration

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Specification Interface Specifications Factory Default Configuration You can use the Restore Factory Settings button on the rear panel of the modem router to return its configuration to the factory settings. This is called a hard reset. To perform a hard reset, press and hold the Restore Factory Settings button until the LEDs flash.
  • Page 115 Disabled Disabled Disabled Disabled (except traffic on port 80, the http port) Enabled (all) Disabled Enabled NETGEAR Disabled Enabled Auto United States (in North America; otherwise, varies by region) 11 unti lthe region is selected Up to 130 Mbps (with 20/40 MHz bandwidth dynamically...

  • Page 116: Appendix B Related Documents

    This appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document TCP/IP Networking Basics Wireless Networking Basics Preparing Your Network Virtual Private Networking Basics Glossary:...
  • Page 117 Numerics 128-bit WEP 2-12 64-bit WEP 2-12 access remote 4-11 viewing logs access lists account name address reservation 5-6, 5-10 ADSL settings attached devices authentication, required by mail server backing up configuration file basic wireless connectivity configuration file backing up erasing 4-10 configuring...
  • Page 118 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual host name 1-6, 4-5, 4-8 inbound firewall rules instant messaging 3-13 interval, poll IP addresses dynamic 5-11 reserved 5-6, 5-10 LAN port settings LAN setup 5-4, 5-7, 5-8 default LAN IP configuration 5-4, 5-7 LAN IP 5-5, 5-9...
  • Page 119 RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual secondary DNS server service blocking 3-10 service numbers 3-13 SMTP server 3-17 software, upgrading SSID status, router, viewing system up time TCP/IP network troubleshooting time of day 7-10 time zone 3-16 timeout, administrator login time-stamping 3-16...

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