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Summary of Contents for Centrepoint Technologies TalkSwitch
- Page 1 Centrepoint Technologies Phone System Solutions for: Smart homes Home businesses Small offices Branch/Remote offices DESKTOP PHONE SYSTEM User Guide...
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Page 2: Table Of Contents
1.0 Installing TalkSwitch 1.1 What's included with TalkSwitch ......1 1.2 Front Panel Descriptions . - Page 3 Appendix A - Help & Troubleshooting ......73 Appendix B - Using TalkSwitch with Telephone Company Calling Services .
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Page 4: What's Included With Talkswitch
5. Software CD (This contains the configuration software that you can use to setup and configure TalkSwitch) 6. User Manual If any of these items are missing, please contact Centrepoint Technologies Customer Support at (613) 725-2980 or e-mail: help@talkswitch.com. Installing Talkswitch... -
Page 5: Front Panel Descriptions
Front Panel Descriptions TalkSwitch's front panel consists of a power button ("Power") and 5 LED lights that do more than let you know TalkSwitch is plugged in and turned on. What do the LED lights tell you? LED light: State... -
Page 6: Back Panel Descriptions
If you use the USB port, you cannot use the serial port simultaneously. SERIAL Attach the supplied serial cable (RS232) that connects TalkSwitch to your PC. If you use the serial port you cannot use the USB port simultaneously. POWER Plug the supplied AC Power Adapter in here. -
Page 7: The Talkswitch 48Ls
The ‘PF’ box in between E4 and L1/L2 represents power failure support. In the event of a power failure or loss of power to the TalkSwitch, Extension 4 will be able to receive calls and make calls on Line 1. -
Page 8: Plugging Into The Back Panel
The ‘PF’ box in between E4 and L1/L2 represents power failure support. In the event of a power failure or loss of power to the TalkSwitch, Extension 4 will be able to receive calls and make calls on Line 1. -
Page 9: Attaching Phones And Other Analog Devices To Talkswitch Extension Jacks
Connect your single line analog telephone or fax machines to one of TalkSwitch's extension jacks (E1 to E4 for the TalkSwitch 24 and E1 to E8 for the TalkSwitch 48LS) just as you would if you were plugging them into a standard telephone wall jack. -
Page 10: Connecting Devices To The Music And Pa Jacks
(Most modems have a telephone jack, located beside the 'Line In' jack.) You do not have to attach a PC to TalkSwitch (via the Serial or USB ports) for your modem to be functional. -
Page 11: Installing The Talkswitch Configuration Software
Installing the TalkSwitch Configuration Software Insert the TalkSwitch CD into your CD drive. The Install program will automatically launch. Double-click the Install icon and follow the instructions on the screen. Configuration software system requirements:... -
Page 12: Control Centre
TalkSwitch and it’s extensions and lines. This feature is useful as a diagnostic tool when testing your TalkSwitch settings. You should choose ‘Normal’ as the mode of operation unless you are using TalkSwitch as a Line Simulator. Flash Upgrade: This activates the TalkSwitch Firmware Update procedure. -
Page 13: Configuration
About: Displays the TalkSwitch software version number, TalkSwitch version number and Copyright information Configuration From the Control Centre choose Configure. The following screen will appear: The configuration screen consists of 4 parts: 1. Menu Items 2. Configuration Navigation Controls what is displayed in the configuration window 3. - Page 14 Retrieves settings from TalkSwitch connected to the PC. Open File... Opens existing configuration files from the PC. Default configuration files are included with the software. TalkSwitch also backs up to a file called “LastSavedConfig.dat” every time you save settings to TalkSwitch. Save to TalkSwitch Saves the current configuration to TalkSwitch.
- Page 15 Menu Items - Help TalkSwitch Help: Opens the TalkSwitch Help file. You can search through the contents for useful information. Help is also accessible by pressing the ‘F1’ key while the Configuration is open.
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Page 16: System Information
2.3.1 System Information 2.3.1.1 Telephone Lines This section tells TalkSwitch about the telephone lines plugged into its back panel. Simply select a line and fill in the information. For each line there is a status message (“Line detected at initialization”) indicating if TalkSwitch detected a line plugged into each of its line port. - Page 17 TalkSwitch handles calls. 3-Way Calling/Conference/Centrex Transfer: If you select this option, TalkSwitch can work with this service to forward calls to Remote Extensions or other external phone numbers while using the same line (Same Line Connect). You can also use this service as an option for bridging calls to external numbers when calling into TalkSwitch from the outside.
- Page 18 Hunt Group 81: selects Line 1 Hunt Group 82: selects Line 2 Hunt Group 83: selects Line 3 (for the TalkSwitch 48 LS only) Hunt Group 84: selects Line 4 (for the TalkSwitch 48 LS only) Talkswitch User Manual...
- Page 19 Telephone Lines section under System Information. Next, select the extension number where you have your fax device connected. For example if you have your fax machine connected to E8 on the rear of the TalkSwitch, then select extension number 118.
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Page 20: Local Extensions
In this case you would select 'Direct line access' and choose the appropriate Hunt Group. This feature is also useful if you want to avoid dialing any digits for accessing a line. Talkswitch User Manual...
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