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en Troubleshooting
Fault
lights up.
flashes.
All other error codes.
"E:30/-20"
The appliance is not
working.
The programme does
not start.
38
Cause and troubleshooting
Select a suitable programme for draining.
▶
→ "Programmes", Page 23
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 46
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 46
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 30
is activated.
Check whether
▶
→ "Buttons", Page 22
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
.
is activated.
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