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HP-380
User's Manual

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Summary of Contents for Hwasung HP-380 Series

  • Page 1 HP-380 User’s Manual...
  • Page 2 ● Revision history Version Rev. date Rev. page Contents Ver. 1.00 2021.05.03 New issue...
  • Page 3 ● PRODUCT MANUAL This manual provides basic information and instructions for using HP-380 series Follow the manual to install and use the printer device. Failure to do so may result in a problem with the device. The user is responsible for the loss caused by improper handling and operation.
  • Page 4 ● Warning and Caution for Safety In order to use the product properly and prevent safety accidents, please keep the following information. Please follow the direction in using the product as it may become the reason of malfunction, serious injury, or even death..
  • Page 5: Table Of Contents

    ● Table of Contents Ⅰ. INTRODUCTION ............................ 6 1. PRODUCT COMPOSITION ........................6 2. PRINTER MAIN PART NAME ......................7 Ⅱ. MAIN FUNCTIONS ..........................8 1. Paper feed button and status notification lamp ................8 1) Paper Feed Button ................................8 Status notification lamp ...............................
  • Page 6 2. Firm Update ............................21 Ⅵ. PRODUCT SPECIFICATIONS ......................22 1. Printer Specification ..........................22 2. Interface Specification ........................22 1) USB ....................................... 23 2) Serial (RS-232C) ................................24 Ⅶ. EXTERNAL DIMENSIONS ........................25...
  • Page 7: Ⅰ. Introduction

    Ⅰ. Introduction HP-380 series printers are designed to be installed or connected to a kiosk system. 1. Product Composition HP-380 Cover open key Paper shift Mount bracket Screw (M3x3.5)
  • Page 8: Printer Main Part Name

    2. Printer Main Part Name Error lamp Feed Button Power lamp Mechanism Cover key hole 용지 샤프트 Cover open key Mount screw Mount screw Flatten block Movable blade of cutter USB port Power port Serial port...
  • Page 9: Ⅱ. Main Functions

    Ⅱ. Main Functions 1. Paper feed button and status notification lamp 1) Paper feed button Paper feed button The FEED button can perform the following functions. ① Paper transfer : Pressing the transfer button with the paper inserted transfers the paper while it is being pressed.
  • Page 10 Notification lamp status Alarm sound Status of printer Flashing briefly Beep(briefly) No paper Flashing for a long time Beep(Long term) Cover open, cutter jammed, paper jammed, etc...
  • Page 11: Ⅲ. Installation Method

    Ⅲ. Installation Method 1. Recommended size for panel installation - Width : 113.6mm, - Length : 127.6mm, - Panel thickness : T1.0 or T1.6 How to Install the Panel Printer Ⅰ Put the product in the square hole of the panel..
  • Page 12 Open the printer cover. 3) Tighten the two mounting screws for fixing the panel.. Mounting screws When fixing the mounting screw, be careful to fix it as excessive force may cause CAUTION deformation of the product.
  • Page 13: How To Install The Panel Printer Ⅱ

    How to Install the Panel Printer Ⅱ Put the product in the square hole of the panel. Fix up the fixing brackets on both sides using screws. (Fixing brackets, screws supplied separately) Screw Bracket Screw Bracket...
  • Page 14: Ⅳ. How To Use The Printer

    Ⅳ. How to use a printer Interface connection Use the interface cable that connects to the host that meets the specifications Serial port USB port Make sure to turn off the power switch when connecting the communication cable.
  • Page 15: Paper Change

    2. Paper Change 1) How to open the cover ① Move the cover open lever in the direction of the arrow until it is caught. Cover open lever Lever open status ③ Insert the cover open key in the hole and press it in the direction of the arrow until the cover is opened.
  • Page 16: How To Fix The Paper

    2) How to fix the paper ① Insert the paper shaft into the paper pipe and fit it into the product guide groove. Paper hanging shaft Thermal paper Guide groove for the paper hanging shaft Be careful not to change the printing side of the paper.
  • Page 17 ② Make sure the end of the paper is out of the printer and close the cover. Press the center of the cover in the direction of the arrow to close it. CAUTION When closing the cover, press firmly on the middle part of the cover (near the arrow) to close it.
  • Page 18: Self-Test Print

    3. Self-test print Self-testing allows you to see the current settings on your printer. ① With the power off, press the feed button and power it on. ② Power on and hold the feed button (approximately 1 second) until the red notification light flashes, and when the feed button is released, printing starts.
  • Page 19: Hex Dump Print

    4. HEX DUMP PRINT Turn on the power after placing the Dip SW1 number 8 to ON position. After printing as [HEX DUMP MODE], it will print all receiving datas to 16 hexadecimal data for all receiving datas. This would be useful when developing an application because this notifies the transmission status. Prints if 12 digits is received.
  • Page 20: Ⅴ. Printer Function Settings

    Ⅴ. Printer Function Setting There are two ways to set the printer's functions such as serial communication conditions, Ethernet, black mark, etc., which are: a manual setting method in which the printer itself is changed, and a method using tools such as a memory switch program that connects to a PC. For the direct communication method through the Window Driver, refer to the separate manual attached with the setting program on our website.
  • Page 21 and the current setting value is output. [Print Density] -> 1. Normal 2. Medium 3. Dark 4. Most Dark -> : Indicate current set status Select and then Enter... “->” indicates the currently set value. 3) In the same way, press for less than 1 second to toggle to the item you want to change and then set the item.
  • Page 22 2. Firmware Update With the adoption of flash memory, you can easily update the printer program from a PC. When updating, be sure to read the steps below. 1) Turn the power off and then back on. 2) Make sure that the communication cable is connected with the printer. (You can shorten the update time by using a USB cable.) 3) Run the provided update program, set the model name and communication port, and perform the update.
  • Page 23: Ⅵ. Product Specifications

    Ⅵ. Product Specifications 1. Specification Item Specification Printing method Thermal dot line printing Resolution (dot size) 203DPI Dots per line 576 dots Paper feed width (1 step) 0.125mm Paper thickness 50㎛ ~ 80㎛ Paper width 80mm Paper outer diameter size Φ80 Printing width 72mm...
  • Page 24: Interface Specification

    guaranteed life time of product may be reduced if used outside the guaranteed temperature range. 2. Interface Specification 1) USB - Standard : USB 2.0 Compatible, Full Speed(12Mb) response - Connector : Type B - Cable : USB2.0 Standard Cable - Data Method : Bulk IN, Bulk OUT * Bulk IN : End point 6...
  • Page 25: Serial (Rs-232C)

    2) Serial (RS-232C) : Serial Data Transfer Method - Handshake : Hardware (RTS/CTS or DTR/DSR) - Baud Rate : 9600, 19200, 38400, 57600, 115203., BPS - Data Bit : 8 bit - Parity : None, Odd, Even - Stop Bit : 1, 2 bit - Connector: Hanlim CHD1140-4 - Cable : DSUB9(Female) - 4pin Custom Cable Printer...
  • Page 26: Ⅶ. External Dimensions

    Ⅶ. External Dimension...

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