Troubleshooting - Pegasus LUXURY AT HAND 729070 Installation Manual

Troubleshooting

PROBLEM
Leaks underneath handle.
CAUSE
Retainer nut has come loose or o-ring on cartridge is dirty or twisted.
ACTION
1. Move the handle to the off position. Unscrew the handle screw and
remove the handle.
2. Tighten the retainer nut by turning it clockwise. Move the cartridge
stem to the on position. The leak should stop draining out from around
the cartridge stem.
3. If the leak does not stop, shut off the water supply. Remove the
retainer nut by turning it counter clockwise. Lift out the cartridge valve.
Inspect the larger o-ring on the cartridge bonnet and the smaller o-ring
on the cartridge stem. Remove any debris from the o-rings. If either
o-ring is twisted, straighten it out. If either o-ring is damaged, replace it.
4. Position the cartridge back to the faucet body. Make sure the wings on
the two sides of the cartridge bonnet fit into the cuts on the two sides
of the faucet body. Tightly screw the retainer nut onto the faucet body.
5. Re-install the handle.
PROBLEM
Water does not completely shut off.
CAUSE
Rubber valve seat is dirty, stuck or broken.
ACTION
1. Shut off the cold water supply. If leakage stops, the problem is on the
cold side. If leakage continues, the problem is on the hot side. Shut
off the hot water supply to determine if both the cold and hot sides
have a problem.
A
E
B
F
2. Remove the handle on the problem side. Loosen the retainer nut by
turning it counter-clockwise. Lift out the cartridges assembly.
3. Inspect the larger o-ring on the cartridge bonnet and the smaller o-ring
on the cartridge stem. Remove any debris from the o-rings. If either
o-ring is twisted, straighten it out. If either o-ring is damaged, replace
it.
4. Re-position the cartridge back to the faucet body. Make sure that the
wings on the two sides of the cartridge bonnet fit well into the cuts on
the two sides of the faucet body. Tightly screw the retainer nut onto
the faucet body.
5. Re-install the handle.
PROBLEM
Faucet leaks around aerator.
CAUSE
Aerator incorrectly fitted.
ACTION
1. Unscrew the aerator by turning it clockwise. Inspect the black rubber
packing inside the aerator. The rubber packing should be flat.
2. Screw the aerator onto the spout end and tighten.
PROBLEM
Improper water pattern.
CAUSE
Aerator dirty or small parts inside aerator improperly installed.
ACTION
1. Remove the aerator from the spout end by turning it clockwise.
2. Gently flush the small parts inside the aerator to clear away any
debris.
3. Re-install the small parts as shown in the exploded diagram. Metal
screens must be flat and plastic supporter must be straight.
4. Screw the aerator onto the spout end and tighten.
C
G
D
H