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Europa Electric Bicycle
Owner's Manual
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Summary of Contents for Ultra motor Europa

  • Page 1 Europa Electric Bicycle Owner’s Manual...
  • Page 2 ©Ultra Motor USA 1661 Tennessee St. Unit 2J San Francisco, CA 94107 USA (415) 693-3110 Part number: 100001 Version 3.3 Winter 2010...
  • Page 3: Table Of Contents

    Table of Contents Introduction Serial Numbers III. Specifications Callisto Component Chart Europa Component Chart Unpacking and Assembly VII. Operation VIII. Battery Use, Care and Maintenance Troubleshooting...
  • Page 4: Introduction

    Introduction: A word about this Owner’s Manual and your safety… Dear Customer, (And anyone else that looks at this page…) We like you a lot. You bought our bike! For geeky engineering and electric bike people like us-- that makes you one of our favorite people. Thanks! Preventing injury is what reading this manual is all about.
  • Page 5 AT LEAST once a year. It’s a small investment in your well-being. • Battery: We have equipped your Ultra Motor electric bike with a state-of-the-art lithium ion battery. This is the same battery chemistry that powers your cell phone and laptop, but on a bigger scale to drive your bike.
  • Page 6 battery. Please read and understand this important information. As always, if you have any questions, please don’t hesitate to contact us. IN SUMMARY: 1. WEAR A HELMET EACH AND EVERY TIME YOU GET ON THE BIKE! 2. Don’t carry passengers. 3.
  • Page 7: Serial Numbers

    Recording Your Bike’s Important Serial Numbers: Your bike and certain key components have unique serial numbers. We urge you to record these serial numbers for warranty purposes or in case your bike is ever lost or stolen. Bike: The bike’s serial number is located on the underside of the frame near the pedal crank: Bike serial number: ______________________________...
  • Page 8: Specifications

    Please see the Operations section of this Owner’s Manual for more details. • Bicycle o Frame (Europa): Steel with high impact ABS fairings o Frame size (Europa): 14.5” o Suspension: Ultra Motor shock-absorbing front fork (80mm travel), suspension seat post o Tires: 26”...
  • Page 9 Rims: 26” Alex DM-18 extruded aluminum w. machined brake surfaces o Tires (Europa): 26” x 1.95” Kenda w. thorn-resistant tubes and puncture-resistant tire liners • Standard features: o Power 400-watt hub motor Digital motor controller 370 watt-hr lithium ion battery with integrated battery management...
  • Page 10: Europa Component Chart

    Europa Component Chart 1. Saddle (seat) 16. Front wheel reflector 2. Shock absorbing seat post 17. Pedal 3. Quick-release seat post clamp 18. Crank arm 4. Battery compartment door 19. Chain ring 5. Battery compartment key-lock 20. Kick stand 6. Battery compartment latches (2) 21.
  • Page 11: Unpacking And Assembly

    • Side cutters (for cutting the zip ties used to pack the bike) Unpacking: The lithium ion battery for your Ultra Motor bike is shipped separately from the bike. The battery charger, however, is packed in one of the two accessory boxes packed into the bike box.
  • Page 12 8 hours before using the bike for the first time. Carefully unpack your Ultra Motor bike. The top of the carton can be opened by pulling the stapled and glued flaps. It is recommended that the staples used to secure the flaps be completely removed (with a pliers, if necessary), to avoid the possibility of scratching yourself or the bike as it is extracted from the carton.
  • Page 13 The bike is shipped with the front wheel removed. To install the front wheel, please follow these steps below. WARNING: Your Ultra Motor electric bicycle is equipped with a quick release front (only) hub to facilitate wheel removal and installation. Please follow the instructions provided for the quick release mechanism to insure proper use.
  • Page 14 5. Turn the adjusting nut on the right side of the hub clockwise such that you feel resistance to closing the lever when the lever is parallel to the centerline of the hub. 6. Firmly grip the fork with your left hand, and push the lever until it is at a 90º angle to the centerline of the hub.
  • Page 15 4. Replace the rubber cap over the wedge bolt. Adjust the Handlebar Stem Your Ultra Motor electric bicycle is equipped with an adjustable handlebar stem. This feature allows you to set the position of the handlebar stem for optimal riding comfort.
  • Page 16 3. Securely retighten the fixing bolt with the 6mm hex wrench. Install the Seat and Seat Post Some models of Ultra Motor electric bikes are packaged with the seat and seat post removed from the frame. 1. Open the quick release seat post clamp.
  • Page 17 CAUTION: Attempting to screw the left pedal into the right crank arm (or visa versa) will damage the internal threads of the crank arm. This damage is not ‘fixable’. The crank arm will have to be replaced. WARNING: An improperly installed pedal may fall off the bike while the bike is in use.
  • Page 18: Operation

    VII. Operation Before you ride: Use the following checklist to insure that your Ultra Motor electric bike is ready for safe and enjoyable use. • Quick releases: Make sure that your front wheel quick release and your seat height adjustment quick release are properly adjusted and tight.
  • Page 19 Please insure that those reflectors are in place, properly positioned and clean before each ride. • Drive chain: Your Ultra Motor electric bicycle is equipped with a high quality roller chain that needs to be cleaned and lubricated regularly.
  • Page 20 Note: Fully applying the right brake lever will not only turn off the motor, the brake should also stop the spinning wheel. • Battery: Use ONLY the battery supplied with your Ultra Motor electric bicycle. CAUTION: Use of any battery not supplied with your Ultra Motor electric bicycle WILL void the warranty and may cause damage to the electrical system of the bike and the hub motor.
  • Page 21 o Insert the battery into the battery compartment, taking care that the battery connecting cord is positioned into the frame, and not pinched between the battery and the frame. o Close and latch the battery retention door. o Turn ON the Battery Master Switch. o Close the battery compartment door, engage the locking tabs by turning each 1/4 turn clockwise, and re-engage the battery...
  • Page 22 Apply motor power by rotating the twist throttle toward you. Note: The electrical system of your Ultra Motor electric bicycle allows for gradual application of power, and allows for adjustment of power between OFF and FULL.
  • Page 23 Gears and Shifting o The Ultra Motor Europa model features a 7-speed rear derailleur. The derailleur control is a twist-type shifter on the left side of the handlebar. To shift gears, pedal at a steady pace and rotate the shift knob until you find the gear most comfortable for you and the current conditions.
  • Page 24 WARNING: Never pedal backward while shifting. This can cause the chain to derail and may cause you to lose control, resulting in an accident that could cause serious injury or death, and property damage. Always pedal forward at a steady pace when shifting gears. o The 7-speed rear derailleur operates independently of the motor.
  • Page 25 A word about hills o Your Ultra Motor electric bicycle uses a high torque, precision hub motor to drive the bicycle under electric power. We have configured the electrical drive system to provide ample torque to help you climb hills.
  • Page 26: Battery Use, Care And Maintenance

    If you have any questions about this battery or its usage, please do not hesitate to contact the Customer Service Department at Ultra Motor at (415) 693-3110. WARNING: Never short circuit the discharge terminals of the battery. A short circuit will damage the battery and could cause a fire resulting in severe injury or death, and property damage.
  • Page 27 • Fully charge the battery for at least twelve hours after every ten charges. • To maximize the life of your battery, and to ensure that your Ultra Motor electric bicycle is always ready for use, recharge the battery as soon as possible after every use.
  • Page 28 Long Term Storage • If you do not plan to use your Ultra Motor electric bicycle for an extended period of time (1 month or more), remove the battery from the bicycle for storage. • Fully charge the battery for at least twelve hours before storing the battery.
  • Page 29 A full report of the damage should be obtained by the claim agent, and this report should be forwarded to Ultra Motor. Ultra Motor will advise the disposition to be made of the equipment and arrange for repair or replacement.
  • Page 30: Troubleshooting

    IX. Troubleshooting We have engineered your Ultra Motor bike to be a safe and reliable transportation vehicle. However, from time-to-time, things can go wrong. The following is intended to be a general guide for diagnosing and remedying simple issues that may happen.
  • Page 31 instructions shows the procedure being used on the rear brake. Nevertheless, the procedure is identical for either the front or rear wheel. o Pinch the brake calipers together and pull the end cap and cable guide out of the linkage slot. Release the calipers. See photo sequence below. •...
  • Page 32 WARNING: If you are unsure about this brake set-up and adjustment procedure, please take your Ultra Motor bike to your selling dealer, or any qualified bike mechanic, and ask for assistance in adjusting the brakes. Improperly adjusted brakes may cause reduced braking performance, leading to an accident that could result in serious injury or death, and property damage.
  • Page 33 o Clip the zip tie holding the motor power cable to the frame. o Using a 17mm (or adjustable) wrench, loosen the hub axle nuts. o Pull the rear wheel down and out of the rear dropouts. The chain should allow the wheel to disengage from the frame.
  • Page 34 WARNING: If you are unsure about this brake set-up and adjustment procedure, please take your Ultra Motor bike to your selling dealer, or any qualified bike mechanic, and ask for assistance in adjusting the brakes. Improperly adjusted brakes may cause reduced braking performance, leading to an accident that could result in serious injury or death, and property damage.