Mercedes-Benz XENTRY Diagnosis VCI Manual
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Mercedes-Benz XENTRY Diagnosis VCI Manual

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Internal
MANUAL XENTRY DIAGNOSTICS FOR INDEPENDENT WORKSHOPS
Manual XENTRY Diagnosis Lite
Hardware Variant
XENTRY Diagnosis VCI
Objective
This document provides you with instructions for your XENTRY Diagnosis Lite and includes initial startup of the
software, general information, minimum requirements for the PC, time credits and support. To learn more about
the operation of XENTRY Diagnosis, you can take training courses at "Global Training ".
Contents
1
Commissioning XENTRY Diagnosis Lite ........................................................................................ 2
2
General information ........................................................................................................................ 7
3
New compulsory login procedure.................................................................................................. 8
4
Minimum PC requirements .......................................................................................................... 10
5
Software......................................................................................................................................... 12
5.1
Overview of included software ............................................................................................. 12
5.2
Messages in XENTRY (on StartKey and time credit) ............................................................ 13
6
Diagnostic time credits ................................................................................................................ 15
7
Support .......................................................................................................................................... 16
Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart
Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked)
Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany
Operating System
Windows 10 or 11 (64 Bit)
Network
Online connection required
Page 1 of 16

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Summary of Contents for Mercedes-Benz XENTRY Diagnosis VCI

  • Page 1: Table Of Contents

    Diagnostic time credits ........................ 15 Support ............................16 Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 1 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...

  • Page 2: Commissioning Xentry Diagnosis Lite

    You need this hardware ID to order your StartKey in the Mercedes-Benz B2B Connect (Mercedes-Benz ABCD12345678 Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 2 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...
  • Page 3 MANUAL XENTRY DIAGNOSTICS FOR INDEPENDENT WORKSHOPS B2B Connect (https://B2B Connect.mercedes- benz.com). Log in to Mercedes-Benz B2B Connect and go to "-> Software -> XENTRY Diagnosis Lite -> Systems -> Purchase system basic fee". Select "HW ID of your computer", enter the hardware ID and and complete the order.
  • Page 4 Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 4 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...
  • Page 5 Connect the XENTRY Diagnosis VCI to your diagnosis computer via USB cable and wait for the beep. Then click on "Pair XENTRY Diagnosis VCI" and wait for the connection to be made. Please remove the USB cable again. The XENTRY Diagnosis VCI is now connected to your diagnosis computer via Wi-Fi and ready for diagnosis.
  • Page 6 Exit ConfigAssist with "Exit" and confirm with "Yes". Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 6 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...

  • Page 7: General Information

    Mercedes-Benz B2B Connect). Hardware The delivery scope includes the standard hardware XENTRY Diagnosis VCI (incl. hardware case and accessories), which communicates with the vehicle during diagnosis. Please note that both warranty and warranty are limited to 42 months for the hardware.

  • Page 8: New Compulsory Login Procedure

    If you do not have a user ID as an independent service provider (independent workshop), you can apply for it via the following link: https://umas.mercedes-benz.com/orgprocess/. Please select the button “New registration” if you are not yet registered as a Mercedes-Benz customer. Alternatively, you choose “Registered organization” if your organization is a registered customer, but you do not have a user ID yet.
  • Page 9 Flash rights not available: User must apply for XENTRY Flash rights via the market-specific route. The identification must then be carried out via https://umas.mercedes-benz.com/umas. All information can also be found in the Mercedes-Benz B2Bconnect Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart...

  • Page 10: Minimum Pc Requirements

    Minimum of 150 GB free HDD, Solid State Drive (SSD) recommended (for performance and mechanical robustness) Browser: Edge for Windows One USB 3.0 port to connect XENTRY Diagnosis VCI via USB cable One free USB port for the WiFi stick for wireless communication between diagnosis PC and VCI Broadband Internet access via LAN/WiFi Microsoft .NET 4.0 (or higher) installed (http://www.microsoft.com)
  • Page 11 7001 (tcp) 7002 (tcp) WIS Service Media http://service-parts.mercedes-benz.com/ Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 11 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...

  • Page 12: Software

    StartKey, as you have to read the required HW-ID. You can call up ConfigAssist via the icon on the desktop or by Start > Programs > Mercedes-Benz to test the accessibility of the Mercedes-Benz Backend Server.

  • Page 13: Messages In Xentry (On Startkey And Time Credit)

    When you open a product group, XENTRY will indicate if you do not have any time credits available for this product group. Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked) Page 13 of 16 Mercedes-Benz are registered trademarks of Mercedes-Benz AG, Stuttgart, Germany...
  • Page 14 You must purchase new diagnostic time credit for the product group before you can start this diagnostic function. Instructions for purchasing diagnostic time credits can be found in Mercedes-Benz B2B Connect Portal which can be accessed with the following link: mercedes-benz.com/...

  • Page 15: Diagnostic Time Credits

    However, in the event of a contract extension, the transfer is possible. Mercedes-Benz AG is only responsible for the accessibility of the backend server (StartKey and diagnostic time credit online server) and not for the Internet connection in general.

  • Page 16: Support

    If required, you can ask the Customer Support Centre (XCA) for your contract number (= system number) or look it up in Mercedes-Benz B2B Connect under "My workshop“. Mercedes-Benz AG, GSP/OR, Retail Operations, 70372 Stuttgart Manual XENTRY Diagnostics for Independent Workshops, issue date 07/2022 (valid until revoked)

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