Advertisement
6 Trouble Shooting
Problem
No mains supply
(LED OFF)
PEFS-24V-CN power supply failure
String Voltage
drops to 0V
Cable disconnected
Wrong cable wiring
24V Cable disconnected somewhere
String voltage
drops
DC Power drops for high temperature
7 Aftersales service and warranty
7.1 Warranty
Projoy PEFS Series Module Level Rapid Shutdown controller: Up to 25 years lifespan design, which commencing from 3
months later of the manufacturing date. PROJOY will repair or replace any fault unit which is damaged or cannot work
normally due to product quality issue. However, for the faults caused by following reasons, PROJOY would do service with
charge even under warranty.
1) Inappropriate use or installation, self-modification or improper maintenance, etc.:
2) Beyond the prescribed scope of use;
3) Earthquakes, fires, lightning strikes, abnormal voltages, other natural disasters and secondary disasters, etc.
4) Any lost caused by any inappropriate use out of the scope defined in this manual, Projoy will not take the responsibility
7.2 Aftersales service
Please contact Projoy local distributors for after-sales service
1. Beyond the warranty period;
2. No valid quality assurance card and product serial number;
3. Transportation damage;
4. Improper use, operation and modification;
5. Operating in an environment beyond the specified in this manual;
6. Any installation and use beyond the scope specified in relevant international standards;
7. Damage caused by abnormal natural disasters (earthquake, fire, flood, etc.).
8 Contact us
Projoy Electric Co., Ltd.
Tell： +86-512-6878 6489
Web: https://en.projoy-electric.com/
Add: 2nd Floor, Building 3, No. 2266, Taiyang Road, Xiangcheng District, Suzhou
Possible Cause
Possible Solution
Check AC power
Check the fuse
Check mains voltage between L&N marked terminals
Check the end RSD voltage between + & - marked terminals
Check reliability of cable wiring
Check the cable wiring correction
Check the cable wiring
DC power
6
www.projoy-electric.com
Advertisement
