Troubleshooting - Cosmic Byte CosmoBuds X100 User Manual

TROUBLESHOOTING

Potential Problem
If one earbud is not working
If earbuds are unable to connect
If earbuds disconnect during
phone call
If there are other exceptions
in usage
WARNING
• Please follow the instructions to operate.
• Please charge the ear-buds with input power below 5V/1A in order.
to protect the battery.
• Please don't use the ear-buds in extreme temperatures.
• Please don't use the product near water.
• Please keep the product away from heat sources, as the heat may
damage it.
• Don't jam the ports such as charger port, LED port, etc.
• It is recommended to utilize the product below the maximum volume
in order to protect hearing and extend the ear-buds' service life.
• Never disassemble or modify the device to avoid any permanent
damage or danger.
• Do not use the device during a thunderstorm to avoid irregular
function or risk of electric shock.
• Don't use harsh chemicals to clean the device.
Advisable: The earbuds start at a 100% volume and it may need to be reduced when the earbuds
are switched on at rst. This can be done by using the volume control on the phone/ media device.
Solution
Perform the Factory Reset
Perform the Factory Reset
Charge the earbuds or perform
the Factory Reset
Place the earbuds back into the
charging case and try using them
again or perform the Factory Reset