Troubleshooting Guide
Try replacing the batteries if the pulsers get stuck on one side and
aren't working correctly. This is usually a low power issue. You can
also try using the device plugged in.
Try replacing the batteries if the pulsers get stuck on one side and
aren't working correctly. This is usually a low power issue. You can
If you have the LED pulsers with the detachable cord and one pulser
also try using the device plugged in.
isn't working, try changing the LED pods around to see if the problem
is the cord or the pulser.
If you have the LED pulsers with the detachable cord and one pulser
isn't working, try changing the LED pods around to see if the problem
If you turn on the device and press play, and the session doesn't
is the cord or the pulser.
begin, please check to ensure the pulsers and or headset is plugged
into the correct port. Then check to confirm that one of the buttons for
If you turn on the device and press play, and the session doesn't
speed, intensity, or volume is selected, and then press play again.
begin, please check to ensure the pulsers and or headset is plugged
into the correct port. Then check to confirm that one of the buttons for
speed, intensity, or volume is selected, and then press play again.
For further assistance, please email us at:
emdrtools@neurotekcorp.com, or call 727-372-0104.
Our regular office hours are 7:30 a.m. - 4:30 p.m. EST
For further assistance, please email us at:
Monday through Friday.
emdrtools@neurotekcorp.com, or call 727-372-0104.
Our regular office hours are 7:30 a.m. - 4:30 p.m. EST
Monday through Friday.
©NeuroTek 2022
Version 1.0
Version 2.0
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