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Technicolor iControl TCA203 User Manual

Technicolor iControl TCA203 User Manual

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TouchScreen User Guide
Technicolor TCA203 Android
Release 5.1 Hawaii SU1
December 19, 2012

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Summary of Contents for Technicolor iControl TCA203

  • Page 1 TouchScreen User Guide Technicolor TCA203 Android Release 5.1 Hawaii SU1 December 19, 2012...
  • Page 2 TouchScreen User Guide © 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 iControl Networks, Inc., the iControl logo, uControl, Inc. the uControl logo, OpenHome, and Converge and all other uControl products and technology names are trademarks or registered trademarks of iControl Networks, Inc. All other products or services mentioned herein are trademarks of their respective companies.
  • Page 3 Contents Welcome to the TouchScreen Understanding Security Network Components Understanding the Security Zone Types Understanding Alarms Configuring the TouchScreen Subscriber Portal Using the TouchScreen Understanding the TouchScreen Controls Understanding the Screen Security Status Header System & Zone Trouble Header Content Area Low Power Mode Show Security Cameras and Live Video Managing Your System Security...
  • Page 4 Configuring the Screensaver Configuring the Tones and Volume Levels Cleaning the TouchScreen Screen Viewing Technical Specifications of Your TouchScreen Appendix A: TouchScreen Installation and Maintenance Installing the Technicolor TouchScreen Battery Requirements Replacing the Battery Recommendations for Sensor Installation and Placement Evacuation Plan...
  • Page 5 Welcome to the TouchScreen Welcome to the TouchScreen The purpose of this document is to explain how to do the following in the OpenHome Converge system: Understand and operate the TouchScreen device Arm and disarm your security system Send a panic alarm View system status and arm/disarm the system Manage connectivity between the TouchScreen and the Central Monitoring Stations Manage pass codes...
  • Page 6 TouchScreen User Guide Figure 1: Security Network The following table describes the equipment that may be included with your security system. Table 1: Security Network Components Description Security Net- This is the hub of your security network. This device is installed between your broad- work Router band modem and your home network router.
  • Page 7 Welcome to the TouchScreen Security Zone Function Description Sensor Types When the system is armed, faulting this type of sensor starts an Entry Delay countdown rather than sending an immediate alarm. During Exit Delay, this zone can be repeatedly faulted. Doorways can be configured to be entry/exit or non- entry/exit.
  • Page 8 TouchScreen User Guide Security Zone Function Description Sensor Types button. Sends a report to the central station, but provides no keypad display or sound. Audible 24-Hour Usually assigned to a zone containing an emergency Door/window button. Sends a report to the central station and provides sensor an alarm sound at the keypad as well as an audible external alarm.
  • Page 9 Welcome to the TouchScreen 2. Tap the numbers to enter your keypad code. The Settings menu is displayed. From the Settings app you can do the following: Manage the way sensors are listed in TouchScreen reports and tools (page 46) Manage your cameras (page 48) Test your alarms (page 33) View and test the TouchScreen’s connectivity to the central monitoring stations (page 41)
  • Page 10 TouchScreen User Guide Subscriber Portal The Subscriber Portal is a web-based tool that allows you to remotely connect to your security system. You can access the Subscriber Portal from a PC or mobile Internet device. Many operations that can be done from the TouchScreen can also be performed from the Subscriber Portal.
  • Page 11 Using the TouchScreen Using the TouchScreen The Technicolor TCA203 TouchScreen is the center of your home security system. This Android- powered device allows you to perform actions such as arming and disarming your security system, monitoring the status of your security sensors, and sending emergency alarms.
  • Page 12 TouchScreen User Guide Button Description Android menu button. Press this button to display the Android configuration menu. Back button. Press this button to return to the previous screen. Emergency Alarm button. Press this button to icons for fire, medical, or police service. Tap one of these icons to immediately send an alarm to the appropriate call center.
  • Page 13 Using the TouchScreen Security Status Header The Security Status header displays in the upper left hand of the TouchScreen. It tells you whether the system is armed or disarmed and other information. Tap this header to arm or disarm the system. Also, during troubles that would prevent arming (such as a monitored door or window being opened) an announcement replaces the Arm/Disarm status.
  • Page 14 TouchScreen User Guide System & Zone Trouble Header The System & Zone Trouble header displays in the upper right hand of the TouchScreen. It only displays when there is a connectivity (cellular, broadband, etc.) or power problem with the TouchScreen, when a sensor goes down (such as due to a battery failure), or a sensor is being tampered with (such as the cover being opened).
  • Page 15 Using the TouchScreen to mark the trouble as acknowledged . An acknowledged trouble mutes the audible alerts for twelve hours. After that time, the trouble begins the alert again. You must acknowledge it by tapping the OK button again to silence the alerts. From the resolution information, you can: Tap Return to view the Troubles list again where you can choose to acknowledge the current trou- ble or view the resolution information for other troubles.
  • Page 16 TouchScreen User Guide Table 3: System & Zone Trouble Header Messages Message Cause Resolution AC Power TouchScreen is not receiving A/C Confirm that the power adapter is plugged Disconnected power. into the TouchScreen. Confirm that the power adapter is plugged The system is in Low Power Mode (see into an un-switched outlet.
  • Page 17 Using the TouchScreen Message Cause Resolution to jam its communication with the sensors. Most likely, someone is using a device designed to scramble the radio frequency (RF) signal of the sensors. Lost Power External power for the sensor or device Restore power to the sensor or device as named in this alert is not connected.
  • Page 18 TouchScreen User Guide Message Cause Resolution Most likely, someone is using a device designed to scramble the radio frequency (RF) signal of the sensors. Sensor Lost External power for the identified sensor Restore power to the sensor or device as Power or device is not connected.
  • Page 19 Using the TouchScreen Message Cause Resolution keypad codes. If the problem persists, you can choose to acknowledge the problem (tap Acknowledge Problem) to be able to arm your system until Customer Care can provide a permanent solution. Tamper Cover of the identified sensor or device Make sure that the sensor cover on the Detected has been removed.
  • Page 20 TouchScreen User Guide Content Area The Content area contains the interactive functionality of your TouchScreen. The TouchScreen apps are displayed here. When you use or modify an app, this is where the menus and tools are displayed. Figure 3: Content Area Home Screen The Home screen is the default interface when the user accesses the TouchScreen.