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Troubleshooting
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Summary of Contents for Keysight M9022A
- Page 1 Keysight PXIe System Modules M9022A, M9023A, M9024A, M9025A INSTALLATION GUIDE...
- Page 3 Malaysia or disclose the Software. The EULA and MATION CONTAINED HEREIN. SHOULD the license set forth therein, does not KEYSIGHT AND THE USER HAVE A SEP- Published by require or permit, among other things, ARATE WRITTEN AGREEMENT WITH that Keysight: (1) Furnish technical infor- WARRANTY TERMS COVERING THE Keysight Technologies, Inc.
- Page 4 Return the product to an Cleaning Keysight Sales and Service Office to ensure that safety features are main- Clean the outside of the Keysight mod- tained. ule/chassis with a soft, lint-free, slightly dampened cloth. Do not use In Case of Damage detergent or chemical solvents.
- Page 5 Three-phase alternating tions are fully understood and met. current Alternating Current (AC). The Keysight email address is required by EU directives applicable to our A WARNING denotes a hazard. It Standby Power. Unit is not product.
- Page 6 It includes the marking’s identifier be separated from normal waste for code. disposal. To return unwanted products, contact your local Keysight office, or for more information see http://about.key- sight.com/en/companyinfo/environ- ment/takeback.shtml. China Restricted Substance Product Label. The EPUP (environmental pro-...
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Page 7: Table Of Contents
General Installation Considerations ....... 21 M9022A, M9023A, M9024A System Module Installation ....24 Understanding Features Controlled by Switch Settings . - Page 8 Code 10 Errors when used with M9025A ......47 viii Keysight PXIe System Modules Installation Guide...
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Page 9: Introduction
The system modules provide the following features: – M9022A Single Port System Module. Up to Gen 3 at 8 GT/s with x8 lanes. – M9023A Dual Port System Module. Up to Gen 3 at 8 GT/s with x8 or x16 lanes. - Page 10 Keysight Multi-chassis Designer; found at www.keysight.com/find/pxie-multichassis, or by searching on the document name. Keysight provides a list of tested host PCs at: www.keysight.com/find/PXIAXIeTestedPC. This product has been designed and tested in accordance with accepted industry standards and has been supplied in a safe condition.
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Page 11: System Limitations
The additional ports on the M9024A operate like IO ports on the PC. For multiple chassis systems, only one M9024A can be used. For multiple chassis systems with an Embedded Controller, a single M9024A may be installed in a target chassis. Keysight PXIe System Modules Installation Guide... -
Page 12: Step 1: Unpack And Inspect The Module
After unpacking the module, verify that all items listed on the packing list are included. Inspect the module for shipping damage. Save all packing material for storage or return shipment to Keysight. Keysight PXIe System Modules Installation Guide... -
Page 13: If You Need To Return The Module
Step 1: Unpack and Inspect the Module If you need to return the module Should it become necessary to return a Keysight module for repair or service, follow the steps below: Review the warranty information shipped with your product. Contact Keysight to obtain a return authorization and return address. If you need assistance finding Keysight contact information go to www.keysight.com/find/assist... -
Page 14: Step 2: Verify Shipment Contents
20 for driver installation information. A single driver install utility services the M9022A, M9023A, M9024A, and M9025A modules. It is available on the software CD as well as on each of the Keysight product web sites: www.keysight.com/find/M9022A www.keysight.com/find/M9023A www.keysight.com/find/M9024A... -
Page 15: Step 3: Install The Controller Expansion Slot Blocker
Step 3: Install the Controller Expansion Slot Blocker Step 3: Install the Controller Expansion Slot Blocker Each M9022A, M9023A, and M9025A comes with a 3-slot Controller Expansion Slot Blocker. The Controller Expansion Slot Blocker provides one 3-slot blocker (baseplate and cover with captive screws) and two M3 Phillips screws. -
Page 16: Installation And Removal
Nationally Recognized Testing Lab (such as CSA, UL, TUV, ETL etc.) in which all the means of protection are properly implemented. NOTE: CE marking alone is not adequate. Keysight PXIe System Modules Installation Guide... - Page 17 M3 Phillips screws. Secure the face plate to the chassis by the four module mounting screws. Do not over tighten the screws. Safety of any system incorporating the equipment is the responsibility of the assembler of the system. Keysight PXIe System Modules Installation Guide...
- Page 18 Install all chassis covers and slot blockers. Install the other PXIe modules. Missing filler panels may disrupt necessary chassis air circulation. for additional cooling information see the PXI Chassis Cooling Capacity Guidelines at: https://www.keysight.com/us/en/assets/7018-06302/white-pap ers/5992-3270.pdf Keysight PXIe System Modules Installation Guide...
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Page 19: Step 4: Install The System Module In The Chassis
Performance may suffer if the mounting screws are not tightened properly. A 3-slot Controller Expansion slot blocker should be installed immediately to the left of the System Module M9022A, M9023A, and M9025A to ensure proper air flow. Connect other peripherals (such as the keyboard, mouse, monitor, LAN cable for remote access, etc.) to the System Module. -
Page 20: Step 5. Install The Driver
Step 5. Install the Driver Step 5. Install the Driver The M9022A, M9023A, M9024A, and M9025A System Modules require a driver installed on the host PC. These System Modules work with Windows 7 SP1 32/64 bit, Widows Embedded System (WES) 7 32/64, Windows 8.1 Update1 32/64 bit, and Win 10 32/64 bit. -
Page 21: Using Different Pxie Chassis
Using Different PXIe Chassis Using Different PXIe Chassis To use the M9022A, M9023A, M9024A, or M9025A system modules with the M9018B chassis, use the chassis PCIe Switch Fabric Configurator to set the chassis switch fabric to 2x8. The link configuration for the Gen 3-capable M9010A, M9019A, and M9046A chassis is fixed, so there is no need to configure the chassis switch fabric when using the M9022A, M9023A, M9024A, or M9025A system modules. - Page 22 Using Different PXIe Chassis Some non-Keysight PXIe chassis manufacturers install small chassis stops just to the left of the slot 1 guide rails (both top and bottom). Refer to the photo below. These must be removed prior to installing the M9024A System Module. They snap in and are easily pulled out.
- Page 23 Power up the PXIe chassis. Verify that the chassis fans are operating and free of obstructions that may restrict air flow. Power up the Host PC. Keysight PXIe System Modules Installation Guide...
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Page 24: M9022A, M9023A, M9024A System Module Installation
Understanding Features Controlled by Switch Settings Mode Settings The Mode settings, Host and Target, do not apply to the M9022A because it has only one PCIe port on the front panel (always in Target Mode). The M9023A and M9024A are Dual Port System Modules. -
Page 25: Transfer Rate Settings
As a workaround or diagnostics debug step, you can throw the switches on the M9022A, M9023A, and M9024A modules to lower the maximum speed to Gen 1. This lower speed may allow the device to function reliably. -
Page 26: Module Switch Settings Summary
M9022A, M9023A, M9024A System Module Installation Module Switch Settings Summary Default Host mode, Gen 3 High Target mode, Gen 3 High Figure 7 Switch Settings Setting Switches for Host/Target Mode Function SW1 Switches Notes Host Mode (default) High Cable port 1 is PCIe x8 input (target mode), Cable port... -
Page 27: M9022A, M9023A, M9024A Front Panel Leds Summary
(link 3) Host or Target mode Figure 8 M9022A, M9023A, M9024A Front Panel LEDs The lower port “Status of module” definition depends on the mode of the lower port. If the lower port in mode is in the default mode “Host”, then this LED is shown the status of the lower port. If the lower port is “target,”... - Page 28 There are also a series of five LEDs across the top of the PC board and six LED across the bottom of the PC board indicating power and configuration. Figure 9 M9022A, M9023A, M9024A PC Board LEDs Indicates PXI power is okay 0.9 VDC power is okay...
- Page 29 M9022A, M9023A, M9024A System Module Installation On the backside of the M9024A module are two LEDs: Figure 10 Back of M9024A module showing two LEDs Indicates Configuration is okay for GPB controller 1.0 VDC power is okay Keysight PXIe System Modules Installation Guide...
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Page 30: M9024A I/O Interfaces
The IO ports are an extension of the Windows PC and should be observable in Windows Device Manager. Keysight’s M9024A System Module provides four USB 2.0 Type A ports and two USB 3.0 Type A ports on the faceplate. All USB ports are compatible with high-speed, full-speed and low-speed USB devices. -
Page 31: Ethernet
M9022A, M9023A, M9024A System Module Installation Ethernet The M9024A has two RJ-45 connectors with link speed/activity LEDs on the faceplate. Active: Speed and Link: Flashes Amber when 10Mbps: off accessing IO 100Mbps: Green 1000Mbps: Amber RJ-45 connector Activity LED No Link... - Page 32 Embedded Controller’s GPIB port. The M9024A GPIB port is not compatible with the M9036A GPIB cable, part number M9036-31301. Please install the most recent version of Keysight IO Libraries Suite to use the GPIB. The following table provides the pin-out of the front panel D-sub 25-pin GPIB connector.
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Page 33: M9025A System Module Installation
Blue Chassis ON without Thunderbolt connections Green Chassis successful Link with Thunderbolt connections Status of module Thunderbolt Screw 1 Thunderbolt Port 1 Thunderbolt Screw 2 Thunderbolt Port 2 Figure 11 M9025A Front Panel LEDs Keysight PXIe System Modules Installation Guide... -
Page 34: M9025A I/O Interfaces
Thunderbolt connection is also known as USB-PD. The USB 3.1 power delivery also supports the following power features: - 5V @ 3A - 9V @ 3A - 12V @ 3A - 15V @ 2.5A Keysight PXIe System Modules Installation Guide... -
Page 35: Connecting A Pc To A Pxie Or Axie Chassis
The simplest system consists of an external PC with a PCIe Host Adapter card (such as the Keysight M9048B) connected to a PXIe or AXIe chassis. A PXIe chassis requires a System Module. An AXIe chassis does not require a system module, because a cable port is included in the ESM half height module. -
Page 36: External Pc To A Single Chassis Configuration (Thunderbolt System)
PXIe chassis to PC or laptop.The second Thunderbolt 3 port in M9025A can be daisy-chained to other Thunderbolt-3 products, for example monitors or SSD drives. Figure 14 Basic external PC system configuration with Thunderbolt 3 connectivity Keysight PXIe System Modules Installation Guide... -
Page 37: External Pc To Two Chassis Configuration
Another simple system consists of an external PC with a PCIe Host Adapter card (such as the Keysight M9049A) connected to two PXIe or AXIe chassis. A PXIe chassis requires a System Module such as the Keysight M9022A. An AXIe chassis does not require a system module interface, because a cable port is included in the ESM half height module. -
Page 38: External Pc To Two Chassis Configuration (Thunderbolt System)
For external PC or laptop with Thunderbolt 3, two PXIe chassis can be connected in a daisy-chain manner as shown in Figure Figure 16 Simple two chassis configuration with Thunderbolt 3 connectivity The Thunderbolt cable cannot be more than 30M in length to avoid any EMI interference. Keysight PXIe System Modules Installation Guide... -
Page 39: External Pc, X16 Connection To Single Pxie Chassis Configuration
Make certain the top connector on the M9049A module connects to the top connector on the M9023A module and the bottom connectors connect together. Figure 17 x16 Connection to the PXIe chassis Keysight PXIe System Modules Installation Guide... -
Page 40: M9037A Embedded Controller To Second Chassis
Connecting a PC to a PXIe or AXIe Chassis M9037A Embedded Controller to Second Chassis Figure 18 M9037A Embedded Controller to a second PXIe chassis Keysight PXIe System Modules Installation Guide... -
Page 41: M9038A Embedded Controller To Second Chassis
Connecting a PC to a PXIe or AXIe Chassis M9038A Embedded Controller to Second Chassis Figure 19 M9038A Embedded Controller to a second PXIe chassis Keysight PXIe System Modules Installation Guide... -
Page 42: M9037A Embedded Controller To Cascade Of Pxie Chassis
Connecting a PC to a PXIe or AXIe Chassis M9037A Embedded Controller to Cascade of PXIe Chassis Figure 20 Cascade or “Daisy Chain” of PXIe Chassis Keysight PXIe System Modules Installation Guide... -
Page 43: Remote Chassis Power On And Pcie Wake
Chassis Power On Generated by the Host PC When the chassis receives the Chassis Power On (CPWRON) signal, its behavior is determined by the CPWRON switch setting on the System Module (M9022A, M9023A, or M9024A) installed in the chassis. If the switch is set to Enable, the chassis powers on when the signal is received. -
Page 44: Module Characteristics
PCIe Host Adapter: Dual Port (16), Gen 3 Y1202A PCIe cable: x8, 2.0M Y1203A PCIe cable: x8, 0.5M, used for chassis-to-chassis in multiple chassis systems Y1205A Thunderbolt 3 USB Type-C Cable with Bracket Assembly Keysight PXIe System Modules Installation Guide... -
Page 45: Troubleshooting And Service
M9024A, and M9025A modules. Refer to “Step 5. Install the Driver” on page 20 for driver installation information. The most current version of Keysight IO Libraries is required prior to installing and running any other software. The latest version can be downloaded from: www.keysight.com/find/iosuite. -
Page 46: Troubleshooting With M9025A
M9019A TW58240970-TW60373216 1C58240151-1C60370524 If M9025A is used in these non-supported Keysight or 3rd party PXIe chassis, the system will not enumerate at all and may show error similar to below picture in Device Manager. Figure 22 Device Manager View with Non-Supported PXIe Chassis... -
Page 47: Code 10 Errors When Used With M9025A
Code 10 Errors when used with M9025A If you run into code 10 errors under Device Manager for PCI Express to PCI/PCI-X Bridge when used with M9025A in supported Keysight PXIe chassis, refer to service note M9018B-03 or M9019A-03 for resolution detail. At https://support.keysight.com/, go to Support >... - Page 48 This information is subject to change without notice © Keysight Technologies 2015-2022 Seventh Edition, November 2022 Printed in Malaysia *M9022-90001* M9022-90001 www.keysight.com...
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