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Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Corporation (referred to as "the warrantor") will, for the length of the period in-
dicated on the chart below, which starts with the date of original purchase ("warranty period"), at its
option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refur-
bished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or
refund will be made by the warrantor.
Product or Part Name
Platinum Vacuum Cleaner
Platinum Plus Vacuum Cleaner
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty
period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United States. This warranty is
extended only to the original purchaser of a new product which was not sold "as is".
Carry-In or Mail in Service:
To find a service center please visit: http://www.panasonic.com/support
When shipping the unit, carefully pack and send it in the original (or supplied) carton. Include a letter
detailing the complaint along with the bill of sales and provide a daytime phone number where you
can be reached. A valid registered receipt is required under the Limited Warranty.
When shipping Lithium Ion batteries please visit our web site at www.panasonic.com/BatteryHandling
as Panasonic is committed to providing the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER piezas de vidrio, piezas de plástico, probadores de temperatura (si están incluidos) y
desgaste normal y o daños cosméticos. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modification, or commercial
use (such as hotel, office, restaurant, or other business), rental use of the product, service by
anyone other than a Factory Service Center or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY
COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RE-
SULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss
of or damage to media or images, data or other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
Limited Warranty (Only For U.S.A.)
Panasonic Products Limited Warranty
Parts
Labor
2 years
2 years
2 years
2 years
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Motor
2 years
5 years
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