1. Manuals
  2. Brands
  3. Multitech Manuals
  4. Controller
  5. MR4800E
  6. Owner's manual

Multitech MR4800E Owner's Manual

Rack controller
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
MultiModemManager
MR4800E Rack Controller
Owner's Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MR4800E and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Multitech MR4800E

Summary of Contents for Multitech MR4800E

  • Page 1 MultiModemManager MR4800E Rack Controller Owner’s Manual...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Hardware Installation Procedure ... 11 Ethernet Cabling ... 11 Serial Cabling ... 11 Quick Starts ... 12 2.6.1 MR4800E Quick Start ... 12 2.6.2 Supervisor Console Quick Start ... 12 Supervisor Console Configuration ... 13 Chapter 3 - Hardware Operation Introduction ...
  • Page 4 Chapter 6 - Service, Warranty, & Tech Support Service ... 60 Limited Warranty ... 60 The Multi-Tech BBS ... 61 On-Line Upgrade via Flash PEROM and FLASHPRO Software ... 62 Index...

  • Page 5: Chapter 1 - Introduction & Description

    MultiModemManager Chapter 1 - Introduction & Description...

  • Page 6: Introduction

    Ethernet network and a 9-pin serial connection for PPP attachment to a remote TCP/IP network. The front panel provides 16 two-color LEDs for MR4800E card status and 4 Ethernet status LEDs. The MR4800E Rack Controller Module front panel is shown below.

  • Page 7: Specifications

    1.4 Specifications The MR4800E is designed to meet the following specifications: • contains one Motorola MC68360 25 MHz microprocessor • provides 8 MB of RAM for volatile storage • provides 2 MB of flash RAM: 1 MB for program space and 1 MB for nonvolatile file system space •...
  • Page 8 MR4800E Owner’s Manual...

  • Page 9: Chapter 2 - Hardware Installation & Quick Starts

    MultiModemManager Chapter 2 - Hardware Installation & Quick Starts...

  • Page 10: Introduction

    MultiModemManager is turned off or disconnected from power. The battery can maintain the setup information for approximately 10 years with no external power, and longer when the MR4800E is turned on and operating normally. This battery is soldered onto the circuit board and cannot be replaced by the user.

  • Page 11: Hardware Installation Procedure

    MR4800E to an Ethernet network running TCP/IP. This connector must be connected to the TCP/IP network that the management console (running the MultiModemManager software or optionally, a third-party SNMP manager) is to be run on in order for the MR4800E to be configured. 2.5 Serial Cabling If you wish to connect the CC4800 rack to the TCP/IP network using a serial link (i.e., via PPP or...

  • Page 12: Quick Starts

    You will be prompted to change the supervisor user id and password. 11 . Reset the MR4800E by pressing the reset button on the front with a paper clip or power the rack off and on. Note: Do not hit a key to start manually. Allow the MR4800E to start automatically.

  • Page 13: Supervisor Console Configuration

    Set up configuration files using the Configuration Manager (part of the MultiModemManager software). FTP the database file(s), *.DB, and configuration files, (*.cfg), to the MR4800E. Create modem groups (with the MultiModemManager software) for the IP depending on how you want to use the modems.
  • Page 14 MR4800E Owner’s Manual...

  • Page 15: Chapter 3 - Hardware Operation

    MultiModemManager Chapter 3 - Hardware Operation...

  • Page 16: Introduction

    HH is the hour, and YY is the last two digits of the year. When the drive fills up, the oldest .HR file is deleted. The number of events your MR4800E will hold depends on the number of calls you receive in a day.

  • Page 17: Snmp Interface

    To receive traps from the MR4800E, the SNMP manager should login using the entry in the system table. In that entry, do a set of "login PUBLIC". When you are done monitoring the MR4800E, do a set of the same variable with "logout". This will stop traps being sent to your station.

  • Page 18: Telnet Interface

    Telnet is an Internet standard protocol that allows the remote login between two systems connected to a TCP/IP network (such as the Internet). The MR4800E can be managed remotely by using Telnet. Telnet will give the user access to all management functions through the command line interface.

  • Page 19: Ftp Interface

    3.9 PPP Interface PPP (Point-to-Point Protocol) is an Internet standard protocol that allows TCP/IP connections over a serial data link. The 9-pin serial connector on the front of the MR4800E is for a PPP connection to the MR4800E. Chapter 3 - Hardware Operation...
  • Page 20 MR4800E Owner’s Manual...

  • Page 21: Chapter 4 - Commands

    MultiModemManager Chapter 4 - Commands...

  • Page 22: Parameter Descriptions

    MR4800E Owner’s Manual 4.1 Parameter Descriptions Here is a description of the parameters used in the command descriptions that follow. Pathname Description: A DOS style pathname. A partial path assumes the current directory. Example: a:\mmm\mr4800.ini, shows a full pathname Example: mr4800.ini, shows a partial pathname...

  • Page 23: Commands Listed By Function

    4.2 Commands Listed by Function In this section, the commands are listed alphabetically by function. The functions are: Display, Environment, File, Modem Control, and Security. See Section 4.4 (Command Reference) for expanded descriptions of the commands. Display Command Name Parameters getcalls Device getfaults...

  • Page 24: Modem Control

    Change to the specified directory Copy a file from Pathname1 to Pathname2 Delete a file Display the contents of a directory Download a file from the MR4800E controller Display the contents of a directory Make directory Remove directory Rename a file...
  • Page 25 Will prompt you for old, new, and new user id Tells you what user is currently logged in Description Reboot MR4800E Display command history buffer Display information about most recent changes to firmware Chapter 4 - Commands...

  • Page 26: Commands Listed By Security Level

    MR4800E Owner’s Manual 4.3 Commands Listed by Security Level In this section, the commands are listed by security level. The security levels are: Guest, Operator, and Supervisor. See Section 4.4 (Command Reference) for expanded descriptions of the commands. Guest Command Name...
  • Page 27 Prompts you for current time Description Reboot MR4800E Delete a file Download a file from the MR4800E controller Displays the Read community settings Displays the Write community settings Make directory Remove directory Rename a file...

  • Page 28: Command Reference

    MR4800E Owner’s Manual 4.4 Command Reference This section has all the commands listed alphabetically with an expanded explanation. See Section 4.1 for a description of the parameters. Parameters: None Description: Displays an alphabetical list of the available commands. Security: Guest Parameters: None Description: Repeats the last command that has been saved in the history buffer.
  • Page 29 Parameters: None Description: Re-boots the system by performing a reset of the MR4800E controller card. A prompt is displayed confirming your desire to re-boot the system. If you wish to re-boot the system, enter ‘y’. Any other key will halt the re-boot operation.
  • Page 30 MR4800E Owner’s Manual cd, chdir Parameters: Pathname Description: Change to the specified directory. The cd command sets the current working directory to Pathname . Security: Guest Example: cfg, configure Parameters: Device Description: Configure the specified device with the configuration file associated (via SNMP) with that device.
  • Page 31 Security: Operator Example: d, date Parameters: None Description: Prompts you for current date. The date command allows you to set the date for the MR4800E. Security: Operator Example: [0] A:\MMM # d The current date is: 5/15/1996 Enter the new date: mm/dd/yyyy 10/29/96...
  • Page 32 MR4800E Owner’s Manual dir, ls Parameters: Pathname Description: Display the contents of a directory. The dir command will list the files of the directory indicated by pathname, file size, and bytes left on the drive. Note:The output of the ls command is more similar to the DOS DIR command than the UNIX ls command.
  • Page 33 Parameters: Pathname Description: Download a file from the MR4800E. The download command will allow you to move files off of the MR4800E to another location. The files are output as the hexadecimal values surrounded by square brackets. Note: Files will normally be transferred off of the system using FTP.
  • Page 34 MR4800E Owner’s Manual getcalls Parameters: Device Description: Displays call traffic for Device . If there is no parameter, call traffic is listed for every installed modem. Security: Supervisor Example: [0] A:\ # [1] A:\ # getcalls Modem DateTime Connect Info.
  • Page 35 Chapter 4 - Commands getfaults Parameters: Device. If there is no parameter, then system faults are listed. Description: Displays faults for Device . If there is no parameter, faults are listed for every installed modem. Security: Operator Example:...
  • Page 36 Security: Operator Example: getgateway Parameters: None Description: Displays the configured gateway address. The getgateway command displays the default gateway IP address (if one is set) for the MR4800E. Security: Guest Example: getip Parameters: None Description: Displays the configured IP address. The getip command displays the IP address of the MR4800E.
  • Page 37 Chapter 4 - Commands getmodems Parameters: Device Description: Displays the current status for the modems indicated by Device . If there is no parameter, current status is listed for every installed modem. Security: Operator Example:...
  • Page 38 Description: Displays the Read community settings. Security: Supervisor Example: getsendtrap Parameters: None Description: Displays whether traps are being sent from the MR4800E or not. See setsendtrap . Security: Guest Example: getsubnet Parameters: None Description: Displays the configured subnet mask. The getsubnet command displays the subnet mask for the MR4800E.
  • Page 39 Parameters: None Description: Display the configured trap address. The gettrap command displays the default trap IP address (if one is set) for the MR4800E. This is the address to which the MR4800E generated traps (i.e. fault/status traps) are sent. Security: Guest...
  • Page 40 Parameters: Device Description: Set the specified device In Service. The oc command will clear the Out Of Service flag in the MR4800E for the modem(s) indicated by Device . Security: Operator Limitations: There is no effect if the Out Of Service flag is not set for the modem(s).
  • Page 41 Chapter 4 - Commands online Parameters: Device Description: Goes on-line with a device to check configuration information and firmware version information. This is not meant to be a fully functional terminal. But is available to set and check configuration information. Security: Operator Example: <esc>?
  • Page 42 Parameters: Device Description: Set the specified device Out of Service. The os command will set the Out Of Service flag in the MR4800E for the modem(s) indicated by Device . Security: Operator Limitations: If the modem(s) are connected, they will remain off hook when the call is completed.

  • Page 43: Ren, Rename

    rd, remdir Parameters: Pathname Description: Remove directory. The rd command will delete the directory indicated by the pathname. Security: Supervisor Limitations: The directory must be empty before rd will successfully delete it. You are not given the option of deleting a directory and it’s subdirectories. Example: ren, rename Parameters: Pathname Pathname...
  • Page 44 Parameters: None Description: Change the environment values for the MR4800E. The se command allows you to check or change the environment values for the MR4800E. The IP Address, default Trap IP, Gateway IP, Subnet Mask, and community strings may be changed.
  • Page 45 Chapter 4 - Commands security Parameters: None Description: Allows the modification of a subordinate security levels username and password. The security command allows you to change the user id and password for any security levels lower than yours. Security: Supervisor Example:...
  • Page 46 MR4800E Owner’s Manual setconfig Parameters: Pathname & Device Description: Associates a configuration file with a particular device. Security: Operator Example:...
  • Page 47 Security: Supervisor Example: setip Parameters: IP Address Description: Configure the IP address. The setip command allows you to change the IP address of the MR4800E to the IP Address parameter. See se. Security: Supervisor Example: setreadcommunity Parameters: None Description: Change the Read community settings.
  • Page 48 MR4800E Owner’s Manual setsendtrap Parameters: on, off Description: Configure the MR4800E controller card to send traps or not. This command can be used to disable the sending of traps from a controller card to a SNMP manager or MultiModemManager console.
  • Page 49 Description: Change the Write community settings. Security: Supervisor Example: t, time Parameters: None Description: Prompts you for current time. The time command allows you to change the MR4800E time. Security: Operator Limitations: The time is not corrected for daylight savings time. Example: type See cat.
  • Page 50 Parameters: Pathname Description: Upload a file to the MR4800E. The upload command allows you to move a file onto the MR4800E. Binary files can be uploaded by first converting them to ASCII on the host system. The format for the data is one or more lines of hexadecimal data up to 80 characters in length, where each hexadecimal value is surrounded by a left and right square bracket (e.g., [2b][3c]...[1c]).

  • Page 51: User Id

    Security: Guest Example: ver, version Parameters: None Description: Display the current version of the MR4800E. Security: Guest Example: whoami Parameters: None Description: Tells you what user is currently logged in. The whoami command displays the user logged on, and his/her security level.

  • Page 52: Error Messages

    MR4800E Owner’s Manual 4.5 Error Messages When you receive an error message when executing a command be sure to check the command spelling. Do you have access rights to the command? Do you have the correct number of parameters in the correct format?
  • Page 53 ERROR: Password not changed Possible Cause: The old password does not match the stored password; the new password is invalid; or the new password and the repeated new password do not match. ERROR: Unknown error Possible Cause: While attempting to parse a command line an error of unknown origin occurred. ERROR: Bad or missing configuration file Possible Cause: The specified configuration file is not present on the system.
  • Page 54 MR4800E Owner’s Manual...

  • Page 55: Chapter 5 - Troubleshooting

    MultiModemManager Chapter 5 - Troubleshooting...

  • Page 56: Introduction

    5.3 Front Panel Indicators There are 16 two-color LEDs on the front panel of the MR4800E. The LEDs indicate the state of the installed modem cards in each of the CC4800 rack's 16 slots. On power up the lights go through a defined sequence of events before they act as status indicators for the modem cards.

  • Page 57: Ethernet Status Leds

    Connect the COM Port associated with the data comm package to the RS-232 port on the back of the CC4800 rack. Reset the MR4800E by pressing the reset button on the front with a paper clip or power the CC4800 rack off and on.
  • Page 58 MR4800E Owner’s Manual...

  • Page 59: Chapter 6 - Service, Warranty, & Tech Support

    MultiModemManager Chapter 6 - Service, Warranty, & Tech Support...

  • Page 60: Service

    Fax: +(612) 785-9874 6.2 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if date of purchase is not provided, two years from date of shipment.

  • Page 61: The Multi-Tech Bbs

    6.3 The Multi-Tech BBS For customers who do not have Internet access, Multi-Tech maintains a bulletin board system (BBS) that mirrors its FTP site. Information available from the BBS includes new product information, product upgrade files, and problem-solving tips. The phone number for the Multi-Tech BBS is (800) 392-2432 (USA and Canada) or (612) 785-3702 (international and local).

  • Page 62: On-Line Upgrade Via Flash Perom And Flashpro Software

    6.4 On-Line Upgrade via Flash PEROM and FLASHPRO Software The MR4800E Rack Controller has a Flash PEROM (Programmable and Erasable Read Only Memory) chip which contains firmware code. At various times, Multi-Tech will add enhancements and/or fixes to the firmware. The Flash technology used allows these firmware upgrades to be loaded directly into the PEROM via the MR4800E Controller’s back configuration port connection.
  • Page 63 Symbols !! ... 28 !a ... 29 10Base-T connector ... 7 9 pin connector ... 11 9-pin serial connector ... 19 BBS ... 61 Cabling, Ethernet... 11 Cabling, Serial ... 11 cat ... 29 CC4800 ... 11, 12 cd ... 30 cfg ...
  • Page 64 MR4800E Owner’s Manual oc ... 40 oosclear ... 40 oosclr ... 40 oosset ... 42 Operator ... 26 operator ... 16 os ... 42 Parameter Descriptions ... 22 passwd ... 42 password ... 12, 42 passwords, default ... 16 Pathname ... 22 Power ...

Table of Contents