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Quick Start Guide
Troubleshooting
Problem
LED does not light up
Gateway does not
recognize the sensor
during discovery
Events are not triggered
Sensor continually sends
an event
FAQ
How far away can the sensor be placed from my Gateway?
Typically 60-80 feet (18 - 24 meters).
Can I place the sensor in a different room than my Gateway?
Yes, the sensor and gateway use radio frequencies to communicate with each other. These frequencies can go
through objects like walls, ceilings and floors.
How long will the battery last?
The battery is expected to last up to 12 months. This depends on actual use and how often the sensor is
triggered. The Motorola Water Sensor includes a battery saving feature that causes the sensor to hibernate
when there is no activity and wakes-up when the sensor is triggered. Do not use rechargeable batteries.
How many sensors can I register with my Gateway?
The Gateway supports up to 8 sensors.
The light on the sensor is not on?
This indicates that the sensor has gone into hibernation mode. It wakes up when the sensor is triggered.
Features and Specifications
•
Attaches to any flat non-metal surface
•
Operates on 2-AAA Alkaline batteries
•
LED indicator when sensor is triggered
•
Frequency Range 418 MHz
•
Typical Range Outdoors: 250 feet (76 m), typical range indoors: 60 feet (18 m)
•
Sensor size: 1 5/8"W x 3 3/8"H x ½" D (4.1 cm W x 8.5 cm H x 1.2 cm D) (not including probe)
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•
Ensure the batteries are properly inserted with the correct polarity.
•
Ensure you are using fully charged AAA batteries.
•
Ensure sensor is powered.
•
Position the sensor in closer proximity to your Gateway and try again.
•
Ensure there are no other wireless devices interfering with the sensor.
The sensor transmits on the 418 MHz frequency.
•
Is the sensor registered with your Gateway?
•
Ensure that you have the proper settings configured for the sensor. The
sensor can be configured so that it can send an event when the water
level moves to or from your preferred range.
•
Ensure that you have the proper settings configured for the sensor. For
example, you have armed the sensor.
•
The sensor can be configured so that it can send an event when the
water level moves to or from your preferred range.
Solution
Water Sensor
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