Table of Contents
Advertisement
consumer affairs
How to Obtain Warranty Service
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30
am – 5:00 pm Central Standard Time, Monday through Friday. To assist us in
serving you, please have the model number and date of purchase available when
calling.
for Warranty Service return to:
BRK Brands, Inc.,
23610 So. Banning Blvd.
Carson, CA 90745
Ordering Replacement Keys
If a key becomes misplaced or you would like additional keys, you may conveniently
purchase them from our Consumer Affairs Department. You must supply the following
information to assure accurate processing:
• Name / Address / Telephone
• Safe Model Number / Serial Number
• Key Number (located on the key and on the Key lock)
• Number of keys requested
• E-mail address if available
Checks or Money Orders are required for orders received by mail and should be made
payable to First Alert. Contact our Consumer Affairs Department for costing information
prior to ordering.
Mail to: First Alert
Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
6
Advertisement
Table of Contents
