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Ordering Replacement Entry Keys
PLEASE CALL US AT 1-800-323-9005 TO
ESTABLISH A WARRANTY RETURN SET-UP
Please return item(s) with Customer Reference number
marked on the outside of the box
to the address listed below:
First Alert, Inc.
Attn: Warranty Safe Returns
1301 Joe Battle
El Paso, TX 79936
ORDERING REPLACEMENT ENTRY KEYS
If you lose the safe keys or would like additional keys, you can purchase them
from First Alert, Inc. You must supply the following information to assure
accurate processing:
Name / Address / Telephone Number
1
Safe Model Number / Serial Number
2
Key Number (located on the key and on the Key lock)
3
Indicate number of keys requested
4
Method for how you would like to receive keys
5
Please send all the information via fax at 630-851-7995 or mail
First Alert, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.
Checks or money orders are required for orders received by mail and should be
made payable to First Alert. Contact Consumer Affairs for costing information
prior to ordering.
First Alert, Inc.
Attn: Consumer Affairs
3901 Liberty Street Road
Aurora, IL 60504-8122
7
Mail To:
LIMITED WARRANTY
LIFETIME AFTER FIRE REPLACEMENT GUARANTEE
If your First Alert® Fire Safe is ever damaged by a fire, BRK will replace it with a comparable
model at no charge to the consumer. Freight on the replacement unit is not included in the
guarantee and must be paid by the consumer. For claims, submit your name and address, a
photo of the damaged safe along with its Model Number, and a copy of the Fire Department
report to BRK Consumer Affairs as proof of loss. Once the information is received, Consumer
Affairs will contact you with further instructions.
LIMITED WARRANTY
BRK Brands, Inc., ("BRK") warrants that for a period of five (5) years from the date of
purchase, this product will be free from defects in material and workmanship. BRK, at its
sole option, will repair or replace this product or any component of the product found to
be defective during the warranty period. Replacement or repair will be made with a new or
remanufactured product or component. If the product is no longer available, replacement
may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is only valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. You must keep the original sales receipt. Proof of purchase
is required to obtain warranty performance. BRK dealers, service centers, or retail stores
selling this product do not have the right to alter, modify or in any way change the terms and
conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does not cover
normal wear and tear of parts or damage resulting from any of the following: negligent use
or misuse of the product, use contrary to the operating instructions, disassembly, repair or
alteration by anyone other than BRK or an authorized service center, improper installation, or
exposure to extremes of heat or humidity. Further, the warranty does not cover Acts of God,
including natural disasters.
BRK shall not be liable for any incidental or consequential damages caused by the breach
of any express or implied warranty. BRK is also not responsible for: costs associated with
removing or installing the product; damage or loss of the contents of the product; nor for the
unauthorized removal of the contents; or damages incurred during shipment.
Except to the extent prohibited by applicable law, any implied warranty of merchantability
or fitness for a particular purpose is limited in duration to the duration of the above Warranty
Period. Some states, provinces or jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages or limitations on how long an implied warranty lasts,
so the above limitations or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state to state, or province to
province, or jurisdiction to jurisdiction.
If you have any questions that cannot be answered by reading this manual, please call
Consumer Affairs at 1-800-323-9005.
© 2016 BRK Brands, Inc. All rights reserved. Distributed by BRK Brands, Inc.
First Alert® is registered trademark of The First Alert Trust.
3901 Liberty Street Road, Aurora, IL 60504-8122
For more information and updates, please visit www.firstalert.com
Limited Warranty
8
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