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Vivo STAND-V102G2D User Manual
Vivo STAND-V102G2D User Manual

Vivo STAND-V102G2D User Manual

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Docking Station User Guide
SKU: STAND-V102G2D Docking Station
Scan the QR code with your mobile device or follow the link
for helpful videos and specifications related to this product.
https://vivo-us.com/products/stand-v102G2D
GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST
help@vivo-us.com
www.vivo-us.com
309-278-5303
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Summary of Contents for Vivo STAND-V102G2D

  • Page 1 Docking Station User Guide SKU: STAND-V102G2D Docking Station Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product. https://vivo-us.com/products/stand-v102G2D GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST help@vivo-us.com www.vivo-us.com...
  • Page 2: System Requirements

    WARNING! If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual.
  • Page 3 Quick Start Guide Normal Use Setup Plug one end of USB-C Cable (K) into the USB-C Host Connection Port (Port 4) on the docking station. Plug the other end into your laptop’s Host USB-C port. Power delivery is not available with this setup. Charge your laptop normally while using this configuration.
  • Page 4: General Information

    General Information DisplayPort MST(Multi-Stream Transport) The combined data requirements of all the displays cannot exceed the limits of the single DisplayPort port that the video source originates from, nor exceed the capabilities of your graphics cards. MST Video Output Table Display Type DP 1.2 Host DP 1.4 Host...
  • Page 5: Troubleshooting

    Troubleshooting Q: Do I need to install software/drivers? A: The docking station is plug-and-play out of the box. This device does not need any driver or software installs to make it work properly. Q: Why am I using a 100W PD charger but only getting 80W charging? A: The media hub needs 20W for all the port functions to operate simultaneously (100-20W=80W).
  • Page 6 Troubleshooting - Cont’d Q: Does Windows®/Mac OS® support 4K resolution? A: Yes. When connected to a computer with DP 1.2, the maximum HMDI resolution will be 4K@30Hz; When connected to a computer with DP 1.4, the maximum HDMI resolution is 4K@60Hz. Refer to the “MST Video Output Table”...
  • Page 7 [ THIS PAGE INTENTIONALLY LEFT BLANK ]...
  • Page 8 AVG. RESPONSE TIME help@vivo-us.com (within office hrs) - 23% within < 15m - 38% within < 30m - 61% within < 1hr - 83% within < 2hr - 92% within < 3hr FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com...