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under normal consumer usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and
Software purchased by consumers in the United States or Canada, which are accompanied by this
written warranty:
Products and Accessories
Products Covered
Products and Accessories as
defined above, unless otherwise
provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Consumer and Professional Two-
Way Radio Accessories.
Products and Accessories that
are Repaired or Replaced.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity
and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use
of Non-Motorola branded or certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other
than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are
excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
Products Covered
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Exclusions
Software Embodied in Physical Media. No warranty is made that the software will meet your
requirements or will work in combination with any hardware or software applications provided by
third parties, that the operation of the software products will be uninterrupted or error free, or that
all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media
(e.g. software that is downloaded from the internet), is provided "as is" and without warranty.
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or
parts. No data, software or applications added to your Product, Accessory or Software, including
Length of Coverage
One (1) year from the date of purchase by the first
consumer purchaser of the product unless otherwise
provided for below.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of the
product.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of the
product.
Ninety (90) days from the date of purchase by the
first consumer purchaser of the product.
The balance of the original warranty or for
ninety (90) days from the date returned to the
consumer, whichever is longer.
Length of Coverage
Ninety (90) days from the date of
purchase.
but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other Information
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Canada
All Products
1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone number designated above for the
product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of
your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND
AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT,
ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY
LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of
the Motorola software. Motorola software may only be copied into, used in, and redistributed
with, the Products associated with such Motorola software. No other use, including without
limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for
Motorola, is permitted.
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has "Rated for Hearing Aids" printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also vary in the amount of interference
they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist
hearing device users in finding phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user' s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able
to use a rated phone successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated phones. T4 is the better/
higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
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