Motorola r370 Getting Started
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Motorola r370 Getting Started

Motorola r370 Getting Started

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r370/r470
Handheld Portable
r 370/ r 470
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GETTING STARTED

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Summary of Contents for Motorola r370

  • Page 1 Handheld Portable r 370/ r 470 GETTING STARTED...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION Your r370/r470 Handheld Portable ... 1 Feature Locator ... 2 Battery ... 4 Charging Your Battery ... 4 Attaching Your Battery ... 4 Detaching Your Battery ... 4 Installing Your Antenna ... 4 Display Icons ... 5 Powering On ...
  • Page 3 Table of Contents PHONE Making a Phone Call ... 15 Direct Dial Method ... 15 Scroll Method... 15 Speed Dial Method ... 16 Alpha Method ... 16 Automatic Redial ... 16 Last Number Redial ... 16 Receiving a Phone Call ... 16 Call Forwarding ...
  • Page 4 SAFETY AND GENERAL INFORMATION Safety and General Information ... 49 Cleaning Instructions ... 53 For Further Information ... 53 , Motorola, iDEN, and Call Alert are all trademarks of Motorola, Inc. Message Mail is a service mark of Motorola, Inc. r370/r470 GETTING STARTED...

  • Page 5: Your R370/R470 Handheld Portable

    Introduction YOUR r 370/ r 470 HANDHELD PORTABLE Your r370/r470 handheld portable has features to keep you in contact with anyone at anytime. Its features make it the most versatile communication device on the market today. The main features are:...

  • Page 6: Feature Locator

    Introduction FEATURE LOCATOR 16a. (r370) Group/Private Speaker Key 16b. (r470) Orange Emergency Button 15. Volume Control Keys 14. Push-To-Talk (PTT) Button 13. MENU Key 12. LED 11. Power/END 10. Alphanumeric PQRS Keypad 9. Speaker r 370/ r 470 1. Antenna 2.
  • Page 7 15. Volume Control Keys - Lets you adjust volume levels. 16a. Group/Private Speaker Key - Lets you choose to hear audio through earpiece or speaker during Group and Private calls. 16b. Orange Emergency Key - Used for emergency group calls. r370/r470 GETTING STARTED...

  • Page 8: Battery

    Introduction BATTERY Charging Your Battery You should charge your portable battery for at least 16 hours before initial use. This allows your battery to achieve its maximum capacity and life. Place the battery in the charger as illustrated. You can also place the porta- ble in the charger with the battery attached.

  • Page 9: Display Icons

    Silent Ringer Indicates that the phone ringer volume is off. Call Forward Shows that incoming phone calls are being fowarded. Group/Private Speaker Indicates that the Group/Private Speaker is off and audio will be heard through the earpiece. r370/r470 GETTING STARTED...

  • Page 10: Powering On

    Introduction POWERING ON Press until a set of icons and squares appears on your display (for a description of the icons, see page 5). “Please Wait” is displayed while the unit is registering on the system. The LED indicator located next to the in-service states of your portable: Flashing red...Registering Solid red...No service...

  • Page 11: Group Call Mode

    A A A A r r r r e e e e a a a a M M M M a a a a i i i i l l l l r370 Private Call Mode P P P P r r r r v v v v t t t t R R R R e e e e a a a a d d d d y y y y...

  • Page 12: Menu

    MENU The menu options appear in pairs with the exception of “Wait” in Phone Mode. Group Mode Menu Options Area Mail Alert Prgm r370 Private Mode Menu Options Alert Mail Alpha Prgm r370 Phone Mode Menu Options Spd#...

  • Page 13: Group Call

    Group Call GROUP CALL (r370) A Group Call is an instant communication between you and others in a selected talkgroup. A talkgroup is a pre-defined set of individuals who share a common communication need. Talkgroups appear on your dis- play as names or numbers, e.g. Sales, Service, Electricians, Talkgrp10.

  • Page 14: Receiving A Group Call

    If the Group/Private Speaker is set off, a brief alert tone will notify you of activity within the talkgroup or Private Call. Incoming audio will be heard through the earpiece. Press (located on top of your unit) to turn the Group/Private Speaker on or off. r370/r470 GETTING STARTED...

  • Page 15: Private Call

    5. Press and hold the PTT (Push-To-Talk) button. r370/r470 GETTING STARTED P P P P r r r r v v v v t t t t R R R R e e e e a a a a d d d d y y y y...

  • Page 16: Receiving A Private Call

    NOTE: Until the Call Alert is cleared or returned or the Mode key pressed, you will be blocked from receiving any additional Phone, Group, or Private Calls. Pressing any key other than the Mode key will only silence the tones. r370/r470 GETTING STARTED...

  • Page 17: Private Call (Radio Id) List Programming

    Press the scroll keys to move to the next or previous letter. 5. When you have entered all the new radio IDs that you want, press under “Exit”. 6. Press under “Exit”. r370/r470 GETTING STARTED and then press “Ok”. under “Ok”. once under “Ok”. twice under “Ok”.
  • Page 18 GETTING STARTED...

  • Page 19: Making A Phone Call

    3. Press to hang up. r370/r470 GETTING STARTED P P P P h h h h o o o o n n n n e e e e R R R R e e e e a a a a d d d d y y y y...

  • Page 20: Speed Dial Method

    You will hear a ring tone when the call is successful. LAST NUMBER REDIAL If you want to redial the last number, simply press RECEIVING A PHONE CALL 1. Press when your portable rings to answer the phone call. SEND 2. Press to hang up. r370/r470 SEND GETTING STARTED...

  • Page 21: Call Forwarding

    “On”. 5. After the “Please Wait” message on your display, press under “Exit”. Notice that the Call Forward icon play when Call Forwarding is enabled. r370/r470 GETTING STARTED keys to until you see “Forwd” on the MENU P P P P h h h h o o o o n n n n e e e e R R R R e e e e a a a a d d d d y y y y...

  • Page 22: Conditional Call Forwarding

    “Yes” on the last line of your display to accept the call r370/r470 It does P P P P h h h h o o o o n n n n e e e e - - - - I I I I n n n n U U U U s s s s e e e e...

  • Page 23: Call Hold

    4. Press under “Exit”. r370/r470 GETTING STARTED C C C C a a a a l l l l l l l l 1 1 1 1 - - - - H H H H o o o o l l l l d d d d H H H H o o o o l l l l d d d d under “Edit”...

  • Page 24: Phone List Programming

    7. Press under “Store”. 8. When you have entered all the new numbers that you want, press under “Exit”. 9. Press under “Exit” to leave the programming menu. r370/r470 under “Ok”. once under “Ok”. twice under “Ok”. under “Store”. GETTING STARTED...

  • Page 25: Additional Phone Information

    You can enter any desired changes to the number or your Call Forward status. Press under “Exit”when finished. r370/r470 GETTING STARTED MENU F F F F o o o o r r r r w w w w a a a a r r r r d d d d O O O O f f f f f f f f...

  • Page 26: Microphone Muting/Unmuting

    This feature can save you money if you are monitoring the length of your phone calls. One-Minute Beep provides you a short tone ten seconds before every minute of air-time usage during phone calls. To activate One-Minute Beep, press and then press under “On”. r370/r470 GETTING STARTED...

  • Page 27: Messaging Services

    4. Press under “Read” to read the entire message. r370/r470 GETTING STARTED will appear N N N N e e e e w w w w M M M M a a a a i i i i l l l l...

  • Page 28: Saving/Erasing Mail

    Message Mail, press the key. SEND MESSAGE FULL If all 16 message registers are full, your portable will display the message “Mail Waiting, Memory Full”. No new Message Mail can be received until saved or unread messages are erased. r370/r470 GETTING STARTED...

  • Page 29: Voice Mail

    3. The display will show the number of New messages and the Total number of messages currently in your voice mailbox. on the display, indicates that at least one of the new messages is urgent. Press under “Dial” to retrieve your urgent voice mail messages. r370/r470 GETTING STARTED...
  • Page 30 GETTING STARTED...

  • Page 31: Programming

    Programming Menu Option (See Table 1). Table 1: Feature Own Phone Number Mail Notification Display Manual Lock r370/r470 GETTING STARTED then the Function Displays the telephone number of your portable. Set On to Enable you to see the New Mail message icon...
  • Page 32 Silent Group Mode Last Call Timer Automatic Display Timer Resettable Timer Total Call Timer One Minute Beep r370/r470 Function Set ON to automatically lock your portable each time it is powered off to prevent unauthorized use. Set ON to have your porta-...
  • Page 33 Programming Mode ID List Pro- gramming (r470) Status Message List Programming (r470) Ringer Volume Earpiece Volume Keypad Volume r370/r470 GETTING STARTED Function Add/Edit/Erase up to 100 frequently called phone numbers and associated name tags. Add/Edit/Erase up to 100 Private Call Radio ID’s and associated name tags.
  • Page 34 Speaker (r470) Change Passcode Note: Contact your service provider before performing the shaded programming menu features below: Feature Reset Master Clear r370/r470 Function Set volume of incoming Message Mail and Voice Mail tones using the volume control keys. Temporarily adjusts...
  • Page 35 Master Reset Change Service Key NAM Selection Preferred Network Set Baud Rate (r470) Data Ringer Vol- ume (r470) r370/r470 GETTING STARTED Resets the portable’s identification number and service key. Change the Ki fraud prevention service key. Select alternate Numeric Assignment Module (NAM).
  • Page 36 GETTING STARTED...

  • Page 37: Advanced Features (R470)

    S S S S O O O O f f f f f f f f S S S S t t t t s s s s Primary Talkgroup Not Aliased r370/r470 GETTING STARTED to enter Mode G G G G r r r r o o o o u u u u p p p p R R R R e e e e a a a a d d d d y y y y...

  • Page 38: Initiating A Group Call

    G G G G r r r r o o o o u u u u p p p p R R R R e e e e a a a a d d d d y y y y...

  • Page 39: Responding To A Secondary Talkgroup

    Primary Talkgroup of the selected Talkgroup Mode. r370/r470 GETTING STARTED G G G G r r r r o o o o u u u u p p p p R R R R e e e e a a a a d d d d y y y y...

  • Page 40: Turning Scan On And Off

    Talkgroup. r370/r470 G G G G r r r r o o o o u u u u p p p p R R R R e e e e a a a a d d d d y y y y...

  • Page 41: Talkgroup Mode Selection By Memory Scroll

    Note: To transmit, press the PTT; to listen only, press “Ok”. r370/r470 GETTING STARTED keys to G G G G r r r r o o o o u u u u p p p p R R R R e e e e a a a a d d d d y y y y...

  • Page 42: Emergency Group Call

    E E E E M M M M E E E E R R R R G G G G E E E E N N N N C C C C Y Y Y Y...

  • Page 43: Receiver Operations During An Emergency Call

    Private Calls or other group calls for the duration of the emer- gency call. r370/r470 GETTING STARTED E E E E M M M M E E E E R R R R : : : : 5 5 5 5 8 8 8 8...

  • Page 44: Status Message

    S S S S t t t t s s s s M M M M e e e e s s s s s s s s a a a a g g g g e e e e...

  • Page 45: Selecting A Status Message Using Memory Scroll

    2. Press “Ok”. 3. Press the PTT. The display shows the message that has been sent. r370/r470 GETTING STARTED keys to S S S S t t t t s s s s M M M M e e e e s s s s s s s s a a a a g g g g e e e e...

  • Page 46: Selecting A Target By Alpha Search

    3 seconds. r370/r470 A A A A l l l l p p p p h h h h a a a a : : : : S S S S t t t t s s s s...

  • Page 47: Exiting The Status Message Function

    10 status messages, each up to 12 charac- ters long. r370/r470 GETTING STARTED S S S S t t t t s s s s - - - - K K K K e e e e l l l l l l l l y y y y...

  • Page 48: Isolated Site Operation

    Group Call Mode r370/r470 P P P P h h h h o o o o n n n n e e e e - - - - I I I I s s s s o o o o f f f f t t t t...

  • Page 49: Initiating A Group Call

    If the unit goes out of range of the ISO cell and has no available neighbor cells, the unit will go out of service. r370/r470 GETTING STARTED P P P P r r r r v v v v t t t t - - - - I I I I s s s s o o o o f f f f t t t t...

  • Page 50: Other Operations

    Since the ISO operation is limited to group calls only, any attempts to communicate in other modes (phone, private, alert, status) will result in a “Service Not Available” message. How- ever, all other functions (memory scroll, direct entry, feature menu programming, etc.) are still operable. r370/r470 GETTING STARTED...

  • Page 51: Troubleshooting

    Private Call. Service Restricted This service has been restricted by your service provider or it has not been purchased. Service Not Available This feature is not available on the current network. r370/r470 GETTING STARTED Message Description...

  • Page 52: Troubleshooting Error Messages

    Should this error recur, note the error code and contact your service provider. Self Check Fail An operational fault has been detected with your portable. Turn your portable off and contact your service provider immediately. r370/r470 Message Description GETTING STARTED...

  • Page 53: Safety And General Information

    326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regu- lated transmitters. In addition, the International Commission on Non-Ionizing Radiation Protection (ICNRP) has established standards containing RF exposure guidelines. Motorola iDEN products comply with these standards. • Efficient Radio Operation The following practices will enable your radio to operate at the lowest power level, consistent with satisfactory call quality.
  • Page 54 Regulations of the United States Federal Aviation Administration prohibit use when the plane is in the air and require you have permission from a crew member to use your radio while the plane is on the ground. r370/r470 GETTING STARTED...
  • Page 55 Children could hurt themselves or others (by poking themselves or others in the eye with the antenna, for example). Children also could damage the radio, or make calls that increase your service bills. C a u t i o n r370/r470 GETTING STARTED...
  • Page 56 (such as propane or butane) must comply with the National Fire Protection Standard (NFPA- 58). For a copy of this standard, contact the National Fire Protection Association. One Bat- terymarch Park, Quincy, MA 02269, Attn: Publi- cations Sales Division. r370/r470 GETTING STARTED...

  • Page 57: Cleaning Instructions

    For more detailed information, see the iDEN Digital Portable A - Z Reference Guide (publication number 68P81084C80). Be sure to carry the Pocket Card with you so you can look up reminders about how selected features work. r370/r470 GETTING STARTED...
  • Page 58 GETTING STARTED...

  • Page 59: Owner's Information

    OWNER’S INFORMATION Mobile Equipment Identifier (IMEI) _____________________________ Personal Radio ID _____________________________ Phone Number _____________________________ Date Purchased ______________ Dealer Telephone Number _______________________ Customer Service Number _______________________ r370/r470 GETTING STARTED...

  • Page 60: Radio Id Directory

    RADIO ID DIRECTORY Radio ID TALKGROUP ID DIRECTORY Radio ID r370/r470 GETTING STARTED Name Name...

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