V-Count Ultima AI Quick Installation Manual

Ultima AI Quick Installation Guide
What is included in the box:
Ultima AI Sensor
4 screws
Labels for cables
7 cm bracket
Important Notes!
Only use POE switches or any other POE
equipment (injectors or splitters) with
1. 2.
IEEE802.3af standards with Class 3 or
Class 4 type. Any other equipment may
damage the sensor.
Requirements
1. A Laptop to connect and configure the sensor.
2. A POE Injector or an adaptor to power the sensor during configuration. (Not included in the box, you will
need to purchase it separately).
3. A laser meter to measure the ceiling height.
4. Ethernet cable to install between the switch/modem and the sensor location.
5. Ethernet crimp tool and a cable tester to test the cable health.
6. A ladder to climb the ceiling.
Credential request
1. Upon receiving the sensor, please request your credentials for the sensor
immediately.
2. Send an email to your authorized reseller.
3. If you are a direct customer of V-Count, please email help@v-count.com with the
following format.
To: help@v-count.com
Subject: Sensor Credentials Request for (Company Name) (Serial No)
Content: Provide a contact e-mail and a phone number.
Serial No is on the back of the sensor or on the box under the name MAC ID. It's
a 12 digit hexadecimal number starting with OO:15: FD...
Only use 9V 3A adaptors Use a UPS for
if you want to power the uninterrupted power.
sensor with an adapter. Frequent power cuts
3.
Any other equipment may damage the
may damage the sensor board.
sensor.
Installation Steps
Step 1 - Determine the sensor location (Do not mount the sensor yet)
V-Count people counting sensors are usually installed at the location entrances near the doors. Sensor
location should be selected carefully, or doors may block the sensor view and may decrease counting quality.
Here are 3 different types of scenarios you may have:
Sliding Door
There's no chance for
door(s) to block the
sensor view. You may
determine the position
60cm away from the
door (on the inside of
the building).
Door Opening Inside
There's a chance the
door(s) may block
the sensor view.
Open the door(s)
and measure 60cm
away from door
endings.
Step 2 – Ethernet & Power Cabling
V-Count sensors will need internet connection to send counting statistics to V-Count
servers so that you can browse them through our analytics platform on the web. Please
install ethernet cables from the location switch to the sensor location.
If your switch is a POE switch, you don't need anything else.
If your switch is not a POE switch, you should install a POE Injector on the switch port and then connect sensor
cable to the injector so that it will provide power to the sensor.
Door Opening Outside
There's no chance for
doors to block the
sensor view. You may
determine the position
60 cm away from the
door (through inside of
the building)
Alignment
Sensor location should
be aligned centrally in
the entrance. For more
complex entrances,
please see the "Need
Support" section of this
document.