TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOM
No buttons work.
Unit acting erratically.
WMA files with DRM
cannot playback.
CAUSE
The Lock feature is
activated.
Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated.
Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated.
Incorrect downloading
methods.
36
SOLUTION
Deactivate Lock feature as
described on page 17.
pages 37-38.
pages 37-38.
See pages 14-15 to
download WMA files with DRM.