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Wharfedale Pro ELYSIAN Series User Manual page 19

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How to Claim
Repairs
Service
Centre
Address
To obtain warranty service please contact the authorised dealer from which
you purchased this product and present the limited warranty certificate
offered upon registration of your product's extended warranty offer.
Do not dispatch goods without the prior agreement of the dealer distributor
or authorised service centre.
If asked to return products for inspection and or repair, please pack carefully
preferably in the original carton or packaging affording an equal degree of
protection and returned via insured, trackable courier service.
The authorised dealer or distributor will offer full return details and
instructions. However, please note if unsuitable packaging is used the
warranty may be deemed void due to improper action in return.
Wharfedale or the authorised distributor, dealer or service centre may
make a charge for the supply of new packaging for the return of the
repaired item. Please note, insurance is recommended as goods are
returned at the owner's risk. Authorised distributors or service centres can
not be held liable for loss or damage in transit. insurance and freight charges
on the return journey will be paid for by Wharfedale, authorised dealer,
distributor or service centre if corrective work proves to be necessary.
In the event of 'no-fault found' or 'no repair necessary', the return shipping
charge will be the responsibility of the owner.
All repairs will be carried out by the appointed distributor (or locally
appointed service centre). Repairs handled or processed without
authorisation or approval of the appointed representative will be excluded
from this limited warranty. Please note, Wharfedale is not able to supply
parts or replacement items to any other entity than the official distributor or
authorised service centre.
Other than the warranty and services set out in this warranty, to the fullest
extent permitted by law, Wharfedale shall not be liable to you and/or any
third party or entity whatsoever for:
-
Any loss, damages and/or malfunction caused to any product(s) which
is/are connected to any of the products covered by this warranty.
-
Any damages, loss and liability, whether direct, indirect, incidental,
consequential special, punitive or otherwise, howsoever caused by,
arising out of or otherwise, in relation to the installation, delivery, use,
service, repair, replacement and/or maintenance of the product.
-
Any damages, loss and liability under this warranty in respect of any act,
omission, or negligence of any of their technicians, employees, agents,
representatives or independent contractors relating to the actual or
purported performance of any of the obligations under this warranty.
For technical support, servicing or product queries and information please
contact either your local retailer or the office below.
IAG Service Dept., 13/14 Glebe Road, Huntingdon, Cambridgeshire,
PE29 7DL, UK.
Tel: +44(0)1480 452561
For information on other authorised service centres worldwide contact
Wharfedale International, UK.
A world-wide distributors list is available on the Wharfedale website:
www.wharfedale.co.uk
Warranty Coverage
Email: service@wharfedale.co.uk
19

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