SanDisk PROFESSIONAL G-RAID SHUTTLE 4 User Manual

SanDisk PROFESSIONAL G-RAID SHUTTLE 4 User Manual

Transportable hardware raid storage system
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G-RAID
SHUTTLE 4/8/SSD
®
Transportable Hardware RAID Storage System
User Manual

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Summary of Contents for SanDisk PROFESSIONAL G-RAID SHUTTLE 4

  • Page 1 G-RAID SHUTTLE 4/8/SSD ® Transportable Hardware RAID Storage System User Manual...
  • Page 2: Accessing Support

    ACCESSING SUPPORT For online technical support visit sandiskprofessional.com/support • To speak with technical support visit: • sandisk.com/about/contact/customer-care...
  • Page 3: Table Of Contents

    Contents _________ Accessing Support................... i _________ 1 Introduction....................1 Welcome..........................1 Safety Precautions......................1 Handling Precautions......................2 _________ 2 Setup......................3 What's in the Box........................3 System Requirements......................3 Installing G-RAID Software Utility..................3 _________ 3 G-RAID Shuttle Hardware................5 Overview..........................5 G-RAID Shuttle 4 and G-RAID Shuttle SSD..............5 Front Panel (G-RAID Shuttle 4)....................
  • Page 4 _________ 5 Managing the Disk Array and Logical Drive..........13 Creating a Disk Array and Logical Drive Manually............13 Create a Disk Array......................13 Create a Logical Drive......................13 Creating a Disk Array and Logical Drive with the Wizard..........14 Wizard dialog box........................14 Automatic Configuration.....................14 Express Configuration......................
  • Page 5: Introduction

    Introduction INTRODUCTION WELCOME Thank you for purchasing the SanDisk ® Professional G-RAID ® SHUTTLE, ™ ™ featuring 40 Gb/s Thunderbolt 3 and 10 Gb/s USB-C interface technology. Specifically designed for professional content creation applications, the G-RAID Shuttle storage system provides RAID functionality for both application performance and data protection.
  • Page 6: Handling Precautions

    Physical Damage: excessive force on your drive. HANDLING PRECAUTIONS SanDisk Professional products are precision instruments and must be handled with care. It may be damaged by rough handling, shock, or vibration. Always observe the following safety precautions: • Avoid touching the G-RAID Shuttle device’s connector.
  • Page 7: Setup

    3 cable (40 Gbps) • Power Cord • Quick Start Guide • 5-year limited warranty If any items are missing, please contact SanDisk Professional support: • https://support-en.sandiskprofessional.com/app Download the latest G-RAID Shuttle user manual and utilities: • G-RAID Shuttle 4 https://support-en.sandiskprofessional.com/app/products/product-detail/p/2377...
  • Page 8 RAID configuration (RAID 5) or if you will swap out any of the pre-installed hard drives. The G-RAID Software Utility installation package is available on the SanDisk Professional website and can be easily downloaded. Follow the instructions below to easily install the G-RAID Software Utility: 1.
  • Page 9: Raid Shuttle Hardware

    G-RAID Shuttle Hardware G-RAID SHUTTLE HARDWARE OVERVIEW G-RAID Shuttle ships from the factory preconfigured in RAID 5. The RAID controller also supports Protected RAID modes. RAID 0, 1, 1E, 5, 6, 10, 50, 60, and JBOD for Shuttle 8, RAID 0, 1, 1E, 5, 10, and JBOD for Shuttle 4, and RAID 0, 1, 1E, 5, 10, 50, and JBOD for SSD.
  • Page 10: Front Panel (G-Raid Shuttle Ssd)

    G-RAID Shuttle Hardware Front Panel (G-RAID Shuttle SSD) Refer to the illustration 3.2 below. Removable Disk Drives 2. Drive Module Power/Activity LED 3. LED Indicator G-RAID Shuttle 4/8/SSD User Manual...
  • Page 11: Rear Panel

    G-RAID Shuttle Hardware Rear Panel Refer to the illustration 3.3 below. Smart Cooling Fans 2. Alarm Mute Button 3. Thunderbolt 3 Ports 4. Power Button 5. Kensington Slot 6. AC Input G-RAID Shuttle 4/8/SSD User Manual...
  • Page 12: G-Raid Shuttle 8

    G-RAID Shuttle Hardware G-RAID SHUTTLE 8 Front Panel Refer to the illustration 3.4 below. Removable Disk Drives 2. Drive Module Power/Activity LED 3. LED Indicator G-RAID Shuttle 4/8/SSD User Manual...
  • Page 13: Rear Panel

    G-RAID Shuttle Hardware Rear Panel Refer to the illustration 3.5 below. Smart Cooling Fans 2. Alarm Mute Button 3. Thunderbolt 3 Ports 4. Power Button 5. Kensington Slot 6. AC Input DRIVE ACTIVITY LED Under normal operation, each G-RAID HDD or SSD module has an LED that glows blue, indicating a connection to the RAID controller.
  • Page 14: Daisy Chaining, Usb-Cmode, And Usb Power Delivery

    Software Utility to determine if any user action is required or contact our support team for further troubleshooting. If you hear an audible alarm and see the red warning LED on G-RAID Shuttle front, stop using the enclosure and contact SanDisk Professional support. ™...
  • Page 15: Raid Software Utility

    G-RAID Software Utility G-RAID SOFTWARE UTILITY OVERVIEW The G-RAID Software Utility interface consists of menus and icons, each leading you to a specific function. MENU BAR The menu bar consists of the following options: • – About, Checking for Updates, Preferences, G-RAID Software Utility Services, Hide, Quit •...
  • Page 16: Saving A Service Report

    For optimal controller and system hardware performance, it is a good idea to keep your G-RAID Shuttle firmware up to date. Download the latest firmware from the SanDisk Professional support website at https://support-en.sandiskprofessional.com/ and save the firmware file on your computer.
  • Page 17: Managing The Disk Array And Logical Drive

    Managing the Disk Array and Logical Drive MANAGING THE DISK ARRAY AND LOGICAL DRIVE CREATING A DISK ARRAY AND LOGICAL DRIVE MANUALLY A disk array is a method of organizing data across a grouping of hard disks or solid state drives. One or more logical drives can be created on top of a disk array.
  • Page 18: Creating A Disk Array And Logical Drive With The Wizard

    Managing the Disk Array and Logical Drive • Optional. Enter an alias in the field with a maximum of 32 characters Alias (letters, numbers, and spaces). • Choose a . The choice of RAID levels will depend in part on the RAID level number of physical drives in the disk array.
  • Page 19: Express Configuration

    Managing the Disk Array and Logical Drive • If you agree with the proposed configuration, click the Submit button. The Wizard will create your disk array and logical drive. The Wizard can also create a spare drive. • If you do NOT agree with the proposed configuration, click the Cancel button to return to the original Automatic Configuration menu.
  • Page 20: Task 1 - Disk Array Creation

    Managing the Disk Array and Logical Drive Task 1 – Disk Array Creation To create your disk array: Accept the defaults or make changes to any of the following: • Enter an alias in the Alias field, up to a maximum of 32 characters (letters, numbers andspaces between characters).
  • Page 21: Task 4 - Summary

    Managing the Disk Array and Logical Drive 2. In the diagram, click a drive to choose it for your spare. The Select Physical Drives drive carrier will turn blue when you click it. The physical drive's ID number will appear in the field below the diagram. 3.
  • Page 22: Replacing A Bad Drive

    Replacing a Bad Drive REPLACING A BAD DRIVE The G-RAID Shuttle RAID Controller continually monitors the health of each disk drive in the G-RAID Shuttle device. In the event of a disk failure, you will be alerted based on the notification settings you entered in Set Up Alert Notifications.
  • Page 23 Once the rebuild is complete, G-RAID Shuttle will be back to normal, protecting your valuable data with optimal efficiency. NOTE: Replacement and/or extra G-RAID Shuttle HDD and SSD modules are available for purchase online at: https://www.westerndigital.com/brand/sandisk-professional G-RAID Shuttle 4/8/SSD User Manual...
  • Page 24: Support

    SanDisk Professional appreciates and values its customers. We strive to give you the finest service and support. If you encounter any difficulties while installing or using your G-RAID Shuttle, please contact SanDisk Professional Technical Support at: https://www.westerndigital.com/support/international-phone-numbers...
  • Page 25 Support RAID Level Description Advantage Disadvantage Ideal for case of a drive failure Built from two Mirroring Usable storage Content Backup or more equal- provides data space is 50% of and Content seized RAID 1 protection, and total available creation arrays striping improves capacity...
  • Page 26: Important Information

    Moisture can cause electric shocks with any electronic device. Do not disassemble, crush, short circuit, or incinerate the SanDisk Professional device as it may cause fire, injury, burns, or other hazards. Disposal Instructions: Do not dispose of the SanDisk Professional device with unsorted waste.
  • Page 27: Limited Warranty - Australia

    Before you return the product you must first obtain a Return Material Authorization (RMA) number. Please either: 1. Contact SanDisk Professional at 1 800 262 504 (M-F | 9 am – 6 pm New South Wales Time) or email SanDisk Professional (support@sandiskprofessional.com) and provide proof of purchase...
  • Page 28: Regulatory Compliance

    RMA number. Proof of purchase is required for all warranty claims. Australian consumers only: Notwithstanding the terms of this Limited Warranty, SanDisk Professional’s products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
  • Page 29: Regulatory Compliance - Ce

    Important Information Regulatory Compliance - CE CE Compliance for Europe Hereby, Western Digital declares compliance of this equipment to the applicable Council Directives of the European Union, including the EMC Directive (2014/30/EU), the Low Voltage Directive (2014/35/EU) and the RoHS Directive (2011/65/EU) as amended by Directive 2015/863/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.wdc.com/products/EUDoC.
  • Page 30: Regulatory Compliance - Russia

    Important Information Regulatory Compliance - Russia Сведения о нормативно-правовом соответствии для России (EAC) Уполномоченный представитель производителя в странах Таможенного союза: представительство Western Digital (UK) Limited (Великобритания) в Москве. Россия, 115054, Москва, Валовая ул., 35. На наклейке на изделии указан код, состоящий из 4 цифр, за которыми следует...
  • Page 31 Important Information G-RAID Shuttle 4/8/SSD User Manual...
  • Page 32: Index

    Index advanced configuration muting the alarm alarms Australian Consumers Only Obtaining Service box contents precautions, handling precautions, safety contents, box creating disk array creating disk array and logical drive with wizard RAID levels rear panel, G-RAID Shuttl 8 rear panel, G-RAID Shuttle 4 rear panel, G-RAID Shuttle SSD rebuilding a disk array daisy chaining...
  • Page 33 Western Digital. SanDisk, the SanDisk logo, the SanDisk design, SanDisk Professional, the SanDisk Professional logo, and G-RAID are trademarks of Western Digital Corporation or its affiliates in the United States and/or other countries.

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