ENGLISH 01 Introduction The DucoBox Energy Comfort (Plus) is a mechanical ventilation unit with heat recovery� It supplies fresh air mechanically to and extracts Scope of supply contaminated air mechanically from the house by means of built in fans� During this process, the heat is recovered from the extracted air Before starting to install the heat recovery and transferred to the air supplied�...
Outline Weight Coat. Surf. Volume Drawing number HANDELSSTRAAT 19 - 8630 VEURNE - BELGIUM This drawing is property of Vero Duco NV and can not be copied, tel. 0032-58/330033 fax. 0032-58/330044 0.000 91218913.1 HANDELSSTRAAT 19 - 8630 VEURNE - BELGIUM...
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Rear view 0.000 217481105.4 A1176500 info @ duco.eu www.duco.eu 569.5 This drawing is property of Vero Duco NV and can not be copied, Format: A1 Format: A1 Format: A1 kg/m dm²/m mm³ neither shown to third party/externally without written permission.
Certain situations may require the use of acoustic insulation materials� Check that the unit is complete and undamaged when you take it out of the packaging� If in doubt about this, contact DUCO / your DUCO distribution point�...
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ENGLISH It ought to be impossible to touch the fan by hand� Ducting must therefore always be connected to the DucoBox Energy Comfort (Plus) before it is put into operation� Therefore, at least 900 mm of ducting must be connected to the unit� The DucoBox Energy Comfort (Plus) satisfies the legal requirements imposed on electrical equipment�...
Released Released 21-Nov-19 21-Nov-19 Iteration Iteratio HANDELSSTRAAT 19 tel. 0032-58/330033 info @ duco.eu HANDEL This drawing is property tel. 0032- neither shown to third p info @ du This draw neither sh L2003212 Installation guide for DucoBox Energy Comfort (Plus) (Revision A | 18.10.2022)
Linking with the Duco Home Control user app To connect the Duco Home Control App to the DucoBox Energy Comfort (Plus), the Communication Print WIFI must be connected to a local router (via WIFI)� Communication with the Duco Home Control user app is then done via the cloud�...
The DucoBox Energy Comfort (Plus) is able to communicate with slave components via a wireless (RF) or wired link� Both types of communication can be combined in one system� Communication with non-DUCO components is possible via the Switch Sensor or one of the connections on the optional Communi- cation Print (see page 9)�...
ENGLISH For types D400 and the Plus variants D400 and Plus variants: remove the transformer from the D400 and Plus variants: mounted transformer junction box and place it directly at the position provided on the PCB 04.C Connecting cables to the PCB Loosen the screws�...
Signals from components that are unable to make a (strong) connection with the master component are forwarded automatically via no more than one other non-battery-powered component (= hop)� Please refer to infor- mation sheet RF communication (L8000018) at www�duco�eu for further information� DUCO RF...
05 Mounting 05.A General guidelines The proper functioning of your DUCO ventilation system depends entirely on the choice and implementation quality of the supply and return pipes! Therefore, keep the following guidelines in mind when choosing the installation location� Before putting the unit into operation, it must first be connected to a duct network to prevent you from being able to touch the fan.
0.000 0.000 email: info @ duco.eu www.duco.eu MONTAGE_MUUR_COMFORT This drawing is property of Vero Duco NV and can not be copied, neither shown to kg/m dm²/m mm³ unit� If the unit is wall mounted, the third party/externally without written permission.
0032-58/330033 - fax.0032-58/330044 0.000 0.000 MONTAGE_MUUR_COMFORT email: info @ duco.eu www.duco.eu This drawing is property of Vero Duco NV and can not be copied, neither shown to kg/m dm²/m mm³ unit� third party/externally without written permission. accordance with the manual supplied...
ENGLISH 05.D Air ducts Choosing air ducts Desired flow rate Minimum recommended duct diameter Flow rate and maximum air velocity are defining factors in (m3/h) (mm) choosing the right ducting in order to avoid generating any 0-30 ^ 100 extra obtrusive noise and pressure drop (see table)� 30-150 ^ 125 150-250...
ENGLISH Connecting air ducts When connecting the channels, you can select either the LEFT-HAND configuration or the RIGHT-HAND configuration� This selec- tion must be confirmed when you first boot the unit (see page20)� Air duct connections are also indicated on the DucoBox Energy Comfort (Plus) by means of stickers�...
ENGLISH Wiring and power supply of multi-zone valves 24 VDC INST INST Max. 4 multi-zone control valves For more specifications on the cabling to the DucoBox Energy Comfort (Plus) and the power supply, see 04�A page 10� 24 VDC 24 VDC 05.F Pre-Heater (optional) Mounting the Pre-Heater The Pre-Heater is mounted in the ducts with outdoor air supply (ODA)�...
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05.G Vents You should preferably use DUCO vents, such as DucoVent Basic or DucoVent Design� See the technical data sheet or fitting instruc- tions for the DucoVent Basic or Design for details� When installing vents, it is best to observe a few rules: •...
0032-58/330033 - fax.0032-58/330044 0.000 MONTAGE_MUUR_COMFORT 0.000 email: info @ duco.eu www.duco.eu This drawing is property of Vero Duco NV and can not be copied, neither shown to kg/m dm²/m mm³ third party/externally without written permission. Handelsstraat 19 - 8630 VEURNE tel.
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To avoid contamination of the ducts, it is recommended that the unit be operated only when there are occupants, to avoid dust from email: info @ duco.eu www.duco.eu This drawing is property of Vero Duco NV and can not be copied, neither shown to kg/m dm²/m mm³...
ENGLISH 07 Electrical installation 07.A Pairing components Pairing control components with the DucoBox Energy Comfort (Plus) Activate advanced mode: • Scroll down to ADVANCED and press enter� • Enter the installer’s code 9876 and press enter� Go to the INSTALLATION menu� Start the WIZARD�...
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ENGLISH LED indications Blinking (= installation mode) Colour On continuously Blinking slowly Blinking rapidly DucoBox (master): Network just cleared� (This LED indication is temporary; subsequently, the DucoBox restarts) Controls: Components (slave): Components (slave): Error on the system (at Not in network Logging in Error/warning->...
Use the DUCO Network Tool or the DUCO Installation App to read out information from components� Never pair more than one system with RF components at the same time. This could result in components on the wrong system being paired or in components failing to respond�...
ENGLISH 08 Air-side calibration Calibrating the DucoBox Energy Comfort (Plus) can be split into various steps: 1� Pre-setting supply and exhaust vents 2� Calibrating flow rates For the system to work correctly, it needs to be configured. This will ensure its operation is as quiet as possible and energy-efficient. 08.A Presetting vents The exhaust and supply vents are installed in a moisture-laden/stale air extraction or fresh air supply duct�...
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ENGLISH 08.B Calibrating flow rates The DucoBox Energy Comfort (Plus) calibration mode can be activated using the display menu� IMPORTANT, BEFORE CALIBRATING Close all windows and doors. Ensure that all duct openings in the DucoBox Energy Comfort (Plus) are fully closed and that the DucoBox Energy Comfort (Plus) cover is closed! Avoid air leaks in the ventilation ducts.
DUCO recommends to check the calibrated flow rates after the calibration (see page26)� L2003212 Installation guide for DucoBox Energy Comfort (Plus) (Revision A | 18.10.2022)
The DucoBox Energy Comfort (Plus) features a graphic display which enables all the necessary parameters of the unit to be easily adjusted� Settings and calibration can also be carried out using the free-of-charge DUCO Installation App, provided a Communica- tion Print WIFI is present�...
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The selected ventilation position on the unit is permanent (indicated in purple in ‘Controls’) until the user activates another posi- tion� Control is needed if you want to set temporary manual positions� DUCO recommends the AUTO position for an optimal and energy-efficient operation�...
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The timer programme is deactivated by default. Set the desired time and ventilation level using the The timer programme can also be adjusted using the Duco arrow keys� Confirm using enter ( )� Installation App� Add more time points�...
ENGLISH 09.D Advanced settings Gaining access to menus intended for installers only requires the advanced mode to be activated� When the advanced mode is active, additional items will appear on the menu, which enable the unit to be put into operation� Activate the advanced mode Press any button at random on the DucoBox Energy Comfort (Plus) display�...
It is also possible to deactivate the bypass temporarily or In any communication with DUCO, you may be asked to state the software completely to increase user comfort�...
ENGLISH 10 Maintenance & service Please refer to the maintenance instructions at www.duco.eu and view the videos on duco.tv for more information� For service problems as a user: Please contact your installer� Keep the serial number of your product to hand�...
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ENGLISH Cleaning/replacing filter To clean or replace the filter, a Wizard can be followed via the display: SETTINGS – REPLACE FILTER� The patented Dynamic Airflow filters have a beneficial impact on efficiency and power input� These must always be placed correctly in the unit by matching the 'L' and 'R' icons (marked both on the filter and on the unit)� How to replace filters? How to replace filters? Left-hand filter: make sure the 'L' on the filter and on the...
All warranty conditions concerning the DucoBox and DUCO's ventilation systems can be found on the DUCO website� All complaints are to be reported to DUCO by the DUCO distributor with a clear description and the order/invoice number under which the products were delivered� To do so, please fill out the complaint registration form, found on the DUCO website, mentioning the serial number and send it to service@duco�eu�...
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Installed by: L2003212 Document last modified on 18.10.2022 (revision A)
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