Helwett Packard ProLiant DL325 Gen10 Plus Maintenance And Service Manual
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Helwett Packard ProLiant DL325 Gen10 Plus Maintenance And Service Manual

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HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide
HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide
Part Number: 30-2177FD95-008
Published: October 2021
Edition: 8

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Summary of Contents for Helwett Packard ProLiant DL325 Gen10 Plus

  • Page 1 HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide Part Number: 30-2177FD95-008 Published: October 2021 Edition: 8...
  • Page 2 HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide HPE ProLiant DL325 Gen10 Plus Server Maintenance and Service Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.

  • Page 3: Table Of Contents

    Table of contents Table of contents 1 Illustrated parts catalog 1.1 Mechanical components 1.1.1 Access panel spare part 1.1.2 Chassis ear spare kit 1.1.3 Bezel spare part 1.1.4 Fan blank spare part 1.1.5 Air baffle and energy pack holder spare kit 1.1.6 Power supply blank spare part 1.1.7 Miscellaneous blank spare kit 1.1.8 Drive blank spare parts...
  • Page 4 3.2.4 Server warnings and cautions 3.3 Preparation procedures 3.3.1 Removing the bezel 3.3.2 Powering down the server 3.3.3 Accessing the product rear panel 3.3.4 Extending the server from the rack 3.3.5 Removing the server from the rack 3.3.6 Removing the inner rack rails 3.3.7 Removing the outer drive cage 3.3.8 Removing an inner drive cage 3.3.9 Removing the access panel...
  • Page 5 3.24 Removing and replacing an optical drive blank from the SFF drive chassis 3.25 Removing and replacing an optical drive from the LFF drive chassis 3.26 Removing and replacing an optical drive from the SFF drive chassis 3.27 Removing and replacing a chassis ear 3.28 Removing and replacing the LFF front I/O assembly 3.29 Removing and replacing the SFF front I/O assembly 3.30 Removing and replacing the OCP NIC 3.0 adapter...
  • Page 6 5.6.1 External USB functionality 5.7 Smart Storage Administrator 6 Component identification 6.1 Front panel components 6.2 Front panel LEDs and buttons 6.2.1 LFF drive model 6.2.2 SFF drive model 6.2.3 Server UID LED 6.2.4 Using the UID button to view the Server Health Summary 6.2.5 Front panel LED power fault codes 6.3 Rear panel components 6.4 Rear panel LEDs...
  • Page 7 7.14 Cable routing: OCP x16 NIC adapter 8 Specifications 8.1 Environmental specifications 8.2 Mechanical specifications 8.3 Power supply specifications 8.3.1 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 8.3.2 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 8.3.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 8.3.4 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 8.3.5 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply...

  • Page 8: Illustrated Parts Catalog

    Illustrated parts catalog Illustrated parts catalog This chapter lists the hardware spare parts supported by the server. Mechanical components System components Server options Illustrated parts catalog...

  • Page 9: Mechanical Components

    Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Access panel spare part Fan blank spare part Drive blank spare part Air baffle Power supply blank spare part...
  • Page 10 Item Item Description Description Bezel spare part Chassis ear spare kit Rail kit spare parts Cable management arm spare part Not shown Mechanical components...

  • Page 11: Access Panel Spare Part

    Access panel spare part Access panel spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Access panel P22811-001 Access panel spare part...

  • Page 12: Chassis Ear Spare Kit

    Chassis ear spare kit Chassis ear spare kit Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number P22816-001 Left ear Right ear Chassis ear spare kit...

  • Page 13: Bezel Spare Part

    Bezel spare part Bezel spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 1U bezel P22815-001 Bezel spare part...

  • Page 14: Fan Blank Spare Part

    Fan blank spare part Fan blank spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Fan blank 779105-001 Fan blank spare part...

  • Page 15: Air Baffle And Energy Pack Holder Spare Kit

    Air baffle and energy pack holder spare kit Air baffle and energy pack holder spare kit Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Air baffle (required only when the high performance fan is installed) P23255-001 Energy pack holder Air baffle and energy pack holder spare kit...

  • Page 16: Power Supply Blank Spare Part

    Power supply blank spare part Power supply blank spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Power supply blank 775423-001 Power supply blank spare part...

  • Page 17: Miscellaneous Blank Spare Kit

    Miscellaneous blank spare kit Miscellaneous blank spare kit Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number OCP NIC port blank P23254-001 Serial port blank NIC port blank ODD blank 2SFF blank Miscellaneous blank spare kit...

  • Page 18: Drive Blank Spare Parts

    Drive blank spare parts Drive blank spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number SFF drive blank 670033-001 LFF reduced depth drive blank 809955-001 Drive blank spare parts...

  • Page 19: Ocp Rail Spare Part

    OCP rail spare part OCP rail spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number OCP left and right rails P23634-001 OCP rail spare part...

  • Page 20: Rail Kit Spare Parts

    Rail kit spare parts Rail kit spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Rack mounting kit - 1075mm P22817-001 Outer rail - 1200mm P22818-001 Inner rail with screws - 1200mm P22819-001 Rail kit spare parts...

  • Page 21: Cable Management Arm Spare Part

    Cable management arm spare part Cable management arm spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Cable management arm P22820-001 Cable management arm spare part...

  • Page 22: Low-Profile Riser Blank Spare Part

    Low-profile riser blank spare part Low-profile riser blank spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Low-profile riser blank 875537-001 Low-profile riser blank spare part...

  • Page 23: System Components

    System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Fan spare parts Smart Array type-a modular controller (AROC) 1-port NVMe adapter Power supply spare parts Heatsink spare parts...
  • Page 24 Not shown System components...

  • Page 25: Fan Spare Parts

    Fan spare parts Fan spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Single rotor, standard fan P22813-001 Dual rotor, high performance fan P22814-001 Fan spare parts...

  • Page 26: Dimm Spare Parts

    DIMM spare parts DIMM spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 8 GB, single-rank x8 PC4-3200AA-R P20499-001 16 GB, dual-rank x4 PC4-3200AA-R P20500-001 16 GB, single-rank x8 PC4-3200AA-R P20501-001 32 GB, dual-rank x4 PC4-3200AA-R P20503-001 32 GB, dual-rank x8 PC4-3200AA-R P20502-001...

  • Page 27: Power Supply Spare Parts

    Power supply spare parts Power supply spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 866729-001 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 866793-001 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 866727-001...

  • Page 28: Heatsink Spare Parts

    Heatsink spare parts Heatsink spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Standard heatsink P06775-001 Performance heatsink (for higher than 150W TDP processors) P22766-001 Heatsink spare parts...

  • Page 29: Processor Spare Parts

    Processor spare parts Processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number AMD EPYC 7232P processor, 3.10 GHz, 8C, 120 W P22808-001 AMD EPYC 7262 processor, 3.20 GHz, 8C, 155 W P17341-001 AMD EPYC 7272 processor, 2.90 GHz, 12C, 120 W P23686-001 AMD EPYC 7282 processor, 2.80 GHz, 16C, 120 W P23685-001...

  • Page 30: Riser Board Spare Parts

    Riser board spare parts Riser board spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Primary x16x16 PCIe riser P20155-001 Primary x16 2x8 slimline riser P20157-001 Secondary x16 PCIe riser P20156-001 Secondary 2x8 slimline riser P20158-001 Riser board spare parts...

  • Page 31: System Battery Spare Part

    System battery spare part System battery spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number System battery 319603-001 System battery spare part...

  • Page 32: System Board Assembly Spare Part

    System board assembly spare part System board assembly spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number System board with handle P31452-001 System board assembly spare part...

  • Page 33: Controller Spare Parts

    Controller spare parts Controller spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number HPE Smart Array E208i-a SR Gen10 Controller 871039-001 HPE Smart Array E208i-p SR Gen10 Controller 836266-001 HPE Smart Array E208e-p SR Gen10 Controller 836267-001 HPE Smart Array P408i-a SR Gen10 Controller 871040-001 HPE Smart Array P408i-p SR Gen10 Controller 836269-001 HPE Smart Array P408e-p SR Gen10 Controller 836270-001...

  • Page 34: Hpe Ns204I-P Nvme Os Boot Device Spare Parts

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device spare parts spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE NS204i-p NVMe OS Boot Device P14379-001 480 GB NVMe x4 RI M.2 22110 DS SSD P24886-001 HPE NS204i-p NVMe OS Boot Device spare parts...

  • Page 35: Trusted Platform Module 2.0 Gen10 Plus Spare Part

    Trusted Platform Module 2.0 Gen10 Plus spare part Trusted Platform Module 2.0 Gen10 Plus spare part Customer self repair: No Description Description Spare part number Spare part number Trusted Platform Module (TPM) 2.0 Gen10 Plus P23625-001 For more information, see HPE Trusted Platform Module 2.0 Gen10 Plus option . Trusted Platform Module 2.0 Gen10 Plus spare part...

  • Page 36: Server Options

    Server options Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Drive backplane spare parts Chassis intrusion detection switch spare part HPE Smart Storage Battery spare part Serial port cable spare part OCP NIC 3.0 adapter spare parts...
  • Page 37 HPE Smart Storage Battery spare part Smart Storage Battery spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Smart Storage Battery, 12 W 878641-001 HPE Smart Storage Battery spare part...

  • Page 38: Drive Backplane Spare Parts

    Drive backplane spare parts Drive backplane spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number 4LFF SAS/SATA drive backplane P23681-001 8SFF SAS/SATA drive backplane P20159-001 2SFF SAS/SATA drive backplane 775401-001 8SFF U.3 NVMe drive backplane P25927-001 8SFF U.2 SCN NVMe drive backplane P27332-001...

  • Page 39: Chassis Intrusion Detection Switch Spare Part

    Chassis intrusion detection switch spare part Chassis intrusion detection switch spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number Chassis intrusion detection switch P23687-001 Chassis intrusion detection switch spare part...

  • Page 40: Serial Port Cable Spare Part

    Serial port cable spare part Serial port cable spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Serial port cable 875571-001 Serial port cable spare part...

  • Page 41: Ocp Nic 3.0 Adapter Spare Parts

    OCP NIC 3.0 adapter spare parts OCP NIC 3.0 adapter spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number HPE 1GbE 4-port BASE-T I350-T4 OCP3 Adapter P14487-001 HPE 10GbE 2-port SFP+ QL41132 OCP3 Adapter P11586-001 HPE 10GbE 2-port BASE-T QL41132HQ OCP3 Adapter P13345-001...

  • Page 42: Smart I/O (Pensando Distributed Services Platform) Spare Part

    Smart I/O (Pensando Distributed Services Platform Smart I/O ( Pensando Distributed Services Platform) spare part ) spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Pensando Distributed Services Platform DSC-25 10/25G 2-port P27682-001 SFP28 card Smart I/O (Pensando Distributed Services Platform) spare part...

  • Page 43: Thermal Grease Spare Part

    Thermal grease spare part Thermal grease spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 2.0g thermal grease (1g per processor) 777298-001 Thermal grease spare part...

  • Page 44: Cable Spare Parts

    Cable spare parts Cable spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number LFF front I/O cable kit for short chassis P22825-001 LFF front I/O cable kit for long chassis P22826-001 SFF front I/O cable kit for long chassis P22827-001 SFF front I/O cable kit for short chassis P22828-001...
  • Page 45 Description Description Spare part number Spare part number SFF SAS/SATA to Smart Array type-a controller cable kit, includes: P23263-001 8SFF (box 1, port 1) to Smart Array controller 8SFF (box 1, port 2) to Smart Array controller 2SFF (box 2) to Smart Array controller 8SFF (box 3, port 1) to Smart Array controller 8SFF (box 3, port 2) to Smart Array controller 8SFF SAS/SATA to Smart Array type-p controller cable kit,...
  • Page 46 Description Description Spare part number Spare part number GPU power cable for slot 1 and OCP x16 cable kit, includes: P23751-001 Power cable for GPU 2x4p to 2x4p (high performance) for slot Power cable for GPU 2x4p to 2x3p (low performance) for slot OCP x16 cable from OCP x16 connector to port 6A on system board 20/24 NVMe: Y-cable from 8NVMe (box3/box5, port 1 and 4)

  • Page 47: Customer Self Repair

    Customer self repair Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 48 remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 49 Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
  • Page 50 Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
  • Page 51 Customer self repair...
  • Page 52 Customer self repair...
  • Page 53 Customer self repair...
  • Page 54 Customer self repair...

  • Page 55: Removal And Replacement Procedures

    Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures...

  • Page 56: Required Tools

    Required tools Required tools Some procedures may require the following tools: T-25 Torx screwdriver (for screws located inside the front panel quick-release ears) T-10/T-15/T-20 Torx screwdriver Flathead screwdriver (for replacing the system battery) Required tools...

  • Page 57: Safety Considerations

    Safety considerations Safety considerations Before performing service procedures, review all the safety information. Electrostatic discharge Symbols on equipment Rack warnings and cautions Server warnings and cautions Safety considerations...

  • Page 58: Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.

  • Page 59: Symbols On Equipment

    Symbols on equipment Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions: This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.
  • Page 60 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. This symbol indicates the presence of a moving fan blade.
  • Page 61 This symbol indicates the presence of a laser device in the product that may exceed Class 1 limits. Refer to the product documentation for more information. This symbol indicates the presence of moving parts inside the product that may present a pinch point if improperly contacted. WARNING: WARNING: Hazardous moving parts.

  • Page 62: Rack Warnings And Cautions

    Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: When all components are removed, the server weighs 26.0 kg (57.32 lb). When all components are installed, the server can weigh up to 32.0 kg (70.55 lb). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
  • Page 63 doors. Rack warnings and cautions...

  • Page 64: Server Warnings And Cautions

    Server warnings and cautions Server warnings and cautions WARNING: WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely.

  • Page 65: Preparation Procedures

    Preparation procedures Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: Procedure Procedure If installed, remove the bezel. Power down the server. Access the product rear panel . Extend the server from the rack .

  • Page 66: Removing The Bezel

    Removing the bezel Removing the bezel Procedure Procedure 1. Remove the Kensington security lock. 2. Remove the bezel. a. Press the latch. b. Open the bezel. c. Detach the bezel from the latch ear. To replace the component, reverse the removal procedure. Removing the bezel...

  • Page 67: Powering Down The Server

    Powering down the server Powering down the server IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. Prerequisites Prerequisites Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Procedure Procedure 1.

  • Page 68: Accessing The Product Rear Panel

    Accessing the product rear panel Accessing the product rear panel Procedure Procedure If installed, release the cable management arm and then swing the arm away from the rack. Accessing the product rear panel...

  • Page 69: Extending The Server From The Rack

    Extending the server from the rack Extending the server from the rack To perform this procedure, you will need a T-25 screwdriver. WARNING: WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
  • Page 70 2. Extend the server from the rack: a. Open the latches on both sides of the server. b. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws. c. Slide the server out of the rack. 3. Extend the server on the rack rails until the server rail-release latches engage. Extending the server from the rack...

  • Page 71: Removing The Server From The Rack

    Removing the server from the rack Removing the server from the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the WARNING: equipment: Observe local occupational health and safety requirements and guidelines for manual material handling.

  • Page 72: Removing The Inner Rack Rails

    Removing the inner rack rails Removing the inner rack rails Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 73: Removing The Outer Drive Cage

    Removing the outer drive cage Removing the outer drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 74 11. Remove the fan wall covers. 12. For SFF drive cage, remove the cable covers. Removing the outer drive cage...
  • Page 75 13. Remove the drive cage latches. 14. Remove the outer drive cage. Removing the outer drive cage...
  • Page 76 Removing the outer drive cage...

  • Page 77: Removing An Inner Drive Cage

    Removing an inner drive cage Removing an inner drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 78 Removing an inner drive cage...

  • Page 79: Removing The Access Panel

    Removing the access panel Removing the access panel CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

  • Page 80: Removing The Air Baffle

    Removing the air baffle Removing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure Procedure 1.

  • Page 81: Removing A Riser Cage

    Removing a riser cage Removing a riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the riser board.
  • Page 82 Removing a riser cage...

  • Page 83: Installing The Air Baffle

    Installing the air baffle Installing the air baffle Procedure Procedure 1. Observe the following alert. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 2.

  • Page 84: Installing The Access Panel

    Installing the access panel Installing the access panel Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).

  • Page 85: Installing The Inner Rack Rails

    Installing the inner rack rails Installing the inner rack rails Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Align the holes on the rack rail with the chassis alignment pins and slide the rails against the chassis wall. 2.

  • Page 86: Installing The Server Into The Rack

    Installing the server into the rack Installing the server into the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the WARNING: equipment: Observe local occupational health and safety requirements and guidelines for manual material handling.
  • Page 87 3. Connect peripheral devices to the server. For information on identifying connectors, see Rear panel components. 4. Connect the power cord to the rear of the server. 5. Secure the power cord in the cable management arm. 6. Connect the power cord to the power source. Installing the server into the rack...

  • Page 88: Powering Up The Server

    Powering up the server Powering up the server Procedure Procedure 1. Remove the bezel. 2. Use one of the following methods to power up the server: Press the Power On/Standby button. Use the virtual power button through iLO. 3. Install the bezel. Powering up the server...

  • Page 89: Installing The Bezel

    Installing the bezel Installing the bezel Procedure Procedure 1. Install the bezel. a. Attach the bezel to the latch ear. b. Press the latch. c. Close the bezel. 2. Install the Kensington security lock. Installing the bezel...

  • Page 90: Removing And Replacing The Rack Rails

    Removing and replacing the rack rails Removing and replacing the rack rails Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.

  • Page 91: Removing And Replacing The Cable Management Arm

    Removing and replacing the cable management arm Removing and replacing the cable management arm Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 92 Removing and replacing the cable management arm...

  • Page 93: Removing And Replacing The Access Panel

    Removing and replacing the access panel Removing and replacing the access panel CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

  • Page 94: Removing And Replacing The Air Baffle

    Removing and replacing the air baffle Removing and replacing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure Procedure 1.

  • Page 95: Removing And Replacing A Fan Blank

    Removing and replacing a fan blank Removing and replacing a fan blank CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure Procedure 1. Extend the server from the rack . 2.

  • Page 96: Removing And Replacing A Fan

    Removing and replacing a fan Removing and replacing a fan CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure Procedure 1. Extend the server from the rack . 2. Remove the access panel . 3.

  • Page 97: Removing And Replacing A Drive Blank

    Removing and replacing a drive blank Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. CAUTION: Procedure Procedure 1. To remove a drive blank in outer drive cage, remove the bezel if installed. 2.
  • Page 98 To replace the component, reverse the removal procedure. Removing and replacing a drive blank...

  • Page 99: Removing And Replacing A Hot-Plug Drive

    Removing and replacing a hot-plug drive Removing and replacing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1.
  • Page 100 SFF Smart Carrier (SC) SAS/SATA/NVMe SFF Smart Carrier NVMe (SCN) To replace the component, reverse the removal procedure. Removing and replacing a hot-plug drive...

  • Page 101: Removing And Replacing A Uff Drive

    Removing and replacing a uFF drive Removing and replacing a uFF drive Procedure Procedure 1. Back up all server data. 2. To remove a drive in outer drive cage, remove the bezel if installed. 3. To remove the drive from an inner drive cage, do the following: NOTE: NOTE: If the HPE designated cable management arm is not installed on the rack, ensure that the cables at the rear of the...
  • Page 102 6. If installed, remove the SSD card. Retain the screw and SSD card for installing on new uFF drive. 7. Remove the drive carrier. Removing and replacing a uFF drive...
  • Page 103 To replace the component, reverse the removal procedure. Removing and replacing a uFF drive...

  • Page 104: M.2 Sata Ssd Option Replacement

    M.2 SATA SSD option replacement M.2 SATA SSD option replacement Removing and replacing the M.2 SATA SSD add‑in card Removing and replacing an M.2 SATA SSD M.2 SATA SSD option replacement...
  • Page 105 Removing and replacing the M.2 SATA SSD add‑in card Removing and replacing the M.2 SATA SSD add in card CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either a CAUTION: riser slot blank or an expansion card installed.

  • Page 106: Removing And Replacing The M.2 Sata Ssd Add-In Card

    Secondary riser slot 3 11. Remove the M.2 SATA SSDs from the add-in card. Retain these SSDs for installation onto the new add-in card. To replace the component, reverse the removal procedure. Removing and replacing the M.2 SATA SSD add‑in card...

  • Page 107: Removing And Replacing An M.2 Sata Ssd

    Removing and replacing an M.2 SATA SSD Removing and replacing an M.2 SATA SSD This procedure is for drives on the system board, riser, or expansion card. NOTE: NOTE: Do not perform this procedure on uFF drives. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: Philips No.

  • Page 108: Drive Backplane Replacement

    Drive backplane replacement Drive backplane replacement Removing and replacing the 4 LFF drive backplane Removing and replacing the 2 SFF drive backplane Removing and replacing the 8 SFF drive backplane Drive backplane replacement...

  • Page 109: Removing And Replacing The 4Lff Sas/Sata Drive Backplane

    Removing and replacing the 4LFF SAS/SATA drive backplane Removing and replacing the 4LFF SAS/SATA drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2.
  • Page 110 To replace the component, reverse the removal procedure. Removing and replacing the 4LFF SAS/SATA drive backplane...

  • Page 111: Removing And Replacing A 2Sff Sas/Sata, Uff, Or Nvme Drive Backplane

    Removing and replacing a 2SFF SAS/SATA, uFF, or NVMe drive backplane Removing and replacing a 2SFF SAS/SATA, uFF, or NVMe drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 112 13. Disconnect all cables from the drive backplane. 14. Remove the 2SFF SAS/SATA, uFF, or NVMe drive backplane. Outer drive cage Inner drive cage a. Remove the bracket screw from the cage. NOTE: NOTE: The screw is on the top side of the cage. b.
  • Page 113 To replace the component, reverse the removal procedure. Removing and replacing a 2SFF SAS/SATA, uFF, or NVMe drive backplane...

  • Page 114: Removing And Replacing An 8Sff Sas/Sata Or Nvme Drive Backplane

    Removing and replacing an 8SFF SAS/SATA or NVMe drive backplane Removing and replacing an 8SFF SAS/SATA or NVMe drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2.
  • Page 115 13. Disconnect all cables from the drive backplane. 14. Remove the 8SFF drive backplane. Outer drive cage Inner drive cage To replace the component, reverse the removal procedure. Removing and replacing an 8SFF SAS/SATA or NVMe drive backplane...

  • Page 116: Removing And Replacing An Expansion Board

    Removing and replacing an expansion board Removing and replacing an expansion board Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 117 Secondary riser slot 3: full height To replace the component, reverse the removal procedure. Removing and replacing an expansion board...

  • Page 118: Removing And Replacing The Gpu

    Removing and replacing the GPU Removing and replacing the GPU Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a.
  • Page 119 To replace the GPU in primary riser slot 1, install the full-height bracket on the GPU if not installed already. The screw type and location shown in the illustration might be different depending on the GPU option. To replace the component, reverse the removal procedure. Removing and replacing the GPU...

  • Page 120: Removing And Replacing The Low-Profile Riser Blank

    Removing and replacing the low-profile riser blank Removing and replacing the low-profile riser blank Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 121: Removing And Replacing The Primary Riser Board

    Removing and replacing the primary riser board Removing and replacing the primary riser board Prerequisites Prerequisites Make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a.

  • Page 122: Removing And Replacing The Secondary Riser Board

    Removing and replacing the secondary riser board Removing and replacing the secondary riser board Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 123: Removing And Replacing The Smart Array Type-A Modular Controller Or 1-Port Nvme Adapter

    Removing and replacing the Smart Array type-a modular controller or 1-port NVMe Removing and replacing the Smart Array type-a modular controller or 1-port NVMe adapter adapter Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a.

  • Page 124: Removing And Replacing An Energy Pack

    Removing and replacing an energy pack Removing and replacing an energy pack Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.

  • Page 125: Removing And Replacing The Energy Pack Holder

    Removing and replacing the energy pack holder Removing and replacing the energy pack holder Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 126: Removing And Replacing An Optical Drive Blank From The Lff Drive Chassis

    Removing and replacing an optical drive blank from the LFF drive chassis Removing and replacing an optical drive blank from the LFF drive chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 127 To replace the component, reverse the removal procedure. Removing and replacing an optical drive blank from the LFF drive chassis...

  • Page 128: Removing And Replacing An Optical Drive Blank From The Sff Drive Chassis

    Removing and replacing an optical drive blank from the SFF drive chassis Removing and replacing an optical drive blank from the SFF drive chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 129 Removing and replacing an optical drive blank from the SFF drive chassis...

  • Page 130: Removing And Replacing An Optical Drive From The Lff Drive Chassis

    Removing and replacing an optical drive from the LFF drive chassis Removing and replacing an optical drive from the LFF drive chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 131 To replace the component, reverse the removal procedure. Removing and replacing an optical drive from the LFF drive chassis...

  • Page 132: Removing And Replacing An Optical Drive From The Sff Drive Chassis

    Removing and replacing an optical drive from the SFF drive chassis Removing and replacing an optical drive from the SFF drive chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 133 To replace the component, reverse the removal procedure. Removing and replacing an optical drive from the SFF drive chassis...

  • Page 134: Removing And Replacing A Chassis Ear

    Removing and replacing a chassis ear Removing and replacing a chassis ear Prerequisites Prerequisites Before you perform this procedure, make sure that you have an electric screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Extend the server from the rack . 3.
  • Page 135 Before installing the new ear, install a spring and a screw in the ear and attach the label to the front of the ear. To replace the component, reverse the removal procedure. Removing and replacing a chassis ear...

  • Page 136: Removing And Replacing The Lff Front I/O Assembly

    Removing and replacing the LFF front I/O assembly Removing and replacing the LFF front I/O assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver T-15 Torx screwdriver Procedure Procedure 1.
  • Page 137 11. Release the front I/O cable from the clips. 12. Remove the front I/O assembly. a. Remove screws. b. Detach the ambient thermal sensor cable from its clip. c. Remove the front I/O module. To replace the component, reverse the removal procedure. Removing and replacing the LFF front I/O assembly...

  • Page 138: Removing And Replacing The Sff Front I/O Assembly

    Removing and replacing the SFF front I/O assembly Removing and replacing the SFF front I/O assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver T-15 Torx screwdriver Procedure Procedure 1.
  • Page 139 11. Remove the front I/O module. 12. Remove the front I/O cables. Removing and replacing the SFF front I/O assembly...
  • Page 140 To replace the component, reverse the removal procedure. Removing and replacing the SFF front I/O assembly...

  • Page 141: Removing And Replacing The Ocp Nic 3.0 Adapter

    Removing and replacing the OCP NIC 3.0 adapter Removing and replacing the OCP NIC 3.0 adapter CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1.

  • Page 142: Removing And Replacing The Ocp Nic 3.0 Adapter Rails

    Removing and replacing the OCP NIC 3.0 adapter rails Removing and replacing the OCP NIC 3.0 adapter rails CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
  • Page 143 To replace the component, reverse the removal procedure. Removing and replacing the OCP NIC 3.0 adapter rails...

  • Page 144: Hpe Ns204I-P Nvme Os Boot Device Replacement

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device replacement replacement Removing and replacing the boot device Removing and replacing a boot device drive Relocating the M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device replacement...

  • Page 145: Removing And Replacing The Boot Device

    Removing and replacing the boot device Removing and replacing the boot device Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Observe the following alerts: CAUTION: CAUTION: The boot device and the drives installed on the boot device are not hot-pluggable. To remove the boot device, or a drive from the boot device, you must first power down the server.
  • Page 146 Retain these SSDs for installation onto the new boot device. To replace the component, reverse the removal procedure. Removing and replacing the boot device...
  • Page 147 Removing and replacing a boot device Removing and replacing a boot device drive drive The boot device supports two physical drive sizes: 22110 (110 mm) 2280 (80 mm) Two drives of the same physical size, or one of each size, can be installed at the same time. Depending on the replacement drive size, you might need to relocate the M.2 drive retaining latches on the boot device.

  • Page 148: Removing And Replacing A Boot Device Drive

    To replace the component, reverse the removal procedure. Removing and replacing a boot device drive...

  • Page 149: Relocating The M.2 Drive Retaining Latches

    Relocating the M.2 drive retaining latches Relocating the M.2 drive retaining latches Procedure Procedure 1. If your spare kit includes an 80 mm replacement drive, remove the retaining latch from its current location. 2. Install the retaining latch at the 80 mm drive location. Relocating the M.2 drive retaining latches...

  • Page 150: Removing And Replacing The Serial Port Cable

    Removing and replacing the serial port cable Removing and replacing the serial port cable Prerequisites Prerequisites Before you perform this procedure, make sure that you have a nut screwdriver available. Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 151: Removing And Replacing A Power Supply Blank

    Removing and replacing a power supply blank Removing and replacing a power supply blank CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated. Procedure Procedure Remove the power supply blank from the power supply bay. To replace the component, reverse the removal procedure.

  • Page 152: Removing And Replacing A Flexible Slot Power Supply

    Removing and replacing a Flexible Slot power supply Removing and replacing a Flexible Slot power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or WARNING: power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank.
  • Page 153 3. For an AC power supply, do the following: a. Disconnect the power cord from the power supply. b. Remove the power supply. Removing and replacing a Flexible Slot power supply...
  • Page 154 4. For a DC power supply, do the following: a. Slide the power supply out of the bay just enough to access the ground cable screw. b. Detach the ground (earthed) cable from the power supply. c. Remove the terminal block connector from the power supply. Removing and replacing a Flexible Slot power supply...
  • Page 155 d. Remove the power supply. To replace the component, reverse the removal procedure. Removing and replacing a Flexible Slot power supply...

  • Page 156: Heatsink Replacement

    Heatsink replacement Heatsink replacement Removing a heatsink Replacing a heatsink Heatsink replacement...

  • Page 157: Removing A Heatsink

    Removing a heatsink Removing a heatsink This procedure shows a standard heatsink as an example. The removal process is the same for both the standard and high performance heatsinks. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-20 Torx screwdriver available. Procedure Procedure 1.
  • Page 158 c. Place the heatsink on a flat work surface with its contact side facing upward. Removing a heatsink...

  • Page 159: Replacing A Heatsink

    Replacing a heatsink Replacing a heatsink This procedure shows a standard heatsink as an example. The replacement process is the same for both the standard and high performance heatsinks. Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available:...
  • Page 160 4. If removed, install the air baffle . 5. Install the access panel. 6. Install the server into rack. 7. Connect all peripheral cables to the server. 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10.

  • Page 161: Processor Replacement

    Processor replacement Processor replacement Removing a processor Replacing a processor Processor replacement...

  • Page 162: Removing A Processor

    Removing a processor Removing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-20 Torx screwdriver Alcohol wipe Procedure Procedure 1.
  • Page 163 c. Place the heatsink on a flat work surface with its contact side facing upward. 11. Use an alcohol wipe to remove the existing thermal grease from the heatsink. Allow the alcohol to evaporate before continuing. 12. Use a T-20 Torx screwdriver to loosen the three captive screws in the sequence shown in the following image, and then pivot the force frame upward.
  • Page 164 Removing a processor...

  • Page 165: Replacing A Processor

    Replacing a processor Replacing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-20 Torx screwdriver Thermal grease (spare part number: 777298-001) Procedure...
  • Page 166 a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). When using a torque wrench to tighten the screws, apply a torque of 1.58 N-m (14 lbf-in). 4.
  • Page 167 Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. a. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b.

  • Page 168: System Battery Replacement

    System battery replacement System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5–10 years. System battery replacement...

  • Page 169: System Battery Information

    System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real- time clock. WARNING: WARNING: If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.

  • Page 170: Removing And Replacing The System Battery

    Removing and replacing the system battery Removing and replacing the system battery Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 171 10. Install the access panel . 11. Install the server into the rack. 12. Connect all peripheral cables to the server. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . 16.

  • Page 172: Removing And Replacing A Dimm

    Removing and replacing a DIMM Removing and replacing a DIMM Procedure Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.

  • Page 173: System Board Assembly Replacement

    System board assembly replacement System board assembly replacement Removing the system board Installing the system board Re-entering the server serial number and product ID System board assembly replacement...

  • Page 174: Removing The System Board

    Removing the system board Removing the system board Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 screwdriver (for system board screws and the handle) T-20 screwdriver (for processor and heatsink screws) Hex nut screw driver Alcohol wipe System board handle (from spare system board kit)
  • Page 175 15. Remove the left OCP NIC 3.0 adapter rail . 16. Remove all DIMMs. 17. Allow the existing heatsink to cool. 18. Remove the heatsink: CAUTION: CAUTION: To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate.
  • Page 176 c. Place the heatsink on a flat work surface with its contact side facing upward. 19. Use an alcohol wipe to remove the existing thermal grease from the heatsink. Allow the alcohol to evaporate before continuing. 20. Use a T-20 Torx screwdriver to loosen the three captive screws in the sequence shown in the following image, and then pivot the force frame upward.
  • Page 177 22. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. 23. Remove the system board with the base pan: a. Install the system board handle on the corner of the processor socket. b.
  • Page 178 a. Remove the VGA screws. b. Remove all screws from the system board. 25. Remove the right OCP NIC 3.0 adapter rail . 26. Remove the handle from the system board. Removing the system board...

  • Page 179: Replacing The System Board

    Replacing the system board Replacing the system board Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 screwdriver (for system board screws and the handle) T-20 screwdriver (for processor and heatsink screws) Thermal grease (spare part number: 777298-001) Hex nut screw driver Procedure...
  • Page 180 3. Remove the handle from the system board. 4. Install the system board screws. 5. Install the VGA screws. 6. Use a T-20 Torx screwdriver to loosen the three captive screws in the sequence shown in the following image, and then pivot the force frame upward.
  • Page 181 8. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. b. Remove the pin field cover cap. CAUTION: CAUTION: To prevent the risk of damaging the pins in the processor socket, do not reinstall the pin field cover cap after removing it.
  • Page 182 Do not overtighten the screws as this might damage the system board or the processor socket. a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). When using a torque wrench to tighten the screws, apply a torque of 1.58 N⋅m (14 lbf-in).
  • Page 183 CAUTION: CAUTION: Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. a. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b.

  • Page 184: Re-Entering The Server Serial Number And Product Id

    Re-entering the server serial number and product ID Re-entering the server serial number and product ID After replacing the system board, re-enter the system serial number and product ID, and configure the date and time settings. Procedure Procedure 1. Access the UEFI System Utilities. During POST, press F9 F9. 2.

  • Page 185: Removing And Replacing The Chassis Intrusion Detection Switch

    Removing and replacing the chassis intrusion detection switch Removing and replacing the chassis intrusion detection switch Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 186: Hpe Trusted Platform Module 2.0 Gen10 Plus Option

    HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option The HPE Trusted Platform Module 2.0 Gen10 Plus option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM CAUTION: including keys will be erased.

  • Page 187: Troubleshooting

    Troubleshooting Troubleshooting NMI functionality Troubleshooting resources Troubleshooting...

  • Page 188: Nmi Functionality

    NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.

  • Page 189: Troubleshooting Resources

    Troubleshooting resources Troubleshooting resources Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents: Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance. Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.

  • Page 190: Diagnostic Tools

    Diagnostic tools Diagnostic tools Diagnostic tools...

  • Page 191: Uefi System Utilities

    UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.

  • Page 192: Selecting The Boot Mode

    Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy NOTE:...

  • Page 193: Secure Boot

    Secure Boot Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.

  • Page 194: Launching The Embedded Uefi Shell

    Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.

  • Page 195: Ilo Service Port

    iLO Service Port Service Port When you have physical access to a server, you can use the Service Port to do the following: Download the Active Health System Log to a supported USB flash drive. When you use this feature, the connected USB flash drive is not accessible by the host operating system. Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following: iLO web interface Remote console...

  • Page 196: Intelligent Provisioning

    Intelligent Provisioning Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software.

  • Page 197: Hpe Insight Remote Support

    HPE Insight Remote Support HPE Insight Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level.

  • Page 198: Hpe Infosight For Servers

    HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...

  • Page 199: Usb Support

    USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...

  • Page 200: External Usb Functionality

    External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. External USB functionality...

  • Page 201: Smart Storage Administrator

    Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.

  • Page 202: Component Identification

    Component identification Component identification This chapter describes the external and internal server features and components. Component identification...

  • Page 203: Front Panel Components

    Front panel components Front panel components LFF drive model LFF drive model Item Item Description Description Optical drive (optional, for short chassis only) Serial number/iLO information pull tab iLO service port USB 3.0 port LFF drive bays (up to 12 LFF drives) SFF SAS/SATA/U.3 NVMe drive model SFF SAS/SATA/U.3 NVMe drive model Item...
  • Page 204 Item Item Description Description USB 3.0 port iLO service port SFF drive bays (up to 24 SAS/SATA/U.3 NVMe drives) 2SFF U.2 NVMe is supported with 8SFF SAS/SATA, but not supported with 8SFF U.3 NVMe. SFF U.2 NVMe drive model SFF U.2 NVMe drive model This model is supported with short chassis only.

  • Page 205: Front Panel Leds And Buttons

    Front panel LEDs and buttons Front panel LEDs and buttons Front panel LEDs and buttons...

  • Page 206: Lff Drive Model

    LFF drive model LFF drive model Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 flash per second = Remote management or firmware upgrade in progress 4 flashes per second = iLO manual reboot sequence initiated 8 flashes per second = iLO manual reboot sequence in progress...

  • Page 207: Sff Drive Model

    SFF drive model SFF drive model Item Item Description Description Status Status Power On/Standby button and Solid green = System on system power LED Flashing green (1 flash per second) = Performing power on sequence Solid amber = System in standby Off = No power present Health LED Solid green = Normal...

  • Page 208: Server Uid Led

    Server UID LED Server UID LED The UID LED is used to locate a particular server when it is deployed in a dense with other equipment. Activating the UID LED helps an on-site technician to quickly identify a server for maintenance tasks. Server UID LED...

  • Page 209: Using The Uid Button To View The Server Health Summary

    Using the UID button to view the Server Health Summary Using the UID button to view the Server Health Summary You can use the UID button to display the iLO Server Health Summary screen on an external monitor. This function works both when the server is powered on or off.

  • Page 210: Front Panel Led Power Fault Codes

    Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...

  • Page 211: Rear Panel Components

    Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 x16 (16, 8, 4, 1) Slot 2 PCIe4 x16 (16, 8, 4, 1) Slot 3 PCIe4 x16 (16, 8, 4, 1) (optional) Flex Slot power supply 2 (hot-plug, optional) Flex Slot power supply 1 (hot-plug) Serial port (optional) USB 3.0 ports (2)

  • Page 212: Rear Panel Leds

    Rear panel LEDs Rear panel LEDs Item Item Status Status Definition Definition NIC link Green Network link No network link NIC status Solid Green Linked to network Flashing green Network active No network activity Solid blue Activated Flashing blue 1 flash per sec = Remote management or firmware upgrade in progress 4 flashes per sec = iLO manual reboot sequence initiated...

  • Page 213: System Board Components

    System board components System board components Item Item Description Description Serial port connector Secondary PCIe riser connector System maintenance switch Storage controller backup power connector 2 GPU power connector 2 Primary PCIe riser connector System battery NVMe port 6A OCP NIC 3.0 connector OCP X16 upgrade connector Internal USB 3.0 connector Storage controller backup power connector 1...
  • Page 214 Item Item Description Description NVMe port 5A Front I/O connector Fan connector 8 GPU power connector 1 Fan connector 7 Fan connector 6 TPM connector Fan connector 5 Fan connector 4 NVMe port 3A NVMe port 1A Fan connector 3 NVMe port 2A Fan connector 2 Fan connector 1...

  • Page 215: System Maintenance Switch Descriptions

    System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...

  • Page 216: Dimm Slot Locations

    DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16). The supported Advance Memory Protection (AMP) modes use the letter assignments for population guidelines. The arrow points to the front of the server. DIMM slot locations...

  • Page 217: Dimm Label Identification

    DIMM label identification DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS).

  • Page 218: Processor And Socket Components

    Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Processor and socket components...

  • Page 219: Drive Box Identification

    Drive box identification Drive box identification LFF drive model Short chassis Long chassis Item Item Description Description Box 1 Box 2 Box 3 Optional SFF drive model Short chassis Drive box identification...
  • Page 220 Long chassis NOTE: NOTE: 2SFF drive cage is not supported in long chassis configuration. Item Item Description Description Box 1 Box 2 Box 3 Box 4 Box 5 Optional Drive box identification...

  • Page 221: Drive Bay Numbering

    Drive bay numbering Drive bay numbering CAUTION: CAUTION: When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank installed.
  • Page 222 Drive numbering color Drive numbering color Description Description Green 8SFF SAS/SATA/U.2 or U.3 NVMe drives Orange 2SFF SAS/SATA/U.3 NVMe drives (optional) Blue Dual uFF M.2 drives (optional) If 8SFF U.3 NVMe drives are installed in box 3, only 2 SFF U.3 NVMe drives are supported in box 4 using 1-port NVMe adapter due to the cabling limitation.

  • Page 223: Drive Leds And Buttons

    Drive LEDs and buttons Drive LEDs and buttons Drive LEDs and buttons...

  • Page 224: Low-Profile Lff Drive Led Definitions

    Low-profile LFF drive LED definitions Low-profile LFF drive LED definitions Item Item Status Status Definition Definition Fault\Locate Solid amber The drive has failed. Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this (1 flash per second) drive;...

  • Page 225: Smart Carrier (Sc) Drive Led Definitions

    Smart Carrier (SC) drive LED definitions Smart Carrier (SC) drive LED definitions Item Item Status Status Definition Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity Rotating green Drive activity...

  • Page 226: Smart Carrier Nvme (Scn) Drive Led Definitions

    Smart Carrier NVMe (SCN) drive LED definitions Smart Carrier NVMe (SCN) drive LED definitions The NVMe drive is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. CAUTION: Do not remove an NVMe drive from the drive bay while the Do not remove LED is flashing.
  • Page 227 Smart Carrier NVMe (SCN) drive LED definitions...

  • Page 228: Uff Drive Components And Leds

    uFF drive components and LEDs uFF drive components and LEDs Item Item Description Description Status Status Locate Off—Normal Solid blue—The drive is being identified by a host application Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch Removes the uFF drive when released Do not remove LED Off—OK to remove the drive.

  • Page 229: Pcie Expansion Slot Definitions

    PCIe expansion slot definitions PCIe expansion slot definitions Slot number Type Slot number Type Form factor Form factor Connector link width Connector link width Negotiable link width Negotiable link width PCIe 4.0 Full-height/full-length 16, 8, 4, 1 PCIe 4.0 Half-height/half-length 16, 8, 4, 1 PCIe 4.0 Half-height/half-length...

  • Page 230: Pcie4 Slot Description

    PCIe4 slot description PCIe4 slot description Item Item Description Description Definition Definition PCI Express version Each PCIe version corresponds to a specific data transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. PCIe 1.x PCIe 2.x PCIe 3.x...

  • Page 231: Riser Board Components

    Riser board components Riser board components Standard primary riser Standard primary riser Item Item Description Description PCIe4 x16 (16, 8, 4, 1) slot PCIe4 x16 (16, 8, 4, 1) slot Slimline primary riser Slimline primary riser Item Item Description Description PCIe4 x16 (16, 8, 4, 1) slot Slimline connectors Standard secondary riser...
  • Page 232 Item Item Description Description 1 -2 Slimline connectors Riser board components...

  • Page 233: Hpe Ns204I-P Nvme Os Boot Device Components

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...

  • Page 234: Hpe Ns204I-P Nvme Os Boot Device Led Definitions

    HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...

  • Page 235: Fan Bay Numbering

    Fan bay numbering Fan bay numbering The arrow points to the front of the server. Fan bay numbering...

  • Page 236: Cabling

    Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Cabling...

  • Page 237: Cabling Guidelines

    Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables Before connecting cables Note the port labels on the PCA components.
  • Page 238 Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...

  • Page 239: Cable Routing: 4/8Lff Drive Model

    Cable routing: 4/8LFF drive model Cable routing: 4/8LFF drive model 4LFF SATA drives (box 1) connected to system board 4LFF SAS/SATA drives (box 1) connected to HPE Smart Array type-a modular controller 8LFF SATA drives (box 1 and 2) connected to system board Cable routing: 4/8LFF drive model...
  • Page 240 8LFF SAS/SATA drives (box 1 and 2) connected to HPE Smart Array type-a modular controller Cable Cable Description Description color color Orange Mini-SAS cable from box 1 drive backplane port 1 to type-a controller port 1 Blue Mini-SAS cable from box 2 drive backplane port 1 to type-a controller port 2 LFF drive power cabling Cable routing: 4/8LFF drive model...
  • Page 241 Cable Cable Description Description color color Orange Power cable from box 1 drive backplane to system board power connector 1 Blue Power cable from box 2 drive backplane to system board power connector 3 Cable routing: 4/8LFF drive model...

  • Page 242: Cable Routing: 8/16/20Sff Sas/Sata Drive Model

    Cable routing: 8/16/20SFF SAS/SATA drive model Cable routing: 8/16/20SFF SAS/SATA drive model 8SFF SATA drives (box 1) connected to system board 8SFF SAS/SATA drives (box 1) connected to HPE Smart Array type-a modular controller Cable Cable Description Description color color Orange Mini-SAS cable from box 1 drive backplane port 1 to type-a controllerport 1 Blue Mini-SAS cable from box 1 drive backplane port 2 to type-a controller port 2...
  • Page 243 Cable Cable Description Description color color Orange Mini-SAS cable from box 1 drive backplane port 1 to type-a controller port 1 Blue Mini-SAS cable from box 1 drive backplane port 2 to type-a controller port 2 Gold Mini-SAS cable from box 2 drive backplane port 1 to type-a controller port 3 8SFF SAS/SATA drives (box 1) connected to HPE Smart Array PCIe plug-in controller This illustration shows the cabling for PCIe plug-in controller installed in slot 2.
  • Page 244 Cable Cable Description Description color color Orange Mini-SAS cable from box 1 drive backplane port 1 to type-a controller port 1 Blue Mini-SAS cable from box 1 drive backplane port 2 to type-a controller port 2 Gold Mini-SAS cable from box 3 drive backplane port 1 to type-a controller port 3 Pink Mini-SAS cable from box 3 drive backplane port 2 to type-a controller port 4 20SFF SAS/SATA Configuration...
  • Page 245 Cable Cable Description Description color color Black Mini-SAS cable from SAS expander port 2 to type-a controller port 2 4SFF SAS/SATA drives (box 2 and 4) connected to SAS expander Cable Cable Description Description color color Orange Mini-SAS cable from SAS expander port 5 to box 2 drive backplane port 1 Blue Mini-SAS cable from SAS expander port 8 to box 4 drive backplane port 1 SFF drive power cabling...
  • Page 246 Cable Cable Description Description color color Gold Power cable from box 1 8SFF drive backplane to box 2 2SFF drive backplane Pink Power cable from box 3 8SFF drive backplane to box 4 2SFF drive backplane Cable routing: 8/16/20SFF SAS/SATA drive model...

  • Page 247: Cable Routing: 8/16Sff U.2/U.3 Nvme Drive Model

    Cable routing: 8/16SFF U.2/U.3 NVMe drive model Cable routing: 8/16SFF U.2/U.3 NVMe drive model 8SFF U.2 NVMe drives (box 1) connected to system board Item Item Description Description Orange Slimline cable from box 1 drive backplane port 1 to NVMe port 3A on system board Blue Slimline cable from box 1 drive backplane port 2 to NVMe port 1A on system board Gold...
  • Page 248 Item Item Description Description Pink Slimline cable from box 3 drive backplane port 4 to NVMe port 6A on system board 8SFF U.3 NVMe drives (box 1) connected to system board Item Item Description Description Orange Slimline cable from box 1 drive backplane port 1 to NVMe port 3A on system board Blue Slimline cable from box 1 drive backplane port 2 to NVMe port 1A on system board Gold...
  • Page 249 Item Item Description Description Blue Slimline cable from box 3 drive backplane port 2 to port 1B on secondary riser Gold Slimline cable from box 3 drive backplane port 3 to port 2A on system board Pink Slimline cable from box 3 drive backplane port 4 to port 6A on system board Green Slimline cable from box 4 drive backplane port 1 to port 7A on 1-port NVMe adapter 8+2 U.3 NVMe drives (box 3 and 4) connected to system board, riser, and 1-port NVMe adapter and OCP x16 NIC adapter installed Item...

  • Page 250: Cable Routing: 2Sff/2+2Sff Sas/Sata/Uff Drives

    Cable routing: 2SFF/2+2SFF SAS/SATA/uFF drives Cable routing: 2SFF/2+2SFF SAS/SATA/uFF drives 2SFF SAS/SATA/uFF drives installed in outer cage (box 2) and connected to system board 2SFF SAS/SATA/uFF drives installed in outer cage (box 2) and connected to type-a storage controller 2SFF SAS/SATA/uFF drives installed in outer cage (box 2) and connected to type-p storage controller This illustration shows the cabling for type-p storage controller installed in slot 2.
  • Page 251 2+2SFF SAS/SATA/uFF drives installed in outer and inner cages (box 2 and 4) and connected to system board 2+2SFF SAS/SATA drives installed in outer and inner cages (box 2 and 4) and connected to type-p storage controller This illustration shows the cabling for type-p storage controller installed in slot 2. The cabling for type-p storage controller installed in slot 3 is similar.
  • Page 252 Cable Cable Description Description color color Orange Mini-SAS cable from box 2 drive backplane port 1 to type-p controller port 1 Blue Mini-SAS cable from box 4 drive backplane port 1 to type-p controller port 2 Power cabling Cable Cable Description Description color...

  • Page 253: Cable Routing: 2Sff Nvme/2+2Sff Nvme Drives

    Cable routing: 2SFF NVMe/2+2SFF NVMe drives Cable routing: 2SFF NVMe/2+2SFF NVMe drives 2SFF U.2/U.3 NVMe drives installed in outer cage (box 2) and connected to system board (For 8SFF + 2NVMe configuration) 2+2SFF U.3 NVMe drives installed in outer and inner cages (box 2 and 4) and connected to system board (For 16SFF SAS/SATA + 4NVMe configuration) NOTE: NOTE:...

  • Page 254: Cable Routing: Optical Drive

    Cable routing: Optical drive Cable routing: Optical drive Cable routing: Optical drive...

  • Page 255: Cable Routing: Front I/O

    Cable routing: Front I/O Cable routing: Front I/O Cable routing: Front I/O...

  • Page 256: Cable Routing: Serial Port

    Cable routing: Serial port Cable routing: Serial port Cable routing: Serial port...

  • Page 257: Cable Routing: Chassis Intrusion Detection Switch

    Cable routing: Chassis intrusion detection switch Cable routing: Chassis intrusion detection switch Cable routing: Chassis intrusion detection switch...

  • Page 258: Cable Routing: M.2 Sata Ssd Add-In Card

    Cable routing: M.2 SATA SSD add-in card Cable routing: M.2 SATA SSD add-in card M.2 SATA SSD add-in card cabling from the primary riser M.2 SATA SSD add-in card cabling from the primary riser Item Item Description Description Orange M.2 SATA SSD 1 cable Blue M.2 SATA SSD 2 cable M.2 SATA SSD add-in card cabling from the secondary riser...

  • Page 259: Cable Routing: Controller Backup Power Cable

    Cable routing: Controller backup power cable Cable routing: Controller backup power cable This illustration shows the cabling for type-p controller installed in slot 2. The cabling for type-p controller installed in slot 3 is similar. Cable routing: Controller backup power cable...

  • Page 260: Cable Routing: Energy Pack

    Cable routing: Energy pack Cable routing: Energy pack Cable routing: Energy pack...

  • Page 261: Cable Routing: Ocp X16 Nic Adapter

    Cable routing: OCP x16 NIC adapter Cable routing: OCP x16 NIC adapter Cable routing: OCP x16 NIC adapter...

  • Page 262: Specifications

    Specifications Specifications This chapter lists the technical specifications for the server, including: Environmental specifications Mechanical specifications Power supply specifications Specifications...

  • Page 263: Environmental Specifications

    Environmental specifications Environmental specifications Specifications Specifications Value Value Temperature range* Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) — Operating 8% to 90% - Relative humidity (Rh), 28°C (82.4°F) maximum wet bulb temperature, non-condensing Nonoperating 5 to 95% relative humidity (Rh), 38.7°C (101.7°F) maximum wet bulb...

  • Page 264: Mechanical Specifications

    Mechanical specifications Mechanical specifications Specification Specification Value Value Height 4.28 cm (1.69 in) Depth – Short Chassis (two cages) 82.62 cm (32.52 in) – Long Chassis (three cages) 100.88 cm (39.71 in) Width 43.46 cm (17.11 in) Weight (approximate range) –...

  • Page 265: Power Supply Specifications

    Power supply specifications Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply...
  • Page 266 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
  • Page 267 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
  • Page 268 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
  • Page 269 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
  • Page 270 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...

  • Page 271: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...

  • Page 272: Websites

    Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL325 Gen10 Plus Server https://www.hpe.com/servers/dl325-gen10plus https://www.hpe.com/servers/dl325-gen10plus HPE ProLiant DL325 Gen10 Plus Server user documents https://www.hpe.com/info/DL325Gen10Plus-docs https://www.hpe.com/info/DL325Gen10Plus-docs Websites...

  • Page 273: Support And Other Resources

    Support and other resources Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Warranty information Regulatory information Documentation feedback Support and other resources...

  • Page 274: Accessing Hewlett Packard Enterprise Support

    Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...

  • Page 275: Accessing Updates

    Accessing updates Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads...

  • Page 276: Remote Support

    Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.

  • Page 277: Warranty Information

    Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...

  • Page 278: Regulatory Information

    Regulatory information Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).

  • Page 279: Documentation Feedback

    Documentation feedback Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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