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en Troubleshooting
Fault
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
The spin cycle runs several
times.
The programme duration
changes during the wash
cycle.
56
Cause
The water outlet hose is con-
nected too high.
Detergent dosage is too
high.
Unapproved extension in-
stalled on the water drain
hose.
You have not pressed Start/
.
Reload
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
troubleshooting
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 40
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 66
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
If intelligent dosing is activated, re-
▶
duce the "basic dosage"
→ Page 42.
If you dose manually, reduce the
▶
amount of detergent for the next
washing cycle with the same load.
Remove any unapproved exten-
▶
sions from the water hose. Connect-
ing the appliance
Press Start/Reload
▶
"Clean the filters in the water in-
▶
flow" → Page 49.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Not a fault – no action required.
▶
Note: When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Not a fault – no action required.
▶
.
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