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- Is it safe to use my TENS anywhere on the body by anybody?
This unit is extremely helpful for shoulders, back, arms, legs, feet, hips and knee area. It can be
extremely beneficial when used properly.
DO NOT use the device near the heart on the chest, genitals, neck, face or head. If you have any
medical condition and are unsure about using the device safely, consult your physician first (also
refer to Safety Warnings in this manual).
- What is the difference between PMS and TENS? Does this unit provide both?
PMS stands for Electrical Muscle Stimulation and TENS stands for Transcutaneous Electrical Neural
Stimulation. TENS modes on the device are specifically for pain and soreness. The PMS modes are
for muscle stimulation and better blood circulation in the lower body.
- What can I do to elongate the life of my electrode pad?
Cleanse the area of skin you will be placing the electrode pad with soap and water, or with a damp
cloth. Make sure the area is dry before applying the electrode pad. When storing the electrode pad,
we recommend placing it back onto the plastic film the pad came attached.
Electrodes that become wet from sweat or water and do not stick anymore need to be replaced.
You can also cleanse the pad with a damp cloth. If it is too dirty or your skin feels numb after the pad
is cleaned, replace the pad.
- What type of conditions does TENS/PMS really benefit?
TENS is great for many kinds of muscle and nerve pains such as lower back pain, knee pain, sciatica,
and fibromyalgia. PMS modes are great for improving muscle performance or increasing blood
circulation in the lower extremities from a sedentary lifestyle or your muscles lack tone and firmness.
Cleaning and Maintenance
Please use moistened cloth by water or neutral detergent to clean the device first, and then use dry
cloth to wipe it dry. The electrode pad coming with the device is disposable and should be replaced
when it's not sticky enough for use. Contact the seller for replacements. Keep the sticky side of the
pad from contact with anything except the applied skin area and storage film. Do not touch the
sticky side of the pads with greasy fingertips.
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Troubleshooting
If your device is not operating properly, please check below for common problems and suggested
solutions. If the recommended action does not solve the problem, please contact the seller.
PROBLEM
POSSIBLE CAUSE
Pad is not attached to
the body firmly
The transparent films are
stuck to the pad
The intensity is not felt or
The pad stack together or
has a very weak intensity
overlap
level
The intensity setting is
getting weak
The battery is running out
The adhesive surface of the
pad is dirty or dry
The skin turns red or
The therapy time is too long
feels irritated
or the intensity is set too
high
The electrode pad surface
is worn out
No power output,
no indication light after
The battery is running out
switching on
Power cuts off during use
The battery is running out
SOLUTION
Attach both pad firmly to the skin
Peel off film on the adhesive
surface of pad
Do not stack pad together or
overlap pad
Increase the intensity level
Charge the battery
Wash the adhesive surface of
pads gently with your fingertips
for about 3 seconds under slow
running water
Reduce the application time or
reduce the intensity
Replace electrode pad
Charge the battery
Charge the battery
11
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