Limited Warranty - Digital Stream DSB500DT User Manual

This Digital Stream brand product is warranted by Innovative DTV Solutions, Inc. to the original purchaser against manufacturing
defects in materials and workmanship encountered in the normal noncommercial use of this product for a limited warranty period of:
TWELVE (12) Months Parts and Labor
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United
States. COVERAGE: During the twelve month limited warranty period: Innovative DTV Solutions, Inc. will, at its option, either repair
the defective product at no cost to you, or replace the defective product with a new or remanufactured functionally equivalent
product of equal value. EXCLUSIONS: This limited warranty DOES NOT APPLY to products that have been used commercially,
serviced by an unauthorized service center or third party, or damaged due to abuse, misuse, accident, alteration, modification,
negligence, line power surges, connection to improper voltage supply or settings, accident, acts of God and/or tampering.
HOW TO GET SERVICE: In order to have your merchandise repaired or replaced under this limited warranty, you must contact our
Customer Service representatives by phone or email, and get an RMA number. Once you have obtained an RMA number, send the
product pre-paid to our authorized service center in the original packaging or reasonable substitute to prevent damage. You must
include your full name, shipping address and telephone number for our reference along with proof of purchase in the form of a
purchase receipt or other evidence satisfactory to Innovative DTV Solutions, Inc.. No return of repaired or replaced product will be
shipped back to a PO Box. Innovative DTV Solutions, Inc. will not be responsible for delays or unprocessed claims resulting from a
purchaser's failure to provide any or all of the necessary information. It will take approximately 3 to 4 weeks to process your claim,
from the date of receipt. All of the accessories that came with the product package must be sent along with the main unit. The
RMA number issued by our customer service rep. must be written on the mail package, along with the return address.
Contact the number and/or email below for service:
I
877-400-1230 support@idtvsolutions.com
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES IN CONNECTION WITH THE
PRODUCT, INCLUDING WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN, AND NO WARRANTIES EXPRESS OR IMPLIED INCLUDING SAID WARRANTY OF MERCHANTABILITY,
SHALL APPLY TO THIS PRODUCT AFTER SAID PERIOD. SHOULD THIS PRODUCT PROVE TO BE DEFECTIVE IN WORK­
MANSHIP OR MATERIAL, THE PURCHASER'S SOLE REMEDY SHALL BE SUCH REPAIR OR REPLACEMENT AS IN HEREIN
ABOVE EXPRESSLY PROVIDED, AND UNDER NO CIRCUMSTANCES SHALL INNOVATIVE DTV SOLUTIONS, INC. BE LIABLE
FOR ANY LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE
THIS PRODUCT. THIS WARRANTY IS NON-TRANSFERABLE.
Some states do not allow the exclusion and limitation of incidental or consequential damage, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions or inclusions may not apply to you. This warranty gives you specific
legal right and you may also have other rights, which vary from state to state.

Limited Warranty

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