Welcome
Thank you for purchasing Superchips state-of-the-art Cortex hand held vehicle programmer and diagnostic
tool. Superchips' drive in the automotive aftermarket is unmatched with our quality and innovative designs.
From our plug-in performance chips to our newest addition, the Cortex, we lead the industry in cutting edge
designs and strong customer support.
Your Cortex is designed to be intuitive and user friendly. In fact, it is so easy to use that you shouldn't need
this "Getting Started Manual." However, we realize details are important and answers to the most common
questions will get you on the road more quickly. That's why we created this Getting Started Manual to assist
you with an easy, but thorough walk through.
Superchips is so confident you will be satisfied with the Cortex that we guarantee it! If for any reason, you are
not completely satisfied within 30 days after your purchase of a new Superchips Cortex ("Product"), you may
return it to the place you bought it for a full refund of the purchase price, credit, or a replacement Product at
the dealer's discretion. This Guarantee does not apply to Products purchased from auctions nor does it apply
to Products purchased used. Follow these procedures to get your refund or replacement.
1. If you are returning a hand held programming Product use it to return your vehicle to the factory stock
settings. Instructions are included in this Getting Started Manual.
2. Put the Product back in its original packaging.
3. Make a copy of your sales receipt. The sales receipt must be from the
location where you purchased your Product and must include the name
of the business, its address, and the part number or description of the
applicable Superchips Product. Invoices, credit card statements, or sales
receipts from an online payment service company will not be accepted.
4. Return the Product in its original packaging with a copy of the sales
receipt to the place of purchase.
Note: Superchips tuning devices for diesel engines are not currently compliant with CARB emissions certification procedures but are in a "pending"
status and will be completed as requirements are met. Therefore, they are presently not legal for sale or use in California on pollution controlled
diesel-fueled vehicles.
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