Troubleshooting; Possible Failures - Electrolux EWT9074N5SA User Manual

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8. TROUBLESHOOTING

8.1 Possible Failures

DO NOT call for service until you have
checked the points listed below.
If you call for service and there is nothing
wrong with your washing machine, you
will have to pay for the service call.
Problem
Machine
not
working.
Machine has
washed load
but will not
spin.
Water in
wash bowl.
Will not fill
with water.
Machine
goes out of
balance or
vibrates
excessively
when
spinning.
Water on
floor.
Display Possible Causes
Code
Power not switched on.
No electricity supply through
the power point.
Water taps not turned on.
Out of balance switch off.
Lid not fully closed.
The main supply is
unstable.
Out of balance.
Lid not fully closed.
Drain hose blocked.
Water taps not turned on.
Inlet hoses blocked.
Machine not level.
Levelling feet not adjusted.
Clothes not evenly
distributed.
Loose inlet hose
connections.
Loose drain hose
connections.
You will have to pay even when your
washing machine is under warranty.
Before you call for service, check the
points in the table below.
If after all checks, the problem persists,
contact your local Service Centre.
What to do
Switch on power point.
Check the power point with
another appliance.
Turn on taps.
Open lid, redistribute load
and close lid.
Close lid and press
Start/Pause to resume
operation.
Wait until the main supply is
stable and the appliance
automatically starts
operating.
Open lid, redistribute load,
close lid.
Close lid and press
Start/Pause to resume
operation.
Check drain hose for
blockage. Wait a short while,
the wash will continue.
Turn taps on.
Clean tap filters/washers.
Make the machine level.
Adjust feet to touch the floor.
Redistribute clothes evenly.
Check connections at taps
and rear of machine.
Check connections at rear of
machine.
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