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Faults and what to do about them.
en
Faults
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Residual water in the
care-product compart-
ment.
Odours in the washing
machine.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
i-DOS iIw default setting
deleted.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
44
Cause/remedy
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
Is Easy-Iron selected (depending on the model)? ~ Page 31
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Is the selected speed too low? ~ Page 25
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary. ~ Page 27
■
Run the Drum clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Observe the
max markings in the dispensers.
All settings are changed when the menu setting i-DOS iIw: Content is
changed. ~ Page 22
Appliance aligned? Align the appliance. ~ Page 53
■
Are the appliance feet secured? Secure the appliance's feet. ~ Page 53
■
Have the transport braces been removed? Remove the transport braces.
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~ Page 49
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse / Freshen Up or brush the laundry after washing.
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