Renogy PHOENIX 500 Manual
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Renogy PHOENIX 500 Manual

Portable power station
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PHOENIX 500
Portable Power Station
Version A0

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Summary of Contents for Renogy PHOENIX 500

  • Page 1 PHOENIX 500 Portable Power Station Version A0...
  • Page 2 All information in the User Manual is subject to copyright and other intellectual property rights of Renogy and its licensors. The User Manual may not be modified, reproduced, or copied, in whole or in part, without the prior written permissions of Renogy and its licensors.
  • Page 3 Important Safety Instructions Please save these instructions. The User Manual provides important operation and maintenance instructions for PHOENIX 500 Portable Power Station. Please read the User Manual carefully before operation and save it for future reference. Failure to observe the instructions or precautions in the User Manual can result in electrical shock, serious injury, or death, or can damage PHOENIX, potentially rendering it inoperable.
  • Page 4 • Please use PHOENIX in accordance with its input and output specifications. • DO NOT expose PHOENIX to flammable or harsh chemicals or vapors. • DO NOT expose PHOENIX to strong electrostatic fields, strong magnetic fields, or radiation. • Please ensure that no water sources including downspouts, sprinklers, or faucets are above or near PHOENIX.

  • Page 5: Table Of Contents

    Table of Contents Product Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 05 Identification of Parts - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 05 Package Content- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 07 LCD Display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 08...

  • Page 6: Product Overview

    Product Overview █ Identification of Parts United States Europe/South Korea China /Canada/Japan Australia United Kingdom - 05 -...
  • Page 7 LCD Display AC On/Off Button Power On/Off Button CIG On/Off Button Light On/Off Button AC Outlets LED Strip Lights CIG Port USB On/Off Button Overload Protector USB-A Ports AC Inlet USB-A Fast Charge Port DC Input Port USB-C Port Parallel Outlet - 06 -...

  • Page 8: Package Content

    █ Package Content PHOENIX 500 AC Power Portable Power Station Cable Solar Charge Cable Car Charge Cable User Manual - 07 -...

  • Page 9: Lcd Display

    LCD Display Icon Name Description Indicates the current battery level. As the PHOE- NIX charges, the ring will light up clockwise with the increasing percentage, and the endmost ring segment will fast flash. Once PHOENIX is fully Battery Level charged, all the ring segments will light up and re- main solid.
  • Page 10 Icon Name Description CIG Port Status Indicates the on/off status of the CIG Port. SPS Mode Status Indicates the on/off status of the SPS mode Indicates the enable/disable status of the iBoost iBoost Mode Status mode. When the iBoost mode takes effect, the icon will slow flash.

  • Page 11: Operation

    Operation █ Turning On/Off • Short press the Power On/Off Button to turn on PHOENIX. The LCD Display will light up to display the operating status of PHOENIX. • Long press the Power On/Off Button for 3 seconds to turn off PHOENIX. The LCD Display will go out.
  • Page 12 Bluetooth Connection • Turn on the Bluetooth on the phone or tablet. • Click “+” on the top right corner to search for PHOENIX. • Click “Confirm” on the pop-up menu to add PHOENIX to the device list. • Monitor and program PHOENIX on the DC Home app. •...
  • Page 13 • PHOENIX only connects to the 2.4GHz WiFi network. - 12 -...

  • Page 14: Charging

    104°F (40°C). • DO NOT use damaged accessories to charge PHOENIX as it might cause electric shock. • ONLY use Renogy approved accessories to charge PHOENIX. • DO NOT charge PHOENIX immediately after a long heavy run. • Please charge PHOENIX immediately when the battery level drops below 10% to prevent overdischarge.
  • Page 15 • The operating voltage of the solar panel array shall exceed 10V, and the open circuit voltage shall NOT exceed 50V. • Please ensure that the solar panels are of the same type and ratings and under similar condi- tions. •...

  • Page 16: Powering Devices

    Car Charging • Start the car engine. • Connect the DC Input Port of PHOENIX to the CIG port in the car with the included Car Charge Cable. PHOENIX will start charging automatically. █ Powering Devices • DO NOT discharge PHOENIX at high temperatures above 131°F (55°C) or low temperatures below -4°F (-20°C).
  • Page 17 USB-A/USB-C Devices • Short press the USB On/Off Button with PHOENIX on to turn on the USB-A Ports, USB-A Fast Charge Port, and USB-C Port. Connect the devices to the USB-A Ports, USB-A Fast Charge Port, or USB-C Port to start powering the devices. •...

  • Page 18: Standby Power Supply (Sps)

    • Please select the output frequency of the AC Outlets in accordance with the device specifica- tions. Inappropriate output frequency might damage the device. • Please allow at least 4 inches (101.6 mm) of space on both sides of PHOENIX for efficient heat dissipation when the AC Outlets are in use.

  • Page 19: Parallel Connection

    power supply units (PSU) in the AC devices to confirm the compatibility. • The iBoost mode will be automatically disabled when the SPS mode is turned on. █ Parallel Connection • It is required to turn on PHOENIXes before connecting them in parallel. The iStack technology allows two PHOENIXes to be connected in parallel to deliver 990Wh ca- pacity and 1440W AC output.

  • Page 20: Strip Lights Operation

    • Please read the user manual of PHOENIX Single Phase Parallel Kit before connecting PHOE- NIXes in parallel. • Please fully charge the PHOENIXes before connecting them in parallel. • The AC Inlet will be disabled for AC charging and SPS mode when the single phase parallel kit is connected to PHOENIX.
  • Page 21 • The timeout of the CIG Port or AC Outlets can be set or disabled on the DC Home app. Unit Timeout • When PHOENIX is not charging and the USB-A Ports, USB-A Fast Charge Port, USB-C Port, CIG Port, and AC Outlets are off for 1 hour, PHOENIX will turn off automatically to save ener- •...

  • Page 22: Maintenance

    Maintenance █ Cleaning • Remove all the connections from PHOENIX. • Turn off PHOENIX. • Clear the leaves, debris, and dust from the fans of PHOENIX. • Clean the casing of PHOENIX with a soft dry cloth. • Keep the area around PHOENIX clean and dry. •...

  • Page 23: Troubleshooting

    Troubleshooting • If PHOENIX does not operate properly, refer to the table below for possible causes and cor- rective steps. • If the corrective steps do not work, contact our customer service through renogy.com/con- tact-us/. Icons Pattern Possible Causes Corrective Steps •...
  • Page 24 Icons Pattern Possible Causes Corrective Steps • Disconnect the devices from the USB-A Ports and USB-A Fast Charge Port. • Remove the short circuits if the USB-A Ports or USB-A Fast Charge Port are shorted. • USB-A/ Check the current ratings of the devices. Stop USB-A Fast using the devices if they draw currents that ex- Slow...
  • Page 25 Icons Pattern Possible Causes Corrective Steps • Disconnect the device from the CIG Port. • Remove the short circuit if the CIG Port is shorted. • Check the current rating of the device. Stop CIG Output using the device if it draws current that ex- Slow Overcurrent/Short ceeds the specification of the CIG Port.
  • Page 26 Icons Pattern Possible Causes Corrective Steps • Reallocate the output power to ensure that the total output power is under 1050W. • Short press the Power On/Off Button with the LCD Display lit up to release the protection. Slow Total Output •...
  • Page 27 Icons Pattern Possible Causes Corrective Steps • Reallocate the output power to ensure that the total output power is under 900W when the battery level is below 10%. • Charge PHOENIX immediately. • Short press the Power On/Off Button with the Slow Battery LCD Display lit up to release the protection.

  • Page 28: Specifications

    Specifications General Dimension 12.76 x 8.19 x 9.43 inch / 324 x 208 x 239.5 mm Weight 16.71 lbs / 7.6 kg 32°F~104°F / 0°C~40°C (Recommended) Charge Temperature 32°F~113°F / 0°C~45°C (Extreme) -4°F~104°F / -20°C~40°C (Recommended) Discharge Temperature -4°F~131°F / -20°C~55°C (Extreme) Storage Temperature -4°F~68°F / -20°C~20°C Battery...
  • Page 29 FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause un- desired operation.
  • Page 30 RENOGY.COM Renogy reserves the right to change the contents of this manual without notice. 5050 S Archibald Ave, Ontario, CA 91762 909-287-7111 www.renogy.com support@renogy.com 苏州高新区科技城培源路1号5号楼-4 400-6636-695 https://www.renogy.cn support@renogy.cn https://www.renogy.jp supportjp@renogy.com https://ca.renogy.com supportca@renogy.com https://au.renogy.com supportau@renogy.com https://uk.renogy.com supportuk@renogy.com https://de.renogy.com supportde@renogy.com...

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