RealNetworks SAFR SCAN Quick Reference Sheet

Quick Reference Sheet

SAFR SCAN Software Setup

1. Plug in PoE (IP Address will be displayed on screen as device boots).
2. Open SAFR SCAN Console at http://IP_ADDRESS
(where IP_ADDRESS is obtained from Step 1).
3. Click "Set Up System Login" when prompted and complete form. Then log in.
4. Add faces in one of following ways:
a. Upload face images through the People tab,
b. Open Live tab, pose in front of device and then click "Enroll".
5. Test: Face Recognition.
a. Edit person record in People tab. Set Access Clearance to "Unlimited".
b. Stand between 1 to 3 feet from the device.
c. Verify that the LED ring flashes green.
��If LED ring does not flash green, check Troubleshooting section of the Quick Start Guide
6. Enable Wiegand, OSDP, or Relay outputs as needed (wiring diagram on flip side).
a. Wiegand: System > Wiegand > Wiegand connection to Control Panel = Enabled.
b. OSDP: System > OSDP > OSDP connection to Control Panel = Enabled.
c. Relay: System > Door Strike Relay > Electric door strike relay = Enabled (adjust duration if needed).
7. Add credentials to person record.
a. Go to People > Edit Person and set the following:
• Access Clearance = Unlimited (to use access clearance settings on your access control panel).
• Access Card Format = Select applicable format.
• Access Card Facility ID and Access Card ID = Set to facility ID and user ID, respectively.
Now SAFR SCAN should be sending signal to panel to unlock door or close relay. See next page for wiring diagram.

Connect SAFR SCAN to SAFR Cloud or SAFR On-Premises Server

Use SAFR Cloud or SAFR On-Premises Server to manage multiple devices centrally and synchronize people from your
access control software.
Create an account for your customer
1. Go to http://safr.real.com/signin
• If you don't already have a Reseller Account, please email
2. Choose "Request customer account" in account menu in upper right.
3. Choose the SAFR SCAN license type.
License defaults to On-Premises. If you need a SAFR Cloud hosted license, contact
4. Complete the form to request a license.
• Enterprise name, website, and country should be the organization where SAFR SCAN is deployed.
• Email should be the user that will manage the license.
• Obtain MAC Address from sticker on SAFR SCAN device or the box.
5. An email will be sent to the email address indicated above to activate the license and set a password.

Install SAFR Platform or SAFR Desktop application

1. Go to http://safr.real.com/signin, sign in with either your SAFR Reseller Account or the customer account.
2. Download and install SAFR Platform (On-Premises account) or SAFR Desktop (if SAFR Cloud account).
3. When installation is complete, sign into the Desktop Client using the customer's SAFR Account credentials.

Connect SAFR SCAN to SAFR On-Premises Server or SAFR Cloud

1. Open the SAFR SCAN Web Console as described above and navigate to System > SAFR Server.
2. Choose "SAFR Cloud Server" or "SAFR Local Server".
• If SAFR Cloud, enter the SAFR Account credentials.
• If SAFR Server, enter the IP Address of SAFR Server and the credentials for the customer SAFR Account.
For product downloads, go to
For more information, go to
support@safr.com.
and sign in with your SAFR Reseller Account credentials.
http://safr.real.com/products.
http://support.safr.com
sales@safr.com.
or email us at
support@safr.com.
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