Table of Contents
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Table of Contents
Related Manuals for Deluxe RDM EC9100i Series
Summary of Contents for Deluxe RDM EC9100i Series
- Page 1 RDM EC9100i Series Scanners User Guide January 2021...
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Page 2: Copyright
Copyright Copyright Copyright ©2021 by RDM Corporation, a Deluxe Company (RDM). All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of RDM Corporation. -
Page 3: Compliance Statements
RDM product, they should be performed by RDM Corporation or an authorized representative of RDM Corporation. For information please contact RDM Corporation, 619A Kumpf Drive, Waterloo, Ontario, Canada N2V 1K8, at 1-800-567-6227, or RDM’s US service agent below. US Service Agent Kortney Nordrum (651)-490-8614 compliance@deluxe.com ©2021 RDM Corporation Page 3... -
Page 4: Table Of Contents
EC9100i Series Scanner User Guide Contents Contents Copyright ..............................2 Compliance statements ..........................3 Contents ..............................4 About this guide ............................6 Introduction ..............................7 Your Scanner .............................. 8 Scanner Models ............................8 Status LED Signals ..........................9 EC9100i series scanner .......................... 10 Single-feed (SF) models ........................ - Page 5 EC9100i Series Scanner User Guide Contents Swiping magnetic stripe cards (optional) ..................21 Imaging identification cards ........................ 21 Understanding light signals ........................22 Maintaining your scanner ........................23 Removing the covers ........................... 23 Front cover ............................23 Endorsement printer cover ......................23 Franker and endorser inkjet cartridges .....................
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Page 6: About This Guide
EC9100i Series Scanner User Guide About this guide About this guide This guide describes the EC9100i series scanners, some basic operations, and how to maintain your scanner. For instructions on how to use your scanner to scan documents with your computer, contact your solution provider. -
Page 7: Introduction
MICR read rates and image quality. With several models and feature options to choose from, the RDM EC9100i series scanners are an ideal fit for payment applications such as remote deposit capture, check cashing, teller capture, healthcare POS, retail POS, and walk-in bill payments. -
Page 8: Your Scanner
EC9100i Series Scanner User Guide Your Scanner Your Scanner Scanner Models The following table lists the available EC9100i models and their key features. EC9111f ● ● EC9112f ● ● ● EC9103f ● ● ● 30/90 EC9104f ● ● ● ● 30/90 EC9108f ●... -
Page 9: Status Led Signals
EC9100i Series Scanner User Guide Your Scanner Status LED Signals This status L.E.D. (Light Emitting Diode) is located on the front right of the scanner. The light indicates the status of the scanner. For more information, see Understanding light signalsLight signals and beeps Formatte on page 22. -
Page 10: Ec9100I Series Scanner
EC9100i Series Scanner User Guide EC9100i series scanner EC9100i series scanner Single-feed (SF) models Endorsement printer cover Front cover Exit pocket Exit extension Status LED Document feeder Insertion extension ©2021 RDM Corporation Page 10... -
Page 11: Auto-Feed (Af) Models
EC9100i Series Scanner User Guide EC9100i series scanner Auto-feed (AF) models Endorsement printer cover Front cover Exit pocket Pocket stop Status LED Document feeder ©2021 RDM Corporation Page 11... -
Page 12: Auto-Feed (Af) Printer Models
EC9100i Series Scanner User Guide EC9100i series scanner Auto-feed (AF) printer models Endorsement printer cover Exit pocket Pocket stop Front cover Status LED Document feeder Printer door release button Printer door 3” thermal receipt printer ©2021 RDM Corporation Page 12... -
Page 13: Internal Components
EC9100i Series Scanner User Guide EC9100i series scanner Internal components Inside the front cover - side view – Auto-Feed Image sensor (closed) Document feeder area ID card entry slot Feeder roller Inside the front cover - side view – Single-Feed Image sensor (closed) Document feeder area... -
Page 14: Inside The Front Cover - Back View
EC9100i Series Scanner User Guide EC9100i series scanner Inside the front cover - back view Franker cartridge Franker latch cartridge Metal Plate (aligns with slot in franker cartridge) ID card entry slot ©2021 RDM Corporation Page 14... -
Page 15: Inside The Front Cover And Endorsement Printer Cover - Top View
EC9100i Series Scanner User Guide EC9100i series scanner Inside the front cover and endorsement printer cover - top view Metal post for top cover Back ID card entry Franker slot Document track Endorsement Image printer (select sensor and models) panels (closed) Metal post for top cover... -
Page 16: Connection Ports
EC9100i Series Scanner User Guide EC9100i series scanner Connection ports Power Note: Not all scanner models include every item shown in the diagrams. Some earlier models will also have a USB hub. Connector/Port Description USB Port High-speed 2.0 (480 mbps). Use this port to connect to a computer. You must use the USB A to B cable. -
Page 17: Setting Up Your Scanner
EC9100i Series Scanner User Guide Setting up your scanner Setting up your scanner To set up your scanner: • Choose a location. • Unpack the shipping box. • Inspect the scanner’s features. • Insert the franker cartridge (sold separately). • Insert the inkjet endorser printer cartridge (sold separately). -
Page 18: Connecting The Power Cord
4. If your power cord has an on/off switch, make sure the switch is in the “on” position. Click here to view video: How to connect your RDM EC9100i series check scanner Alternatively visit: https://www.youtube.com/user/RDMCorporation/playlists Disconnecting the power cord Caution: Disconnecting the scanner from a power source while the scanner is processing a transaction might cause data loss. -
Page 19: Drivers And Applications
There are many applications that support the RDM EC9100i. Most are available from third-party vendors. If you are not sure where to acquire your payment application, check with whoever provided your scanner. The drivers for RDM EC9100i series scanners are installed on your computer when you install your payment application. ©2021 RDM Corporation... -
Page 20: Operating The Scanner
EC9100i Series Scanner User Guide Operating the scanner Operating the scanner Caution: Do not open the cover or try to access the inside of the scanner while it scans a document. Preparing documents To reduce the possibility of errors and damage to the unit: •... -
Page 21: Auto-Feed (Af) Models
EC9100i Series Scanner User Guide Operating the scanner Auto-feed (AF) models 1. Place up to 30 documents into the document feeder. Note: Do not push documents past the check icon on the right side of the document feeder. 2. If you are required to do so, start the scanning process. For example, click Scan on your scanning application. -
Page 22: Understanding Light Signals
EC9100i Series Scanner User Guide Understanding light signals Understanding light signals The scanner’s status is shown through a single, multistate LED (light-emitting diode), which is the light on the top, front, right-hand side of the unit. The tables below describe typical status signals and their meanings. -
Page 23: Maintaining Your Scanner
EC9100i Series Scanner User Guide Maintaining your scanner Maintaining your scanner Removing the covers RDM EC9100i scanners have two covers that can be removed in order to clean the image sensor, replace cartridges, or clear paper jams. Front cover Remove the front cover when you need to clear paper jams, replace the franker cartridge, or clean the image sensor. -
Page 24: Franker And Endorser Inkjet Cartridges
EC9100i Series Scanner User Guide Maintaining your scanner 1. Grasp the top of the endorsement printer cover. 2. Gently pull the cover upwards until it detaches from the scanner. To replace the endorsement printer cover: 1. Carefully place the endorsement printer cover over the scanner assembly; make sure that the cover overlaps the assembly correctly. -
Page 25: Installing The Franker Cartridge
EC9100i Series Scanner User Guide Maintaining your scanner Installing the franker cartridge 1. Remove the front cover of the scanner. At the back of the scanner, the franker cartridge is held in place by a blue franker latch and a metal plate. -
Page 26: Installing The Endorser Inkjet Cartridge
EC9100i Series Scanner User Guide Maintaining your scanner Installing the endorser inkjet cartridge When you place the new inkjet cartridge into the holder, make sure that you insert it at the angle described in the following steps. If you do not insert the cartridge properly, it might not make contact with the document when it is scanned. -
Page 27: Replacing The Inkjet Blotter
EC9100i Series Scanner User Guide Maintaining your scanner Replacing the inkjet blotter Scanners with endorsement printers include an inkjet blotter that absorbs excess ink from the endorsement process. Over time, the blotter might stop absorbing ink effectively and so should be replaced. -
Page 28: Cleaning Your Scanner
EC9100i Series Scanner User Guide Maintaining your scanner Cleaning your scanner RDM recommends that you periodically clean the scanner to remove dust, ink and debris build-up to ensure optimal performance and extended scanner life. There are two ways to clean your RDM scanner: 1. -
Page 29: Manual Cleaning
EC9100i Series Scanner User Guide Maintaining your scanner 4. Choose to run either the cleaning card only or run a full cleaning cycle. 5. Perform each step. Click on each step as needed and follow the instructions. a. Click the “Run step” button to begin the step. b. - Page 30 EC9100i Series Scanner User Guide Maintaining your scanner Cleaning the outside cabinetry Use a damp cloth and mild soap. Cleaning the inside of the scanner unit 1. Remove the front cover and the endorsement printer cover. 2. Use a dusting brush designed for use with electronic equipment or a compressed air duster to clean inside the scanner.
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Page 31: Troubleshooting
EC9100i Series Scanner User Guide Troubleshooting Troubleshooting During everyday operations, you might encounter minor malfunctions with RDM EC9100i series scanners. Before calling for service, review the troubleshooting steps below. Scanner does not respond 1. Ensure the cable that connects your scanner to your computer is properly connected to the correct port on the back of the scanner and computer (according to instructions provided by your distributor). -
Page 32: Specifications
EC9100i Series Scanner User Guide Specifications Specifications Physical dimensions Depth: Width: Height: Min: 237mm (9.3”) Standard Models: 154mm Standard Models: 175mm (6.9”) (with retracted extensions) (6.0”) Receipt Printer Models: 245mm (9.65”) MSR Models: 157mm (6.2”) Max: 311mm (12.25”) (with fixed extensions) Document feed capacities Preferred paper weight: Height:... - Page 33 EC9100i Series Scanner User Guide Specifications Franker Under application control a fixed text message “Electronically Presented” can be stamped on the front of a document, in red ink. Inkjet Endorsement printer Under application control, a single line 1/8” high text message can be printed on the rear of a document.
- Page 34 EC9100i Series Scanner User Guide Specifications Consumables and accessories RDM Part number Replacement franker cartridge – 6000-6065 “Electronically Presented” red ink (sold separately) Replacement HP inkjet printer cartridge 6000-6060 (HP C6602A) – black ink (sold separately) Ink Jet Blotter - 5 pack 302987 Thermal paper roll Standard thermal roll paper available from office supply...
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Page 35: Warranty Information
EC9100i Series Scanner User Guide Warranty Information Warranty Information LIMITED WARRANTY: RDM EC9100i is warranted against defects in materials and workmanship under normal use and service for a period of two years after the date of receipt by you. This warranty is extended only to the original purchaser. -
Page 36: Warranty Specifics
EC9100i Series Scanner User Guide Warranty Information WARRANTY SPECIFICS: This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover the following: • Damage, which occurs in shipment; • Failures which are caused by products not supplied by RDM; •...
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