Rogers Smart Home Monitoring Quick Start Manual
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- Quick start manual (11 pages) ,
- Manufacturer's installation manual (5 pages)
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Summary of Contents for Rogers Smart Home Monitoring
- Page 1 Quick Start Guide MAIN MENU...
- Page 2 – and help ensure you have peace of mind wherever you may be – in the office, on the road or in the home itself. With Smart Home Monitoring, your home is well protected, night and day. MAIN MENU...
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Page 3: What's Inside
Arming Your System / Disarming Your System / Alarms Automate Your Home Customizing Your Lifestyle / Lighting & Thermostat Controls / Smart Sensors “What do I do after the Rogers technician leaves?” To read the full Smart Home Monitoring User Guide, go to smarthome.rogers.com MAIN MENU... - Page 4 Five important steps to get you started Carefully Follow These Must-Read Instructions Central Monitoring Station Phone Number If you subscribe to 24x7 Central Monitoring, please keep the false alarm number handy in case you 1 888 578-1777 need to call the Central Monitoring Station to cancel an alarm: or 416-572-4501 from outside Canada.
- Page 5 To find out if you need to register, or to find out more about your Police Department’s alarm policy, go to rogers.com/municipalpermits. (NOTE: Some municipalities permit Rogers to register your system with the police. If applicable, this is completed when you initially order your system.) Insurance Certificate...
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Page 6: Main Features
Main Features Touchpad Buttons Home Screen Button The Touchpad Use this to return to the main screen. Easy-to-use controls at your fingertips Emergency Button Simple to use, yet technologically advanced, the Access the Emergency Contacts screen: Touchpad is at the heart of your Smart Home Fire, Medical and Police PANIC Buttons. - Page 7 “Rogers Smart Home” • Open the app, enter your My Rogers username and password, and click LOG IN Note – If you don’t have a My Rogers username/password or need it reset, call 1 888 764-3771. MAIN MENU...
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Page 8: Arming Your System
There are five ways to arm your system: The Basics THE TOUCHPAD There are two ways to arm your system using Arming Your the Touchpad: System i) Security Status Display (Top-Left Corner) • Tap (Note – it will say DISARMED – PRESS TO ARM Disarmed as your system is currently disarmed) There are THREE ARM MODES: •... - Page 9 DISARMED – PRESS TO ARM • Enter your personal 4-digit access code and click ARM NOW SMARTPHONE/TABLET APPS • Download the Smart Home Monitoring app for your iPhone, iPad (iTunes App Store), Android (Google Play), ™ Windows (Store), BlackBerry ®...
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Page 10: The Key Fob
THE KEY FOB** NUMERIC WIRELESS KEYPAD* Arming your system with a 3-button Key Fob: • Enter your personal 4-digit access code followed • Press and hold ARM AWAY button immediately by either the for 1½ seconds to arm the system AWAY or STAY button... -
Page 11: Disarming Your System
SMARTPHONE/TABLET APPS that the system is now disarmed. • Download the Smart Home Monitoring app for your iPhone, iPad (iTunes App Store), Android (Google Play), ™... - Page 12 ALARMS SOME SUGGESTIONS TO HELP What you need to know about alarms AVOID FALSE ALARM CHARGES The following section includes important information FROM MUNICIPALITIES: for customers whose service includes the 24x7 Central Monitoring feature. If your service doesn’t include • Ensure the verbal Secret Word is 24x7 Central Monitoring, and you need to contact the known by all your family members and authorities, please dial 9-1-1.
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Page 13: False Alarms
Note – Some municipalities will still charge/classify a police dispatch the moment police are dispatched by the Rogers Central Monitoring Station, so a municipal charge may still apply even if the alarm is cancelled and police do not come to the home. - Page 14 2) Subscription to the 24x7 Central Monitoring feature is required for authorities to be dispatched 3) To have Smart Home Monitoring send an email/text if there’s an alarm, or event, you must set up rules in the Web Control Centre...
- Page 15 Visit the Web Control Centre create your own home automation rules. NOTE: If you don’t have a My Rogers username/password 1 888 764-3771. or need to reset, call MAIN MENU...
- Page 16 Touchpad Apps Sounds & Volume – You’ll find more on your Touchpad Make sensors sound different Your Touchpad has a number of free pre-installed apps Sensor sounds (Home tones) can be customized by sensor, and for when the door sensor opens or closes. For example, your that provide weather and traffic updates, music and more.
- Page 17 You can also use the Automation Rules Wizard to program certain lights to turn on/off during certain periods of time when sensors are activated, such as automatically turning the lights on when you disarm the system from the Key Fob or from To purchase the lamp dimmer or appliance module online, visit rogers.com/shmhardware your smartphone in your driveway.
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Page 18: Smart Sensors
This sensor will trigger an alarm if it detects dangerous levels of carbon monoxide gas in your home. Unlike conventional carbon monoxide sensors, your system will instantly notify the Rogers Central Monitoring Station, and reach you wherever you are via email or text TIP: so that you can take immediate action. - Page 19 Setup at least 3 unique contacts in your Emergency Dispatch Setup in the Web Control Centre at smarthome.rogers.com, and don’t include your home phone telephone# as it’s already included by default Inform all emergency contacts that they need to know:...
- Page 20 1 Terms and conditions apply. Allstate 25% discount offer will be applied (effective from the date proof of Rogers Smart Home Monitoring set up is provided to Allstate for a minimum of one (1) year, subject to earlier cancellation or...
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