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Dishwasher
SN63EX15AE
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN63EX15AE

  • Page 1 Dishwasher SN63EX15AE User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Folding prongs ....... 21 General information...... 4 Knife shelf........ 22 Intended use........ 4 Basket heights........ 22 Restriction on user group.... 4 Before using for the first time ..   22 Safe installation ........ 4 Performing the initial configura- Safe use ........... 6 tion.......... 22 Damaged appliance ...... 7 Risk to children ........ 8...
  • Page 3 Customer Service......   55 Terminate programme.... 32 Product number (E-Nr.), produc- Switching off appliance .... 32 tion number (FD) and consecut- Basic settings........    33 ive numbering (Z-Nr.) ..... 56 Overview of basic settings ..... 33 AQUA-STOP guarantee .... 56 Changing basic settings.... 35 Technical specifications....   56 Home Connect ......
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury. ▶ If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side.
  • Page 7: Damaged Appliance

    Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Risk To Children

    en Safety ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
  • Page 9 Safety en WARNING ‒ Risk of crushing! With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath. ▶ Keep an eye on children when opening and closing the ap- pliance door. WARNING ‒ Risk of chemical burns! Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en To prevent corrosion, do not use AquaSensor ▶ sponge cloths on dishwashers The AquaSensor is an optical meas- with a stainless steel front or uring device (light barrier) which rinse such cloths thoroughly measures the turbidity of the rinsing several times before using them water.
  • Page 12: Installation And Connection

    en Installation and connection installing it under a continuous work- Installation and connection Installation and connec- top that is securely connected to ad- jacent cabinets. tion "Follow the safety instructions." To ensure proper operation, connect Installation and connection → Page 4 the appliance to the power and water "Follow the instructions for elec- supply correctly.
  • Page 13: Drinking Water Connection

    Installation and connection en The connection data for the appli- Drinking water connection ance can be found on the rating Connect your appliance to a drinking plate. water connection. Check that the mains plug is inser- ted properly. Installing the drinking water connection Note ¡...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 56.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 26 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 20 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 "Switching on the appliance" → Page 31 ON/OFF button and reset button "Switching off the appliance" → Page 32 "Terminating the programme" → Page 32 "Programmes" → Page 17 Programme buttons "Water softening system" → Page 23 Special salt refill indicator "Rinse aid system"...
  • Page 17: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 18: Information For Test Institutes

    en Programmes Programme: Programme sequence Additional func- tions → "Additional Tableware: Time-optimised: ¡ Cleaning mixed table- ¡ Cleaning 65 °C functions", Speed 65° ware and cutlery. Page 19 ¡ Intermediate rinse Level of soiling: ¡ Final rinse 69 °C ¡ Removing common ¡ Drying household food remnants lightly dried-on.
  • Page 19: Additional Functions

    Additional functions en Press the right programme button. Additional func- → "Programmes", Page 17 tion Press the button for the relevant If you select this additional additional function. function, "automatic door → "Additional functions", Page 19 opening" → Page 33 in Press for 3 seconds. the "o02" setting is deactiv- a The selected programme and the ated.
  • Page 20: Top Basket

    en Features Raise or lower the basket evenly to Top basket the right level. Arrange cups, glasses and small → "Basket heights", Page 22 items of tableware in the top basket. Check that the basket is level on both sides. Knife shelf Slide the basket back in. You can adjust the height of the top basket to make room for larger items Bottom basket...
  • Page 21: Cutlery Basket

    Features en Etagere Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. Cutlery basket Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.
  • Page 22: Knife Shelf

    en Before using for the first time Push the lever forwards and fold Knife shelf down the prongs ⁠ . Use the shelf for knives and long items of cutlery. To use the prongs again, fold them back up. a The prongs audibly click into posi- tion.
  • Page 23: Water Softening System

    Water softening system en Start the Programme with the Water softening system Water softening system highest cleaning temperature without tableware. Hard water leaves limescale on the Water softening system To remove any marks from water tableware as well as the washing or other residues, we recommend tank and parts of the appliance may you operate the appliance without...
  • Page 24: Special Salt

    en Water softening system Press repeatedly until the Note: Only use special salt for right water hardness has been set. dishwashers. Do not use salt tablets. The value H04 is set at the factory. Do not use table salt. To save the settings, press Add the special salt to the dis- for 3 seconds.
  • Page 25: Regeneration Of The Water Softening System

    Rinse aid system en erally only be used up to a water Additional power consumption in 0.05 hardness of 26  °E without adding special salt. The consumption values specified ¡ The water hardness is 0 - 8 °E. are laboratory measurements determ- You do not need to use special ined in accordance with the currently salt.
  • Page 26: Setting The Amount Of Rinse Aid

    en Detergent Add rinse aid up to the max mark. To save the settings, press for 3 seconds. Switching the rinse aid sys- tem off If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid compon- ent, you can switch the rinse aid sys- tem off.
  • Page 27 Detergent en starch and remove protein. Oxygen- Separate detergents based bleaching agents are generally Separate detergents are products used to remove coloured marks, e.g. that do not contain components other tea or ketchup. than detergent, e.g. powder deter- Note: Follow the manufacturer's in- gent or liquid detergent.
  • Page 28: Unsuitable Detergents

    en Detergent ¡ The function of rinse aid is limited Unsuitable detergents with combined detergents. You will Do not use detergent which could generally get better results using cause damage to the appliance or rinse aid. present a risk to health. ¡...
  • Page 29: Tableware

    Tableware en Close the lid of the detergent dis- Damage to glass and table- penser. ware Avoid damage to glass and table- ware. Cause Recommendation The following table- Only put tableware in ware is not dish- the dishwasher if it is washer-safe: marked as dish- ¡...
  • Page 30: Arrange Tableware

    en Tableware To save resources, do not pre- Cause Recommendation rinse tableware under running wa- The water temperat- Select a programme ter. ure of the programme with lower temperat- Observe the following when arran- is too high. ures. ging tableware: After the programme –...
  • Page 31: Removing Tableware

    Basic operation en Removing tableware Setting a programme To adjust the wash cycle to the soil- WARNING ing level of the tableware, select a Risk of injury! suitable programme. Hot tableware can cause burns to the Press the right programme button. skin.
  • Page 32: Starting The Programme

    en Basic operation Press for approx. Starting the programme 4 seconds. Press ▶ Close the appliance door. a The programme has ended when a All displays light up. the display shows "0h:00m". a As soon as the displays are off, the display shows "0h:01m" and Notes the residual water is pumped out.
  • Page 33: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 34 en Basic settings Basic setting Display text Selection Description TimeLight S00 - S01 Switch TimeLight on or off. While the programme is running, status information is projected onto the floor below the appliance door relating to timer programming, the programme or the time remaining. If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fitted...
  • Page 35: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Remote Start rc0 - rc2 Activate or deactivate → "Remote Start ", Page 36. The following settings are possible: ¡ With the setting "rc0", the func- tion is permanently deactivated. ¡ With the setting "rc1", the func- tion can be selected via the button.
  • Page 36: Home Connect Quick Start

    en Home Connect The Home Connect app guides you With the help of the Home Connect through the entire login process. Fol- App scan the QR code. low the instructions in the Home Con- nect app to configure the settings. Tips ¡ Please consult the documents sup- plied by Home Connect.
  • Page 37: Remote Diagnostics

    Cleaning and servicing en Press ⁠ . ¡ Security certificate of the Wi-Fi ▶ communication module (to ensure If you open the appliance door, the a secure data connection). function is automatically deactiv- ¡ The current software and hardware ated. version of your appliance. button lights up.
  • Page 38: Cleaning Products

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 39: Filter System

    Cleaning and servicing en a Once the programme has ended, Running Machine Care the indicator for Machine Care Run the Machine Care programme if goes out. the indicator for Machine Care lights up on the control panel or if advised Filter system to do so by the display.
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Pull down the micro filter to re- Cleaning spray arms move. Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42: Error Code / Fault Display / Signal

    en Troubleshooting Fault Cause Troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
  • Page 43 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 44: Washing Results

    en Troubleshooting Fault Cause Troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 45 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 39 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 39 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 17 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Tea residue or lipstick marks Too little detergent is being Use a suitable "Detergent " ▶ → Page 26 and follow the manufac- on tableware. used or is unsuitable. turer's instructions for the amount to be used. Tableware has been pre- Only remove large remnants of food ▶...
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Plastic parts are discol- Tableware has been pre- Only remove large remnants of food ▶ oured. cleaned too intensely. The and do not prerinse tableware. sensors chose a weaker pro- gramme. Stubborn soiling cannot be entirely removed. Removable streaks are Amount of rinse aid to be Set the rinse aid system to a lower...
  • Page 50: Home Connect Problem

    en Troubleshooting Fault Cause Troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 51: Information On Display Panel

    Troubleshooting en Information on display panel Fault Cause Troubleshooting Add "Special salt" → Page 24. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 52: Mechanical Damage

    en Troubleshooting Fault Cause Troubleshooting Appliance does not start. Mains cable is not inserted. Check whether the socket works. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. Appliance door is not closed Close the appliance door.
  • Page 53: Noise

    Troubleshooting en Noise Fault Cause Troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶ ing noises. stallation. No appliance fault mestic installation. present. Does not affect functioning of the appliance. Knocking or rattling noise. Spray arm is striking table- Arrange tableware so that the spray ▶...
  • Page 54: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 55: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 56: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Technical specifications least 10 years from the date on from water damage, the appliance which your appliance was placed on must be connected to the power the market within the European Eco- supply. nomic Area. ¡ The liability guarantee is valid for the service life of the appliance.
  • Page 57: Information Regarding Free And Open Source Software

    (Please search on the product web- A detailed Declaration of Conformity site for your appliance model and ad- can be found online at www.siemens- ditional documents). Alternatively, home.bsh-group.com/uk/ among the you can request the relevant informa- additional documents on the product tion from ossrequest@bshg.com or...
  • Page 58 en Declaration of Conformity UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001567502* 9001567502 (010716) 650 V5...

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