Housegard NOTE DC324NX - Smart Door/Window Contact Manual

Housegard NOTE DC324NX - Smart Door/Window Contact Manual

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Housegard NOTE DC324NX - Smart Door/Window Contact Manual

INTRODUCTION

We recommend that you take your time to read this user manual in order to fully understand all the features.

The door/window contact is a magnetic sensor that detects if a door or a window is open. If the hub notice that a door or window is opened or closed, the hub will push a message directly to your smart phone.

See "Housegard Note - Quick Guide" for more information. It's available digitally in the app under Configuration/System instruction.

FEATURES

  • Safe, reliable and convenient wireless communication.
  • Three kinds of status.
  • Low standby current, long battery life.
  • Wireless communication; safe, reliable and convenient.
  • Wireless distance: 50 meters in an open air.
  • Easy to join Housegard Note system.

ILLUSTRATION

ILLUSTRATION

Number Name
1 LED
2 Button
3 Mainframe
4 Magnet

INSTALLATION INSTRUCTION

INSTALLATION INSTRUCTION

Installation location:

  • If installed on a door, the mainframe is usually mounted on the door frame.
  • If installed on a window, the mainframe is usually mounted on the windows frame.
  • The distance between the mainframe and the magnet should be max 7 mm after the installation.
  • The door/window contact is suitable when the door/window and the door/window frame are at the same level.

REPLACE THE BATTERY

  1. Slide the plate on which the sticker label is mounted to one side.
    Then remove the battery cover.
    REPLACE THE BATTERY Step 1
  2. Remove the battery and enter the new.
    REPLACE THE BATTERY Step 2
  3. Close the battery cover.
    REPLACE THE BATTERY Step 3

OPERATION INSTRUCTION

Before first use, remove the battery insulation film as shown below.

OPERATION INSTRUCTION

ADD DEVICE TO HOUSEGARD NOTE SYSTEM

You need the Housegard Note Hubb GW124NX and Housegard Note app to connect it to the system.

  • Step 1: Select "Device" from the menu in your app.
  • Step 2: Click the "add" / "+" sign in the upper right corner. At this point, the LED on the actual hub should flash green.
  • Step 3: Press the button rapidly 3 times (within 2 seconds) on the device that you would like to connect.
  • Step 4: A dialog box appears in the app. Name your device (optional).

See "Housegard Note - Quick Guide" for more information.

STATUS

Red LED flashes once on door contact: Door/Window opened or closed.
Green icon in app Normal status. (Door/Window closed)
Red icon in app Door/Window open.

TECHNICAL SPECIFICATIONS

Battery DC3V(CR2450×1)
Standby current: ≤5 μA
Alarm current: ≤30 mA
Frequency: 868 MHz
Wireless distance: 50 m in an open air
Environment: 0°C to +55°C, ≤95%(RH)
Size: Mainframe: 68×34×20 mm Magnet: 62×12×19 mm
Frequency band: 868-870 MHz
Effective radiated power: 11,54 dBm

TROUBLESHOOTING

Number Problems Reasons Solutions
1. The icon in app doesn't change color while door / window open or close. Hub doesn't connect to the wifi network. Check wifi or re-configure the network.
Distance between door contact and hub is too long. Adjust the installation location.
2. The LED doesn't flash while door/ window opens or closes. The distance between the mainframe and the magnet is more than 7 mm. Adjust the installation location.
3. The communication distance between the door contact and the hub is short (<50m). Low battery power. Replace battery.
4. The red LED is on. Product broken. Contact your dealer.

WARRANTY

DC324NX comes with a 5-year limited warranty against manufacturing defects.(Valid from date of purchase.) The batteries are not covered by the warranty. Liability under the warranty is limited to the value of an equivalent sensor. Defective sensors should be returned to the retailer, along with a description of the problem. If the claim is approved, the faulty goods will be replaced with a new door/window sensor of the same or an equivalent type. Any claim must be accompanied by a receipt confirming the date of purchase.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Housegard NOTE DC324NX - Smart Door/Window Contact Manual

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