Faqs - Panasonic LZ2000K Series Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow
these simple guides to solve the problem.
For details, refer to [eHELP] (Support > FAQs).
≥
It takes several seconds to display the image after
turning the TV on
When turning the TV on, the panel adjustment is
≥
performed. It is not a malfunction.
The TV does not switch on
Check the mains lead is plugged into the TV and the
≥
mains socket.
The TV goes into Standby mode
Auto power standby function is activated.
≥
The remote control does not work or is intermittent
Are the batteries installed correctly?
≥
Has the TV been switched on?
≥
The batteries may be running low. Replace them with
≥
new ones.
Point the remote control directly at the TV's remote
≥
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).*
Situate the TV away from sunshine or other sources of
≥
bright light so they do not shine on the TV's remote
control signal receiver.*
≥ If you are trying to use voice controls, is the remote
control registered (paired) with the TV?
≥ If the solutions above do not fix the problem,
deregister (unpair) the remote control, then
register (pair) it again.
control does not respond" (p. 18)
When infrared communication is used
24
English
(p. 20)
(p. 17)
"When the remote
No image is displayed
Check the TV is turned on.
≥
Check the mains lead is plugged into the TV and the
≥
mains socket.
Check the correct input mode is selected.
≥
Is [Luminance Level], [Contrast], [Brightness] or
≥
[Colour] in the Picture menu set to the minimum?
Check all required cables and connections are firmly
≥
in place.
An unusual image is displayed
≥ This TV has a built-in Self Test. Makes a diagnosis of
picture or sound problems.
[TV Self Test] ([Help] menu)
Turn the TV off with Mains power On / Off switch, then
≥
turn it on again.
≥ If the problem persists, initialise all settings.
[Shipping Condition] in [System Menu] ([Setup]
menu)
The image or sound from external equipment are
unusual when the equipment is connected via HDMI
≥ Set [HDMI Auto Setting] ([Setup] menu) to [Mode1].
(p. 14)
No sound is produced from the connected HDMI
equipment
Set the audio output format of the connected HDMI
≥
equipment to PCM.
Voice control function does not work
If the remote control is not registered (paired) with the
≥
TV, register (pair) the remote control.
Check the network connections and settings.
≥
Parts of the TV become hot
Parts of the TV may become hot. These temperature
≥
rises do not pose any problems in terms of
performance or quality.
(p. 17)