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3onedata IEM615 Series User Manual

Managed industrial ethernet switch module
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IEM615 SeriesManaged
Industrial Ethernet Switch Module
User Manual
Version 02
Issue Date: 2018-12-20
Industrial Ethernet Communication Solutions Expert
3onedata Co., Ltd.

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Summary of Contents for 3onedata IEM615 Series

  • Page 1 IEM615 SeriesManaged Industrial Ethernet Switch Module User Manual Version 02 Issue Date: 2018-12-20 Industrial Ethernet Communication Solutions Expert 3onedata Co., Ltd.
  • Page 2 3onedata Co., Ltd. Trademark statement are the registered trademark owned by 3onedata Co., Ltd. And other trademarks mentioned in this manual belong to their corresponding companies. Notes Purchased product, service or features should be constrained by 3ondedata commercial contracts and clauses.
  • Page 3 3onedata Co., Ltd. 3/B, Zone 1, Baiwangxin High Technology Industrial Park, Song Bai Road, Headquarter address: Nanshan District, Shenzhen, 518108, China Technology support: tech-support@3onedata.com Service hotline: +86-400-880-4496 E-mail: sales@3onedata.com Fax: +86-0755-26703485 Website: http://www.3onedata.com...
  • Page 4 Preface Managed Industrial Ethernet Switch Module User Manual has introduced the following features of this series of switch modules: Product feature ⚫ Network management method ⚫ Network management relative principle overview ⚫ IEM615-1C-1D is the referenced product model of screenshots in this munual. Products of other models have the same interface function and operation, except for the number of supported serial ports and CAN ports.
  • Page 5 Managed Industrial Ethernet Switch User Manual Icon Convention Format Description Reminder the announcements in the operation, improper operation may result in data loss or equipment damage. Pay attention to the notes on the mark, improper operation may cause personal injury. Make a necessary supplementary instruction for operation description.

  • Page 6: Table Of Contents

    6.2.2 Static Filtering ......................31 QOS ............................33 ....................33 LASSIFICATION ......................35 APPING ......................37 APPING LINK BACKUP ........................39 ......................39 APID Instance: create single ring ................... 42 8.1.1 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 7 13.3 ANAGEMENT ...................... 80 13.4 YSTEM OGOUT FAQ ............................81 ....................81 14.1 IGN IN ROBLEMS ..................81 14.2 ONFIGURATION ROBLEM ...................... 82 14.3 LARM ROBLEM ....................83 14.4 NDICATOR ROBLEM 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 8: Preface

    Windows XP Windows 7 1.2 Setting IP Address of PC The switch default management as follows: IP Setting Default Value IP Address 192.168.1.254 Subnet Mask 255.255.255.0 While configuring the switch via Web: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 9 Open "Control Panel > Network Connection> Local Area Connection> Properties> Internet Protocol Version 4 (TCP / IPv4)> Properties". Change the selected "5" in red frame of the picture below to "1". Click “OK”, IP address modifies successfully. End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 10: Log In The Web Configuration Interface

    3 times, the browser will display a "Access denied" to reject access message. Refresh the page and try again. Click "OK". End. After login in successfully, user can configure relative parameters and information according to demands. Notes: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 11 Managed Industrial Ethernet Switch User Manual After login in the device, modify the switch IP address for usage convenience. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 12: System Configuration

    In "System Information" page, user can check "Device Information" and "Port Info". Operation Path Open in order: "Main Menu > System Config > System Information". Interface Description Device information interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 13 Current port link rate, valid after port connection, display speed as follows: 10M; ⚫ 100M. ⚫ Interface type Interface type, display port type as follows: Fiber port; ⚫ Copper port. ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 14: Serial Server

    Operation Path Open in order: " Main Menu > Serial Server > COM Settings". Interface Description COM settings interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 15 Select parity bits of corresponding serial number. Options include: None; ⚫ Odd; ⚫ Even; ⚫ Mark; ⚫ Space. ⚫ Max Frame Space Frame length of serial data to Ethernet data, within given time 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 16 "0", fixed local port number will be used when it's not "0". IP address or domain name address to be connected to serial Target Address 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 17 COM/TTY device of the host. Software or communication module of original serial server can be directly used without modification. Interface Description: Advanced Mode TCP Server interface of advanced mode as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 18: Serial Port Information

    Open in order: “Main Menu > Serial Server > COM Information”. Function Description On the page of “COM Information”, user can check the statistics and connection information of serial port. Interface Description Serial port information interface screenshot as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 19 Error bytes occur in channel or session 1-4. Link Information Link information column Display current work type, local port, target address, Link Information target port and other information of serial port. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 20: Can Server

    CAN server, destination port and destination address,etc. Operation Path Open in order: “Main menu > CAN server > CAN configuration”. Interface Description CAN configuration interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 21 Normal: CAN server is running normally. ⚫ Listen only: CAN server is in the status of ⚫ snooping and can’t transmit data. Auto detect: CAN server is transmitting the data ⚫ automatically. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 22 When the local port isn’t “0”, the system will adopt fixed local port number. IP or domain address to be connected to CAN Target Address server, both can be corresponding to the host address on the Internet. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 23 Interface Description: Advanced Mode The interface of TCP Server under the advanced mode as follows: UDP interface under the advanced mode as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 24: Can Information

    CAN channel and connection status of CAN channel. Operation Path Open in order: “Main menu > CAN server > CAN information”. Interface Description The interface of CAN information as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 25 Count the error information transmitted by CAN channel. Link Information Link Information Column Link Information Count the connection status information of CAN channel, such as work type, local port, target address and target port. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 26: Port Configuration

    After selecting automated negotiation, speed and duplex will be gained via automated ⚫ negotiation. Operation Path Open in order: "Main Menu > Port Config > Port Setting". Interface Description Port setting interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 27 If user doesn't check the port "Enable" checkbox, the port won't be connected to use. Flow control Tick the check box to enable the flow control function of the port. Under full duplex mode, flow control method is IEEE ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 28: Bandwidth Management

    Enable/disable bandwidth configuration. Port Port number of the device. Ingress Ingress speed is the limited port speed during data receiving. Egress Egress speed is the limited port speed during data sending. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 29 Unless flow control is disabled, the packet loss should not happen when using port ⚫ speed limit. Port speed limit has high requirement on network cable quality, otherwise lots of ⚫ conflict packets and broken packet would appear. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 30: Layer2 Features

    Under the provisions of IEEE 802.1Q protocol, the device can add 4 bytes VLAN tag (Tag for short) between Source address and Length/Type fields of Ethernet data frame, identifying the VLAN information. As the picture below: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 31 Create VLAN entry; ⚫ Configure the port member type. ⚫ Operation Path Open in order: "Main Menu > L2 Feature > VLAN". Interface Description 1: Port-based VLAN Port-based VLAN interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 32 Click “Apply”, port 2 and port 3 are divided into VLAN3, port 2 and port 3 that belong to the same VLAN can transmit data to each other. Interface Description: VLAN based on 802.1Q Interface screenshot of VLAN based on 802.1Q as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 33 UnTagged: forward but remove VLAN tag. ⚫ Operation 1 Modify All: Quickly modify the types of all members at the same time. Add: Add the configured VLAN to the list of VLAN Operation 2 ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 34: Instance: Typical Vlan Configuration

    Port 3 and Port 5. Configure the "Type" of Port 3 and Port 5 to U. Port 4 ⚫ Port 4 and Port 5 can communicate with each other. Port 4 forwarding entries 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 35 Enter 4 in “802.1Q VID” textbox. In the drop-down list of “member type”: 1. Set the member type of Port4 to U. 2. Set the member type of Port5 to U. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 36: Multicast Filtering

    3. Set the member type of Port5 to U. Click “Add/edit” button to add VLAN entry to the “member list”. Click “Apply” button. End. 6.2 Multicast Filtering 6.2.1 IGMP Snooping Function Description On the “IGMP Snooping” page, user can: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 37 IGMP query interval, unit: second. IGMP query interval Notes: The time range that can be entered is 60-1000s. You need to set multicast source and port in one VLAN first to enable IGMP Snooping ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 38: Static Filtering

    Space and other illegal characters are not allowed for address ⚫ format, otherwise alarm message will pop up. Join Port Tick the check box of corresponding port, it represents that 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 39 Tick the check box after “3-”. Step 4 Click “Add”. Configured static filtering is displayed in the display frame on the bottom of the page, Step 5 click “Apply”. Step 6 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 40: Qos

    Queuing mechanism ⚫ Enable ToS ⚫ Enable CoS ⚫ Port priority ⚫ Operation Path Open in order: “Main Menu > QoS > QoS Classification”. Interface Description Screenshot of QoS Classification interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 41 Description: By default, switch would use port priority in place of the 802.1p priority the port comes with when receiving message to control the quality of service the messages deserve. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 42: Cos Mapping

    On the page of “CoS Mapping”, user can configurate mapping between CoS value and priority queues. Operation Path Open in order: “Main Menu > QoS > QoS Mapping”. Interface Description Screenshot of QoS Mapping interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 43 3. When the CoS value is “2”，choose Normal as the corresponding priority. 4. When the CoS value is “3”，choose Normal as the corresponding priority. 5. When the CoS value is “4”，choose Medium as the corresponding priority. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 44: Tos Mapping

    On the page of “CoS Mapping”, user can configurate mapping between CoS value and priority queue. Operation Path Open in order: “Main Menu > QoS > ToS Mapping”. Interface Description Screenshot of ToS Mapping interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 45 2. When the “ToS value” is “0x40”~“0x7C”, choose Normal as the corresponding priority. 3. When the “ToS value” is “0x80”~“0xBC”, choose Medium as the corresponding priority. 4. When the “ToS value” is “0xC0”~“0xFC”, choose High as the corresponding priority. Click “apply”. Ends. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 46: Link Backup

    Open in order: “Main Menu > Redundancy > Rapid Ring”. Interface Description Initial rapid ring interface as follows: The main element configuration description of initial rapid ring interface: Interface Element Description 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 47 Interface Description Ring network interface as follows: The main element configuration description of Ring network interface: Interface Element Description Group Support Group 1-2 or Group 1-4, it means that the device 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 48 Enable or disable the corresponding ring group. Now introduce the creation process respectively according to different ring network: Create single ring ⚫ Create coupling ring ⚫ Create chain ⚫ Create rapid spanning tree ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 49: Instance: Create Single Ring

    In the setting area of the “Rapid Ring” page, choose “Ring V3” as the “protocol of redundancy”. Check the box of “Enable” in “Group 1”. Choose “Single” in the drop-down list of “Type” of “Group 1”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 50: Instance: Create Coupling Ring

    8.1.2 Instance: create coupling ring Instance For example: creating coupling ring. Its basic architecture is shown as below: Instance analysis We can get the following picture by analyzing the coupling ring above. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 51 In the “Settings” area of “Rapid Ring” page, choose “Ring V3” as “Protocol of Redundancy”. Check the “Enable” box in the “Group 1”. Choose “Single” in the drop-down list of “Type” of “Group 1”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 52 In the “Settings” area of “Rapid Ring” page, choose “Ring V3” as “Protocol of Redundancy”. Check the “Enable” box in the “Group 1”. Choose “Single” in the drop-down list of “Type” of “Group 1”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 53 Choose “2” in the drop-down list of “Coupling Ctrl Port” of “Group 2”. Click “Apply”. Enter “Main Menu > System Management > Device Address”. In the area of “reboot the device”, click “reboot”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 54 100, 101, 102, 103 and 104 are in the ring. The ring network ports are 2 and 3. ⚫ Device 100 is the master station, others are slave stations. Device 105 and 106 are in the chain. The ring network ports are 2 and 3. ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 55 In the “settings” area of “Rapid Ring”: 1. Set “Type” to “Single”; 2. Set “ID” to “1”; 3. Set “Port 1” to “2”; 4. Set “Port 2” to “3”; Click “Apply”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 56 Click “Apply”. Enter “Main Menu > System Management > Device Address”. In the area of “reboot the device”, click “reboot”. End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 57: Creating Spanning Tree

    Open in order: “Main Menu > Redundancy > Rapid Ring > Protocol of Redundancy > RSTP (IEEE 802.1W/1D)”. Interface Description RSTP interface as follows: The main element configuration description of RSTP interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 58 PID value, but the one with greater PID value. The directly connected switch port, options are: Yes; ⚫ ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 59 When the path costs of multiple ports are the same, the one with the highest priority would be the root port. Root cost The root cost of a switch is the sum of root port cost and the 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 60 Blocking: port only receives and processes BPDU, ⚫ doesn’t forward user flow; Disabled: blocked or physically disconnected. ⚫ The settings of rapid spanning tree will take effect after rebooting the device. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 61: Port Trunking

    For example: if the port 1 and port 2 of switch A and switch B share the same rates and duplex modes, we could improve bandwidth by grouping them into a Trunking group. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 62 Setting one port as both ring network port and trunking port is not supported. ⚫ Each trunking group should have 2 ports at least, up to 4. ⚫ One port can only join a trunking group. ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 63: Access Control

    On the “Login Settings” page, user can configure the login name and password of logging in to WEB configuration page and other parameter information. Operation Path Open in order: “Main Menu > Access control > Login settings”. Interface Description Login settings interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 64 1. Choose “1” as “Index” number 2. Choose “administrator” as “access level” 3. Enter “admin8” as “login name” 4. Enter “admin8” as “password” 5. Enter “admin8” as “confirm password”. Click “apply”. End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 65: Remote Monitoring

    Configure SNMP V1/V2 read-only community name; ⚫ Configure SNMP gateway. ⚫ Operation Path Open in order: "Main Menu > Remote Monitoring > SNMP Configuration". Interface Description Interface screenshot of SNMP configuration as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 66 Notes: It will send out alarm during cold or warm start, port offline/online, power on/off. Please pay attention to the permission problem of read and write in the SNMP browser, 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 67: Snmp Configuration

    Configure SNMP V1/V2 read-only community name; ⚫ Configure SNMP gateway. ⚫ Operation Path Open in order: "Main Menu > Remote Monitoring > SNMP Configuration". Interface Description Interface screenshot of SNMP configuration as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 68 Configure the read-only SNMP community name with the only Community operation permission of Get. SNMP Read/Write Configure the Read/Write SNMP community name with the Community operation permission of Get and Set. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 69 1. Select "enable" on the column of "SNMP Configuration"; 2. Select "Read-only community name" as "public"; 3. Select "Read/Write community name" as "private"; 4. Select "SNMP gateway" as "192.168.1.1". Click "Apply". End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 70: Relay Warning

    Configure alarm settings. Options as follows: Enable; ⚫ Disable. ⚫ Relay Output Type Click the drop-down list of "Relay Output Type", options as follows: Normally open: when it's normal without alarm, relay is ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 71 ⚫ Example: Alarm Configuration For example: Enable alarm configuration, and enable power supply alarm for power 1, port alarm for port 1. Operation Steps Log on to the Web configuration interface. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 72 On the region of "System Events", select "Enable" the "Alarm Setting" of power 1. On the region of "Port Events", select "Enable" the "Alarm Setting" of power 1. Click "Apply". End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 73: Port Statistics

    Operation Path Open in order: “Main Menu > Port Statistics > Frame Statistics”. Interface Description Frames statistics interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 74 This counter does not TxBroadcastPkts include errored broadcast packets or valid multicast packets. The number of good packets transmitted by a port that are TxMulticastPkts directed to a multicast address. This counter does not 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 75 The number of good packets received by a port that RxUndersizePkts are less than 64 bytes long (excluding framing bits, but including the FCS). RxPausePkts The number of PAUSE frames received by a port. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 76 (excluding framing bits, but including FCS). The number of good packets received by a port that RxDropPkts were dropped due to a lack of resources RxUnicastPkts The number of good packets received by a port that 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 77 46 (which does not require padding). The number of packets received with good CRC and OutOfRangeErrors the value of length/type field is greater than 1500 and less than 1536. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 78: Network Diagnosis

    Operation Path Open in order: “Main Menu > Diagnosis > Mirror”. Interface Description Port mirror interface as follows: The main element configuration description of port mirror interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 79 In the option of “mirror port”, choose port “1”, “2” and “3”. In the option of “collect port”, choose port “4”. In the option of “watch direction”, choose “all”. Click “apply”. End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 80: System Management

    Configure gateway address; ⚫ Configure DNS server; ⚫ Reboot the device. ⚫ Operation Path Open in order: “Main Menu > Basic Settings > Network & Reboot”. Interface Description Device address interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 81 Automatically obtain Configure the acquisition form of DNS server address as DNS server address automatic acquisition. Notes: When IP address is manual configuration, this option becomes gray and is not optional. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 82: System Information

    Step 4 Click “Apply”, system will automatically save the configuration. Step 5 End. 13.2 System Information Function Description On the page of “System Identification”, user can configure the following options: Device model; ⚫ Device name; ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 83 The number length shouldn’t be more than 30 bytes. ⚫ Contact Information Configure the contact Information of the device maintenance personnel. Notes: Support the entering of Chinese characters, English letters, ⚫ 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 84: File Management

    Restore factory defaults; ⚫ Upload and download configuration files; ⚫ System upgrading. ⚫ Operation Path Open in order: "Main Menu > System Management > File Management". Interface Description File management interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 85 Upload Configuration Configure the switch via uploading configuration files information. Upgrade Firmware from Configuration column of system upgrade Local PC Upgrade Firmware Upgrade operating system of the switch. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 86 Click "Open". Click "Upload". Alarm information is displayed in the pop-up dialog box of "messages from the webpage", click "OK". The device is rebooted automatically and its configuration is updated. End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 87: System Logout

    Step 5 Alarm information is displayed on the pop-up dialog box of “messages from the Step 6 webpage”, click “OK”. Login successfully to the WEB interface. Step 7 End. Step 8 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 88: Faq

    Both configurations are the same, without conflict. 14.2 Configuration Problem How to configure the device restore default setting via DIP switch? Turn the DIP switch 2 to ON position, and restore default setting after power on again. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 89: Alarm Problem

    When the device alarms, except BlueEyes_II software nether alarm information display area will display alarm information, is there any other way to notify technical staffs? When the device alarms, monitoring host computer buzzer will continue to emit 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 90: Indicator Problem

    The switch halts after communicate for a period time, and returns to normal after reboot, what's the reason? Reasons may include: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 91 Network cable is disturbed by static electricity or surge; Troubleshooting, change the shielded cable or install a lightning protector. High and low temperature influence; troubleshooting, check the device temperature usage range. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 92 3onedata Co., Ltd. Headquarter address: 3/B, Zone 1, Baiwangxin High Technology Industrial Park, Song Bai Road, Nanshan District, Shenzhen Technology support: tech-support@3onedata.com Service hotline: +86-400-880-4496 Official Website: http://www.3onedata.com 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

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