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Qeedji AMP300 User Manual

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User manual
AMP300
9.10.10 002B

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  • Page 1 User manual AMP300 9.10.10 002B...
  • Page 2 Product information Product design and specifications are subject to change at any time and `Qeedji` reserves the right to modify them without notice. This includes the hardware, the embedded software and this manual, which should be considered as a general guide to the product. The accessories supplied with the product may differ slightly from those described in this manual, depending on the developments of the various suppliers.

  • Page 3: Table Of Contents

    Antenna return loss Conformities Part VI : Contacts Contacts Part VII : Appendix Appendix: Qeedji PowerPoint publisher for Media Players Appendix: ISO image burning with BalenaEtcher Appendix: TFTP and DHCP server configuration Appendix: Timezone Appendix: Device network disk mounting in MS-Windows explorer Appendix: USB mass storage Appendix: 802.1X security...

  • Page 4: Part I : Description And Installation

    Description and installation Part I...

  • Page 5: Introduction

    1.1    Introduction This manual explains how to install and configure your AMP300 device. It explains also how to install a third party APK and realize a AQS firmware upgrade. Content of the package Items Description Quantity Device AMP300 device with ¹...

  • Page 6: Labelling

    ☛ FCC certification in pending. ☛ The QR code on the product label is corresponding to the product identification URL, for example: http://i.qeedji.tech?model=AMP300&sn=01540-00001&mac.lan1=00-1C-E6-02-52-63&mac.wlan1=00-1C-E6-02-52-64&mac.wpan1=00-1C-E6-02-52-65 Packingbox label This is the label stuck also on the packingbox. It is showing:...

  • Page 7: Product Faces

    1.3    Product faces Device's front face : USB-C connector supporting power, POWER IN : RJ45 connector for network connectivity and PoE supply, LAN/PoE Tapped hole allowing to lock the USB-C cable on the USB-C connector, POWER IN : hole hidding a push button allowing to reboot the device or exit from kiosk mode. Device's up face Drilled holes for fixing the device with screws or cable ties.
  • Page 8 Device's rear face : USB-C connector supporting power & data USB 2 : USB-C connector supporting display port ¹, power & data, USB 1 connector, HDMI OUT connector with its micro SD card, microSD Tapped hole allowing to lock the USB-C cable on the connector USB 2 Tapped hole allowing to lock the USB-C cable on the...

  • Page 9: Device Dimensions

    1.3.1    Device dimensions...

  • Page 10: Device Fixture

    1.3.2    Device fixture...

  • Page 11: Power Supply

    For this installation way, the display device must support for DisplayPort Alternate Mode over USB-C. The AMP300 device is powered by the display device. The display device is powered by mains supply. The display device receives its video signal via...
  • Page 12 For this installation way, the display device must support for DisplayPort Alternate Mode over USB-C. The AMP300 is powered by PoE+. The display device is powered by AMP300 via USB-C. The display device receives its video signal via USB-C. The network connection is Ethernet.

  • Page 13: Device Start-Up Steps

    1.5    Device start-up steps This is an example of device start-up steps timings. Step 1 (T0 = 0 s) Step 2 (T ~ 2  s) Step 3 (T ~ 9  s) Step 4 (T ~ 26  s) Step 5 (T ~ 31  s) The device is supplied.

  • Page 14: Led Behaviour

    Off. Sequence of 3 consecutive short red flashes of 300 ms, periodic in alternance with 4 seconds Error: the CPU can not start. If the problem persists, contact support@qeedji.tech. Off. Sequence of 4 consecutive short red flashes of Error: an internal issue has been detected during power sequencing. If the device is...

  • Page 15: Connectors Pin-Out

    Information type Value Type USB type-C Power USB PD (Power delivery) This is the USB-C pin-out for the AMP300: POWER IN ☛ The device can be supplied by the USB-C connector. POWER IN USB 1 USB-C connector Information type Value...
  • Page 16 Type USB type-C Data USB 2.0 Power USB PD¹ (Power delivery) This is the USB-C pin-out for the AMP300: USB 2 ☛ The device can be supplied by the USB-C connector. USB 2 LAN/PoE connector Ethernet RJ-45, 10/100/1000 BaseT, PoE/PoE+.
  • Page 17 This connector is used to connect a monitor or a video projector. ☛ The audio is output on the video connector on which the display device is plugged. ☛ If the AMP300 is plugged on a HDMI audio amplifier device, the device can be used as audio media-player. Micro-SD card The micro SD card connector is located on the rear face of the AMP300.
  • Page 18 The 16 GB micro SD card, containing the for AMP300 device, is provided by default and is already installed in the product. The micro SD card is partitioned to be compliant with . This is the micro SD card partition mapping:...

  • Page 19: Part Ii : System Configuration

    System configuration Part II...

  • Page 20: Introduction

    2.1    Introduction To support the APK deployment, the AQS version upgrade and the AMP300 device configuration update, the AMP300 device embeds the Qeedji System service which is launched automatically as soon as the AQS is running. It supports: APK installation thanks to a file:...

  • Page 21: Aqs Firmware Upgrade

    firmware upgrade, the AMP300 device configuration, the user data partition and the user APK are kept. firmware version upgrade can be done by: putting the archive on an USB storage device then by inserting it in the AMP300 USB-C connector (USB 1 or USB 2). For further .fqs information, refer to the chapter §...
  • Page 22 Unplug the USB storage device. ☛ Once the USB storage is unplugged, the firmware upgrade duration is depending on the firmware content. This is a firmware upgrade duration example: 8 minutes and 30 seconds. This message is then displayed showing that the firmware is being unzipped. This message is then displayed showing that the firmware is being installed.
  • Page 23 Prerequisite: a WebDAV client (for example, like CarotDAV, BitKinex) is installed on your computer or the AMP300 device is mounted as a disk on the MS-Windows explorer. For further information, refer to the chapter § device network disk mounting in MS-Windows explorer.
  • Page 24 This message is then displayed showing that the firmware is being installed. The installation duration is depending on the version. After the version installation, the device is rebooting automatically once. This message is displayed while the device has not yet restarted. ☛...
  • Page 25 One of these messages could occur when the file is corrupted or when the USB storage device has been removed when the copy was still in progress. If required, download again the version (.fqs) from the Qeedji Website and try again. If the problem persists, contact support@qeedji.tech.

  • Page 26: Apk Deployment

    Android Studio The APK installation is done by: putting an file on an USB storage device then by inserting it in the AMP300 USB-C connector (USB 1 or USB 2). For further information, refer .apk to the chapter § APK version upgrade by USB.
  • Page 27 ☛ The necessary rights for each APK are temporarily granted during the APK installation. Copy the file at the root directory of an USB storage device and insert it on the USB-C connector (USB 1 or USB 2) of the AMP300 device. .apk ☛...
  • Page 28 Unplug the USB storage device. This message should be displayed for few seconds, the time for the to install the APK. ☛ In case several APK are available on the USB storage device, the installing message appears for each new APK to install. When the APK installation is completed, this message should be displayed for 10 seconds.
  • Page 29 Prerequisite: a WebDAV client (for example, like CarotDAV, BitKinex) is installed on your computer or the AMP300 is mounted as a disk on the MS-Windows explorer. For further information, refer to the chapter § Device network disk mounting in MS-Windows explorer.
  • Page 30 This message is then displayed until the device is rebooting automatically once. Each APK installed should be then visible on the desktop.
  • Page 31 This message is displayed for ten seconds when an error occured while copying the APK. The USB storage device is not properly supported. Restart again the operation with another USB storage device. If the problem persists, you can contact support@qeedji.tech.
  • Page 32 The list of the functions supported in the script are shown in the release note Configuration script release note. The configuration script can be also downloaded at this location. Rename the configuration script according to the supported filename pattern: common for multiple AMP300 devices: configuration.js 000000000000.js for a specific AMP300 device: with the format <device_WLAN0_MAC_address>...
  • Page 33 Device configuration by USB Copy the configuration script at the root directory of an USB storage device and insert it on the USB-C connector (USB 1 or USB 2) of the AMP300 device. This message is displayed for only few seconds.
  • Page 34 This message is then displayed until the device is rebooting automatically once.
  • Page 35 Prerequisite: a WebDAV client (for example, like CarotDAV, BitKinex) is installed on your computer or the AMP300 is mounted as a disk on the MS-Windows explorer. For further information, refer to the chapter § Device network disk mounting in MS-Windows explorer.
  • Page 36 This message is then displayed until the device is rebooting automatically once. ☛ Once the configuration script is installed, the file is removed.
  • Page 37 Device configuration by server TFTP and server DHCP with code 66 The AMP300 device can be configured thanks to a configuration script hosted on a TFTP server + DHCP server (code 66). Prerequisites: the LAN or the WLAN interface is configured in DHCP mode, a TFTP server and a DHCP server are properly configured, are working properly and are available on the network.
  • Page 38 This error message is displayed for ten seconds when the copy of the script from the USB storage device has failed. If the proble persists, try again with another USB storage device. This error message is displayed for ten seconds when the configuration script contains a Javascript syntax error. Double check that the configuration script content is consistent for the AMP300 device.

  • Page 39: Hardware Reset

    2.1.4    Hardware reset In case your APK or the would not respond anymore, you can proceed to a AMP300 hardware reset: insert for example a paper clip inside the hole until feeling the button, System button hold the pressed for more than 5 seconds,...

  • Page 40: Factory Recovery

    The factory recovery consists in recovering the OS and data like it was at the factory. Consequently, the different APK installed by the user and the AMP300 device configuration data will be lost. So, it is highly recommended to save all the required settings to be able to reconfigure your AMP300 device afterwards.
  • Page 41 When the micro SD card is installed properly, the SD card should be not visible.

  • Page 42: Part Iii : Applicative User Interface

    Applicative user interface Part III...

  • Page 43: Applicative User Interface

    3.1    Applicative user interface The AMP300 device has a Web user interface that can be accessed with a Web browser. The supported Web browsers are: Google Chrome Mozilla Firefox MS-Edge (Chromium) It is available from the URL: http://<device_IP_addr>/ By default, the...

  • Page 44: Part Iv : Administration Console User Interface

    Administration console user interface Part IV...

  • Page 45: Administration Console User Interface

    4.1    Administration console user interface The AMP300 device has a Web user interface that can be accessed with a Web browser. The supported Web browsers are: Google Chrome Mozilla Firefox MS-Edge MS-Edge (Chromium) It is available from the URL: http://<device_IP_addr>/...

  • Page 46: Configuration > Administrator

    Device name ☛ It is recommended that you enter one unique value for each device. In case several AMP300 devices are located in different buildings Hostname or geographical locations, we recommend that you enter hostname values with information about the building and the location (e.g.
  • Page 47 Web UI Admin Web UI credentials are lost by the user, the only way to restore known credentials is to inject, through a USB-C connector of the AMP300, Admin Web UI Admin an USB storage device containing a configuration script.

  • Page 48: Configuration > Lan

    4.1.2    Configuration > LAN pane, select the LAN menu to set up the network configuration of the In the interface of your device. Configuration Choose whether the IP address is static or given by the server. If static, fill the remaining parameters like DHCP subnet mask gateway...
  • Page 49 ☛ The 802.1X is not supported in the configuration Web user interface but is supported by this AQS version. To configure it, you can inject a USB storage device having a suitable configuration script on the USB connector of the AMP300 or push this suitable configuration script on the WebDAV directory of the AMP300.

  • Page 50: Configuration > Wlan

    Web interface and unplug immediately the RJ45 cable. with a configuration script: inject a USB storage device having a suitable configuration script on the USB-C connector of the AMP300. USB 1 USB 2...
  • Page 51 Select one of the detected and press on the button. WIFI spots SSID The default security is WPA-Personal (PSK), WPA2-Personal (PSK), ☛ The security is not supported in the Web UI but is supported in the AQS. To configure your WLAN interface with a security None none...
  • Page 52 To use an automatic configuration, select the in the drop down list then enter the PAC file Proxy server Automatic proxy configuration Proxy server URL allowing to get automaticall the proxy server configuration. For example: https://domain.contoso.en/dir/my-proxy-auto-conf.pac...

  • Page 53: Configuration > Output

    ☛ When supported by your display devices, do prefer use a 60 Hz mode which is the smoothest mode for the scrolling text feature. ☛ In this AQS version, the audio can be rendered only on the display device connected the AMP300 device.

  • Page 54: Configuration > Servers

    4.1.5    Configuration > Servers pane, select the Servers menu to define the configuration of the servers peripheral to your device. In the Configuration The NTP server input allows to either choose the default NTP server¹ or enter your favorite NTP server domain so that the device is always on time.

  • Page 55: Configuration > Date And Time

    4.1.6    Configuration > Date and time pane, select the Date and Time menu to check the time configuration: From the Configuration timezone, system date of your device (day and time). To update the date and time of your device, click on the value and then click on the button.

  • Page 56: Configuration > Regionality

    4.1.7    Configuration > Regionality pane, select the Regionality menu to choose the language in which information messages or error messages related to the From the Configuration device need be displayed on the screen. The supported languages are: English, Spanish, German, French, Italian,...

  • Page 57: Configuration > Variables

    4.1.8    Configuration > Variables pane, select the Variables menu to set variable (or TAG) values for this device. From the Configuration The variable names are: field1 field2 field3 field4 field5 These variable values can then be used in Apps to perform specific processing for devices having specific variables values.

  • Page 58: Maintenance > Files

    .software .fqs Firmware upgrade The AQS firmware can be upgraded by pushing a new firmware file in the directory of the device WebDAV aosp-amp300-setup-9.YY.ZZ.fqs .software directory with a WebDAV client. http://<device-ip-addr>/ ☛ The login credentials to access to the directory must those of a connection profile.

  • Page 59: Maintenance > Middleware

    (for ) version of your device. Wait a few minutes, the Send AOSP Qeedji System time to load and install the new middleware version. Go back to the user interface and check that the version number of Administration console the device has changed.

  • Page 60: Maintenance > Preferences

    4.1.11    Maintenance > Preferences pane, select the Preferences menu to view all the preferences. In the Maintenance The filter allows to display only the preferences whose name contains the string entered in the filter. All the preferences have optimal default values. Double click on a preference to change its value.

  • Page 61: Information > Device

    Information : label and version of the embedded middleware, Middleware : model of the device, Model Qeedji : name of the device, Device name : name of the device on the network, Hostname : MAC address, : Universal Unique IDentifier, UUID : Product Serial Number.

  • Page 62: Information > Network

    4.1.13    Information > Network pane, select the Network menu to view a summary of the device's network configuration. In the Information...

  • Page 63: Information > Screens

    4.1.14    Information > Screens pane, select the Screens menu to view information about the display device connected on the HDMI connector and the rotation From the Information angle.

  • Page 64: Part V : Technical Information

    Technical information Part V...

  • Page 65: Technical Specifications

    5.1    Technical specifications Model Manufacturer AMP300 Qeedji Processors Model Information 4 ARM Core Cortex A53, up to 1.8GHz per core Integrated 2D/3D GPU SoC NXP i.MX8 1080p60 VP9 Profile 0, 2 (10-bit) decoder, HEVC/H.265 decoder, AVC/H.264 Baseline, Main, High decoder VP8 decoder 1080p60 AVC/H.264 encoder, VP8 encoder...
  • Page 66 Fanless Operating system ¹ for AMP300 ¹ (Android Open Source Project) AOSP Qeedji System Operating temperature Storage temperature 0 °C to +30 °C (32 °F to 86 °F) -20 °C to +60 °C (-4 °F to 140 °F) Operating humidity Storage humidity <...

  • Page 67: Antenna Return Loss

    5.2    Antenna return loss This is the return loss diagram for the WIFI/Bluetooth antenna:...

  • Page 68: Conformities

    5.3    Conformities In conformity with the following European directives: LVD 2014/35/EU EMC 2014/30/EU...

  • Page 69: Part Vi : Contacts

    Contacts Part VI...

  • Page 70: Contacts

    6.1    Contacts For further information, please contact us: Technical support: support@qeedji.tech, Sales department: sales@qeedji.tech. Refer to the Website for FAQ, application notes, and software downloads: https://www.qeedji.tech/ Qeedji Qeedji FRANCE INNES SA 5A rue Pierre Joseph Colin 35700 RENNES Tel: +33 (0)2 23 20 01 62...

  • Page 71: Part Vii : Appendix

    Appendix Part VII...

  • Page 72: Appendix: Qeedji Powerpoint Publisher For Media Players

    PowerPoint Add In can deal with several AMP300 devices with the same MS-PowerPoint Qeedji PowerPoint Publisher For Media Players presentation. ☛ In this version, only the AMP300, whose WebDAV servers are available with the scheme (default value), are supported. http://...
  • Page 73 ☛ In some rare cases, the warning message PowerPoint has problems with the Qeedji complement. If the problem persists, disable this add-on could be prompted when opening a MS-Office PowerPoint. In this case, do and check for updates.
  • Page 74 Qeedji PowerPoint Publisher For Media Players: register one or several devices To register one or several AMP300 devices, open you MS-Office Powerpoint presentation then: click on the menu, Qeedji on the ribbon, click on the item to access to the AMP300 device registering panel.
  • Page 75 ☛ The AMP300 devices sorting order in the list is decisive because it is taken into account during the publication. The slides of the first section, or the first 10 slides, are always affected to the AMP300 device located at the top of the list. Then the publication is continuing with the next AMP300 device located immediately below, and so on.
  • Page 76 The Publishing status report is showing whether the publishing on each AMP300 devices has succeeded or not: : the publication has succeeded Publishing succeeded : the publishing has failed. In this case, check the network connection between your computer and the AMP300. Publishing failure (Error: 503) Publishing status report example: 1/5 - Publishing on device: AMP300 (192.168.1.84)
  • Page 77 (older OS, Smart monitor), the message below is Qeedji PowerPoint Publisher for Media Player displayed Information The App "Qeedji Powerpoint Publisher for Media player" is not supported on this device ☛ The may prevent to publish properly by returning this error: protected view Publishing failure (Error: Unable to save a copy of the .

  • Page 78: Appendix: Iso Image Burning With Balenaetcher

    ☛ If required, use a SD card adapter. ☛ After inserting the SD card in the computer, if MS-Windows 10 is displaying 14 times a format popup inviting to format the 14 partitions of the AMP300 SD card, click on the button of the format popups.

  • Page 79: Appendix: Tftp And Dhcp Server Configuration

    TFTP DHCP ¹ Trivial File Transfer Protocol The network interfaces of the AMP300 devices must be configured to obtain their IP address with the server. DHCP downloading operation (specific or general) is realized with a dialog step with the DHCP server (during the device TFTP configuration by script booting).

  • Page 80: Appendix: Timezone

    7.4    Appendix: Timezone Area Country/Town pair values supported for the function of the configuration script (1 of 2) setTimezone Pacific/Wallis, Pacific/Wake, Pacific/Tongatapu, Pacific/Tarawa, Pacific/Tahiti, Pacific/Saipan, Pacific/Rarotonga, Pacific/Port_Moresby, Pacific/Pohnpei, Pacific/Pitcairn, Pacific/Palau, Pacific/Pago_Pago, Pacific/Noumea, Pacific/Norfolk, Pacific/Niue, Pacific/Nauru, Pacific/Midway, Pacific/Marquesas, Pacific/Majuro, Pacific/Kwajalein, Pacific/Kosrae, Pacific Pacific/Kiritimati, Pacific/Honolulu, Pacific/Guam, Pacific/Guadalcanal, Pacific/Gambier, Pacific/Galapagos, Pacific/Funafuti, Pacific/Fiji, Pacific/Fakaofo, Pacific/Enderbury, Pacific/Efate, Pacific/Easter, Pacific/Chuuk, Pacific/Chatham, Pacific/Bougainville,...
  • Page 81 Area Country/Town pair values supported for the function of the configuration script (2 of 2) setTimezone Africa/Windhoek, Africa/Tunis, Africa/Tripoli, Africa/Sao_Tome, Africa/Porto-Novo, Africa/Ouagadougou, Africa/Nouakchott, Africa/Niamey, Africa/Ndjamena, Africa/Nairobi, Africa/Monrovia, Africa/Mogadishu, Africa/Mbabane, Africa/Maseru, Africa/Maputo, Africa/Malabo, Africa/Lusaka, Africa/Lubumbashi, Africa/Luanda, Africa/Lome, Africa/Libreville, Africa/Lagos, Africa/Kinshasa, Africa Africa/Kigali, Africa/Khartoum, Africa/Kampala, Africa/Juba, Africa/Johannesburg, Africa/Harare, Africa/Gaborone, Africa/Freetown, Africa/El_Aaiun, Africa/Douala, Africa/Djibouti, Africa/Dar_es_Salaam, Africa/Dakar, Africa/Conakry, Africa/Ceuta, Africa/Casablanca, Africa/Cairo, Africa/Bujumbura, Africa/Brazzaville, Africa/Blantyre, Africa/Bissau, Africa/Banjul, Africa/Bangui, Africa/Bamako,...

  • Page 82: Appendix: Device Network Disk Mounting In Ms-Windows Explorer

    7.5    Appendix: Device network disk mounting in MS-Windows explorer Do follow carefully the procedure below to mount properly the AMP300 device as network disk in MS-Windows explorer. Indeed, after a first ◬ mounting failure with wrong login credentials, it could be difficult to mount the device afterwards because MS-Windows keeps the wrong login credentials in cache memory for few tenths of minutes preventing to mount the device for a while.

  • Page 83: Appendix: Usb Mass Storage

    7.6    Appendix: USB mass storage Some rare USB sticks could be not detected by the device because the USB partitionning is not supported by . In this case, a Unsupported General USB drive notification is raised. ☛ The notifications can be watched in mode, but not in mode.

  • Page 84: Appendix: 802.1X Security

    AMP300 device generated with the CA certificate of your RADIUS server. When using a RADIUS certificate, it is recommended that the system date of the AMP300 device is properly set, else you may not be able to ◬...

  • Page 85: Appendix: Certificates

    Install from SD card To install a certificate from your USB mass storage: copy the certificate file on your USB mass storage, insert the USB mass storage in the USB hub connected to the AMP300 device, select the item, Install from SD card press on the bars ...

  • Page 86: Appendix: Configuration With The Aosp Settings Application

    7.9    Appendix: Configuration with the AOSP settings application Like any Android tablet, the AMP300 can be configured manually thanks to the application. AOSP Settings WLAN configuration To configure your WLAN interface, in the Settings menu, choose the Network and internet (Wifi, data usage, hotspot) menu.

  • Page 87: Appendix: Factory Reset

    7.10    Appendix: Factory reset The factory reset consists in recovering the data like it was at the factory. This procedure requires that the AMP300 device is connected to a touch screen. From the desktop¹, swipe you finger to make appear the...

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