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Dishwasher
SMS2HAW12Y
[en]
User manual

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Summary of Contents for Bosch SMS2HAW12Y

  • Page 1 Dishwasher SMS2HAW12Y [en] User manual...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Knife shelf........ 22 General information...... 4 Basket heights........ 22 Intended use........ 4 Before using for the first time ..   22 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 5 tion.......... 22 Safe use ........... 6 Damaged appliance ...... 8 Water softening system....
  • Page 3 Basic settings........    33 Technical specifications....   55 Overview of basic settings ..... 33 Information regarding Free and Open Source Software .... 56 Changing basic settings.... 34 Home Connect ......   34 Home Connect quick start ..... 35 Home Connect settings.... 35 Remote Start ....... 35 Remote Diagnostics ...... 36 Software update ...... 36 Data protection....... 36 Declaration of Conformity.... 36...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Safe Installation

    Safety en Keep children under the age of 8 years away from the appliance and power cable. Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of fire! It is dangerous to use an extended power cord and non-ap- proved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ If the power cord is too short, contact Customer Service. ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of burns! If the appliance is not installed properly, this may result in burns.
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance Follow the safety instructions if the appliance is damaged. WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to prevent Preventing material damage Only use the water hoses sup- material damage to your appliance,...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may Saving energy damage the appliance. If you follow these instructions, your Do not use a steam cleaner. ▶ appliance will use less electricity and So as not to scratch the finish ▶...
  • Page 12: Installation And Connection

    en Installation and connection installing it under a continuous work- Installation and connection Installation and connec- top that is securely connected to ad- jacent cabinets. tion "Follow the safety instructions." To ensure proper operation, connect Installation and connection → Page 4 the appliance to the power and water "Follow the instructions for elec- supply correctly.
  • Page 13: Drinking Water Connection

    Installation and connection en Check that the mains plug is inser- Drinking water connection ted properly. Connect your appliance to a drinking water connection. Installing the drinking water connection Note: If you are replacing the appli- ance, you must use a new water sup- ply hose.
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number"...
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 26 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 20 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 22 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 7 8 9 "Switching on the appliance" → Page 30 ON/OFF button and reset button "Switching off the appliance" → Page 32 "Terminating the programme" → Page 32 "Programmes" → Page 17 Programme button "Water softening system" → Page 22 Special salt refill indicator "Rinse aid system"...
  • Page 17: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ted. The running time will change if Programmes grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 18: Information For Test Institutes

    en Additional functions Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 18 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 19: Features

    Features en panel of your appliance, are available Top basket depending on the appliance configur- Arrange cups and glasses in the top ation. basket. Additional func- tion ¡ The run time is shortened by 15% to SpeedPerfect+ 75% depending on the rinse programme.
  • Page 20: Bottom Basket

    en Features Press in the levers on the right and Bottom basket left on the outside of the basket. Arrange pans and plates in the bot- tom basket. The basket can then slip down slightly. Raise or lower the basket evenly to Cutlery basket the right level.
  • Page 21: Cutlery Basket

    Features en Cutlery basket Folding prongs Arrange cutlery in the cutlery basket, Use the folding prongs to position always without sorting it and with the tableware securely, e.g. plates. sharp points downwards. You can fold the prongs down to po- sition pans, bowls and glasses Etagere better.
  • Page 22: Knife Shelf

    en Before using for the first time Knife shelf Use the shelf for knives and long items of cutlery. Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery basket Setting Top basket Bottom basket 1 max. ø 22 cm 31 cm 2 max.
  • Page 23: Overview Of Water Hardness Settings

    Water softening system en To avoid damage to the appliance, water with a hardness above 9 °E must be softened. Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
  • Page 24: Switching Off The Water Softening System

    en Water softening system ATTENTION! Switching off the water ¡ Detergent may damage the water softening system softening system. Only fill the dispenser of the wa- If you find the special salt refill indic- ▶ ter softening system with special ator irritating, e.g. when using com- dishwasher salt.
  • Page 25: Rinse Aid System

    Rinse aid system en Spilled rinse aid can cause ex- Rinse aid system Rinse aid system cessive frothing during the wash cycle. You can use the rinse aid system Rinse aid system Close the lid of the dispenser for and rinse aid to get tableware and rinse aid.
  • Page 26: Detergent

    en Detergent Press ⁠ . Detergent Description To open the basic settings, press Tabs Tabs are suitable for all for 3 seconds. cleaning functions and do a The display shows Hxx. not need to be measured a The display shows ⁠ . out.
  • Page 27: Unsuitable Detergents

    Detergent en With powder and liquid detergent the Detergent Description dosage can be individually adjusted Detergent con- Chlorine residue on table- to the level of soiling of the table- taining chlorine ware may present a risk to ware. health. For better washing and drying results and to avoid damage to the appli- Information on detergents ance, please additionally use "Spe-...
  • Page 28: Tableware

    en Tableware Add the detergent to the dry deter- Close the lid of the detergent dis- gent dispenser. penser. 50 ml 25 ml 15 ml a The lid clicks into position. If you are using tablets, one is a The detergent dispenser will open enough.
  • Page 29: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 30: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 31: Setting A Programme

    Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "0h:00m". Press the programme button re- ▶...
  • Page 32: Terminate Programme

    en Basic operation few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 33: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 34: Changing Basic Settings

    en Home Connect Basic setting Display text Selection Description Remote Start rc0 - rc2 Activate or deactivate → "Remote Start ", Page 35. The following settings are possible: ¡ With the setting "rc0", the func- tion is permanently deactivated. ¡ With the setting "rc1", the func- tion can be selected via the button.
  • Page 35: Home Connect Quick Start

    Home Connect  en With the help of the Home Connect Tips ¡ Please consult the documents sup- App scan the QR code. plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Note: Please note the safety precau- tions in this instruction manual and make sure that they are also ob- served when operating the appliance via the Home Connect app.
  • Page 36: Remote Diagnostics

    You can use this function to update Declaration of Conformity the software of your appliance, e.g. for optimisation, troubleshooting or Robert Bosch Hausgeräte GmbH safety-relevant updating. hereby declares that the appliance The Home Connect app informs you with Home Connect functionality about available software updates.
  • Page 37: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.bosch-home.com/ mend cleaning your appliance at reg- store or from customer service. ular intervals. Machine Care is a programme which...
  • Page 38: Filter System

    en Cleaning and servicing Phase Removal of Detergent Placement Food remnants and deposits Machine cleaner Detergent dispenser To ensure optimum cleaning perform- Remove any coarse soiling in the ance, the programme doses the de- interior with a damp cloth. tergents independently of each an- Clean the filters.
  • Page 39 Cleaning and servicing en Press the locking catches Cleaning filters gether and lift the coarse filter out Soiling in the dishwashing water may ⁠ . block the filters. After each wash check the filters for residue. Turn the coarse filter anticlockwise and remove the filter system ⁠...
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Cleaning spray arms Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠ . Pull up the lower spray arm to re- move.
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42 en Troubleshooting Fault Cause troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 43: Washing Results

    Troubleshooting en Fault Cause troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 44 en Troubleshooting Fault Cause troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 45 Troubleshooting en Fault Cause troubleshooting Remnants of food on table- Washing programme selec- Select a more intensive washing ▶ ware. ted too weak. programme. → "Programmes", Page 17 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 46 en Troubleshooting Fault Cause troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 17 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 47 Troubleshooting en Fault Cause troubleshooting Tea residue or lipstick marks Too little detergent is being Use a suitable "Detergent " ▶ → Page 26 and follow the manufac- on tableware. used or is unsuitable. turer's instructions for the amount to be used. Tableware has been pre- Only remove large remnants of food ▶...
  • Page 48 en Troubleshooting Fault Cause troubleshooting Plastic parts are discol- Tableware has been pre- Only remove large remnants of food ▶ oured. cleaned too intensely. The and do not prerinse tableware. sensors chose a weaker pro- gramme. Stubborn soiling cannot be entirely removed. Removable streaks are Amount of rinse aid to be Set the rinse aid system to a lower...
  • Page 49: Home Connect Problem

    Troubleshooting en Fault Cause troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 50: Information On Display Panel

    en Troubleshooting Information on display panel Fault Cause troubleshooting Add "Special salt" → Page 23. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 51: Mechanical Damage

    Troubleshooting en Fault Cause troubleshooting Appliance does not start. Mains cable is not inserted. Check whether the socket works. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. Appliance door is not closed Close the appliance door.
  • Page 52: Noise

    en Troubleshooting Noise Fault Cause troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶ ing noises. stallation. No appliance fault mestic installation. present. Does not affect functioning of the appliance. Knocking or rattling noise. Spray arm is striking table- Arrange tableware so that the spray ▶...
  • Page 53: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 54: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 55: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en We will always find an appropriate AQUA-STOP guarantee solution and try to avoid unnecessary In addition to warranty claims against visits being made by a Customer Ser- the seller under the purchase agree- vice technician. ment and in addition to our manufac- With any warranty claims, we will turer's warranty, we offer compensa- make sure that your appliance is re-...
  • Page 56 en Technical specifications documents). Alternatively, you can Power consumption Off mode/standby send a request to oss- mode: 0.50 W request@bshg.com or to BSH Haus- Left-on mode: 0.50 W geräte GmbH GmbH, Carl-Wery-Str. Networked standby: 34, D-81739 München, Germany. 2.00 W The source code will be made avail- Time in left-on mode: able to you on request.
  • Page 60 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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