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Dishwasher
SMS2HCI12E
[en]
User manual

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Summary of Contents for Bosch SMS2HCI12E

  • Page 1 Dishwasher SMS2HCI12E [en] User manual...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Folding prongs ....... 22 General information...... 4 Basket heights........ 23 Intended use........ 4 Before using for the first time ..   23 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 4 tion.......... 23 Safe use ........... 6 Damaged appliance ...... 7 Water softening system....
  • Page 3 Customer Service......   56 Terminate programme.... 33 Product number (E-Nr.), produc- Switching off appliance .... 33 tion number (FD) and consecut- Basic settings........    34 ive numbering (Z-Nr.) ..... 57 Overview of basic settings ..... 34 AQUA-STOP guarantee .... 57 Changing basic settings.... 35 Technical specifications....   57 Home Connect ......
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health. ▶ Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
  • Page 7: Damaged Appliance

    Safety en WARNING ‒ Risk of tipping! Overfilling the Baskets may cause the appliance to tip up. ▶ Never overfill the Baskets with free-standing appliances. WARNING ‒ Risk of electric shock! ¡ An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶...
  • Page 8: Risk To Children

    en Safety ▶ If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service. Risk to children WARNING ‒ Risk of suffocation! ¡ Children may put packaging material over their heads or wrap themselves up in it and suffocate.
  • Page 9 Safety en ▶ Keep children away from the appliance when open. The wa- ter in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid. WARNING ‒ Risk of injury! Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en To prevent corrosion, do not use AquaSensor ▶ sponge cloths on dishwashers The AquaSensor is an optical meas- with a stainless steel front or uring device (light barrier) which rinse such cloths thoroughly measures the turbidity of the rinsing several times before using them water.
  • Page 12: Installing And Connecting The Appliance

    en Installation and connection ¡ Operating instructions Drainage connection ¡ Installation Instructions Connect your appliance to drainage ¡ Further information documents connection so dirty water is dis- ¡ Installation material charged via the wash cycle. ¡ Salt filling aid funnel ¡ Mains cable Installing the drainage connection ¡...
  • Page 13: Electrical Connection

    Installation and connection en Electrical connection Connecting the appliance to the electricity supply Notes ¡ Please follow the "Safety instruc- tions" → Page 4. ¡ Connect the appliance to alternat- ing current only, in the range of 220 - 240 V and 50 Hz or 60 Hz. ¡...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 57.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 27 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 21 Bottom basket Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 7 8 9 "Switching on the appliance" → Page 31 ON/OFF button and reset button "Switching off the appliance" → Page 33 "Terminating the programme" → Page 33 "Programmes" → Page 18 Programme button Special salt refill indicator Water softening system → "Adding special salt", Page 24 Rinse aid refill indicator Rinse aid system...
  • Page 17 Familiarising yourself with your appliance en Display The display shows information about the remain- ing running time or the basic settings. You can change the basic settings via the display and the setting buttons. "Programmes" → Page 18 Programmes Depending on the appliance specifications...
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19: Information For Test Institutes

    Programmes en Programme: Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 20 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 20: Additional Functions

    en Additional functions Additional functions Features Additional functions Features You can find an overview of the addi- You can find an overview of the pos- Additional functions Features tional functions that can be selected sible features of your appliance and here. Different additional functions, how to use them here.
  • Page 21: Bottom Basket

    Features en Press in the levers on the right and Bottom basket left on the outside of the basket. Arrange pans and plates in the bot- tom basket. Raise or lower the basket evenly to the right level. Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown.
  • Page 22: Etagere

    en Features Arrange cutlery with the points and Folding down prongs sharp edges downwards. If you do not need the prongs, fold them down. Etagere Push the lever forwards and fold Use the cutlery shelf and space un- down the prongs ⁠...
  • Page 23: Basket Heights

    Before using for the first time en Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery drawer Level Top basket Bottom basket 30 cm/"31 cm" → Page 21 1 max. ø 16 cm 2 max. ø 18.5 cm 27.5 cm 3 max.
  • Page 24: Overview Of Water Hardness Set- Tings

    en Water softening system Water hardness °E Hardness range mmol/l Setting value 0 - 8 Soft 0 - 1.1 9 - 10 Soft 1.2 - 1.4 11 - 12 Medium 1.5 - 1.8 13 - 15 Medium 1.9 - 2.1 16 - 20 Medium 2.2 - 2.9 21 - 26...
  • Page 25: Switching Off The Water Softening System

    Water softening system en Note: Only use special salt for ¡ The water hardness is 0 - 8 °E. dishwashers. You do not need to use special Do not use salt tablets. salt. Do not use table salt. Press ⁠ . Add the special salt to the dis- To open the basic settings, press penser.
  • Page 26: Rinse Aid System

    en Rinse aid system The consumption values specified Add rinse aid up to the max mark. are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
  • Page 27: Switching The Rinse Aid System Off

    Detergent en To save the settings, press starch and remove protein. Oxygen- for 3 seconds. based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup. Switching the rinse aid sys- tem off Note: Follow the manufacturer's in- structions for each detergent. If you find the rinse aid refill indicator Detergent Description...
  • Page 28: Unsuitable Detergents

    en Detergent Separate detergents Unsuitable detergents Separate detergents are products Do not use detergent which could that do not contain components other cause damage to the appliance or than detergent, e.g. powder deter- present a risk to health. gent or liquid detergent. With powder and liquid detergent the Detergent Description...
  • Page 29: Adding Detergent

    Tableware en ¡ The function of rinse aid is limited Close the lid of the detergent dis- with combined detergents. You will penser. generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch.
  • Page 30: Damage To Glass And Tableware

    en Tableware Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Only put glasses and china in the is too high. ures. dishwasher if it is marked as dish- After the programme washer-safe by the manufacturer.
  • Page 31: Removing Tableware

    Basic operation en To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 32: Setting A Programme

    en Basic operation Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "0h:00m". Press the programme button re- ▶...
  • Page 33: Terminate Programme

    Basic operation en few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 34: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07...
  • Page 35: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Wi-Fi Cn0 - Cn1 Switch the wireless network connec- tion on or off. Level "Cn0" switches the wireless network connection off. The basic setting "Wi-Fi" is only avail- able once the appliance is connec- ted to the Home Connect app.
  • Page 36: Home Connect Quick Start

    en Home Connect To be able to use Home Connect, Connecting the appliance to WLAN you must first set up the connection home network (Wi-Fi) to the WLAN home network (Wi-Fi Requirements and to the Home Connect app. ¡ Home Connect app is installed on ¡...
  • Page 37: Remote Diagnostics

    Home Connect  en Activating Remote Start Data protection When you have selected "rc1" in the Please see the information on data basic settings of this function, activ- protection. ate the function on your appliance. The first time your appliance is Requirements registered on a home network ¡...
  • Page 38: Cleaning And Servicing

    Tip: You can get our tested and ap- proved Dishwasher Care and Ma- Cleaning the tub chine Cleaner for Dishwashers online at https://www.bosch-home.com/ WARNING store or from customer service. Risk of harm to health! Using detergents containing chlorine Tips on appliance care may result in harm to health.
  • Page 39: Filter System

    Cleaning and servicing en To ensure optimum cleaning perform- Pour the machine cleaner into the ance, the programme doses the de- detergent dispenser until it is filled tergents independently of each an- completely. other during the relevant cleaning Do not place any additional ma- phase.
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system ⁠ . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
  • Page 41 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 42: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 43 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 44: Washing Results

    en Troubleshooting Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. E:92-40 will light up altern- Filters are soiled or blocked.
  • Page 45 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 18 or use pliance or short programme. Dissolv- "Powder detergent" → Page 27. ing time of the tab is not at- tained.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 27. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 51: Home Connect Problem

    Troubleshooting en Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Water is left in the appliance Programme has not yet Wait until the programme ends or ▶ at the end of the pro- ended. cancel the programme with Reset. gramme. → "Terminate programme", ▶ Page 33 Appliance cannot be Software update is taking Wait until the software update has ▶...
  • Page 53: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting All LEDs lit up or flashing. Electronics have detected a Press the main switch button for ap- fault. prox. 4 seconds. → "Controls", Page 15 The appliance is reset and restar- ted. If the problem occurs again: Switch off the appliance. ‒...
  • Page 54 en Troubleshooting Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 55: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 56: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 57: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en least 10 years from the date on from water damage, the appliance which your appliance was placed on must be connected to the power the market within the European Eco- supply. nomic Area. ¡ The liability guarantee is valid for the service life of the appliance.
  • Page 58: Information Regarding Free And Open Source Software

    A detailed Declaration of Conformity and additional documents). Alternat- can be found online at www.bosch- ively, you can request the relevant in- home.co.uk among the additional formation from oss- documents on the product page for request@bshg.com or BSH Hausger-...
  • Page 59 Declaration of Conformity en 5 GHz band (5150–5350 MHz + 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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