Sound problems
No sound can be heard from
the speaker even when the vol-
ume is turned up.
Battery problems
Your computer shuts down
before the battery status indica-
tor shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
The computer does not operate
with a fully charged battery.
A hard disk drive problem
The hard disk drive does not
work.
A startup problem
®
The Microsoft
Windows oper-
ating system does not start.
OneKey Rescue system problems
Backup cannot be made.
Fail to restore system partition
to factory default.
Make sure that:
•
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
•
Discharge and recharge the battery.
The surge protector in the battery might be active. Turn off
•
the computer for one minute to reset the protector; then turn
on the computer again.
•
In the Boot menu in BIOS setup utility, make sure that the
hard disk drive is included in the Boot priority order
correctly.
Use the OneKey Rescue system to help solve or identify
•
your problem. For details about OneKey Rescue system, see
"Chapter 4. OneKey Rescue system" on page 33.
You are not currently using a Windows operating system.
•
•
There is not enough space to store the backed up data. You
will need to free more hard disk space on your system
partition (C drive).
•
The system partition, such as the partition size or the drive
capacity of C, has been modified.
Chapter 5. Troubleshooting
41