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Lenovo IdeaPad U350 2963 User Manual

Lenovo ideapad u350 2963: user guide
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Lenovo
IdeaPad U350
User Guide
V1.0

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  Summary of Contents for Lenovo IdeaPad U350 2963

  • Page 1 Lenovo IdeaPad U350 User Guide V1.0...
  • Page 2 First Edition (May 2009) © Copyright Lenovo 2009. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3 User Guide carefully. We are most honored to have you as our customer. In order to make sure you master the usage of Lenovo notebook soon, we have prepared this User Guide for you. This manual has been made very simple and comprehensive.
  • Page 4: Explanation Of Hard Disk Capacity

    Explanation of hard disk capacity Dear user, While using your computer, you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 40GB hard disk will appear as less than 40GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon of computers.
  • Page 5 X × 0.931 G. II. A portion of the hard disk space is used for specific purposes Lenovo computers may come with preinstalled OneKey Rescue System, so the hard disk has a special portion partitioned before delivery, which is used to store hard disk mirror and OneKey Rescue System program files.
  • Page 7: Table Of Contents

    Replacing the battery ...49 Replacing the hard disk drive ...51 Replacing memory ...55 Appendix A. Getting help and service...59 Getting help on the Web ...60 Calling the customer support center ...60 Getting help around the world ...63 Lenovo warranty service telephone numbers...63...
  • Page 8 Appendix B. Use and care information... 64 Caring your computer... 64 Accessibility and comfort ... 70 Maintenance ... 72 Appendix C. Lenovo limited warranty ... 77 Warranty information ... 87 Lenovo warranty service telephone numbers ... 91 Appendix D. Customer replaceable units (CRUs)...
  • Page 9: Important Safety Information

    Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Appendix C. Lenovo limited warranty” on page 77.
  • Page 10 Important safety information Unpack Inspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage. Danger: • Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 11 Working place Do NOT use the computer in humid places such as a bathroom. Keep the computer and other parts away from liquids. Danger: • An electric shock may be caused by spilled liquid. Do NOT use the computer during a lightning storm. Attention: •...
  • Page 12 Important safety information On using Use ONLY the power cord, power adapter and battery pack shipped with the computer and never use them with another product. Be sure the power outlet is suitable for the plug and provides the correct voltage and current for the product you are installing. Danger: •...
  • Page 13 Do NOT wrap the power cord around the power adapter or other objects. Do NOT squeeze or pinch the cord, or place heavy objects on it. Attention: • Stressing the cord may cause the cord to fray, crack or crimp which may present a safety hazard.
  • Page 14 For a list of service and support phone numbers, go to http://consumersupport.lenovo.com. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units (CRUs). Closely follow all instructions when installing or replacing parts.
  • Page 15: Chapter 1. Getting To Know Your Computer

    Chapter 1. Getting to know your computer Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Note: The illustrations in this manual may differ from the actual product.
  • Page 16 The light sensor detects the environmental illuminance and automatically adjusts the panel brightness of the display accordingly, if enabled. You may enable/disable the light sensor in Lenovo Energy Management software. For details, see “System status indicators” on page 20. The built-in microphone (with noise reduction) can be used for video conferencing, voice narration, or simple audio recordings.
  • Page 17 The built-in antennas ensure optimal reception of wireless Wireless module communication radio. antennas Computer The LCD display provides brilliant visual output. display Touchpad The touchpad functions as a conventional mouse. Note: For details, see “Using the touchpad” on page 14. Chapter 1.
  • Page 18: Left-Side View

    Chapter 1. Getting to know your computer Left-side view Kensington slot Note: For details, see “Attaching a security lock (not supplied)” on page 21. Fan louvers Note: Make sure that none of the fan louvers are blocked or else overheating of the computer may occur.
  • Page 19: Right-Side View

    Right-side view Insert memory cards (not supplied) here. Memory card slot Note: For details, see “Using memory cards (not supplied)” on page 23. Connects to an external microphone. Microphone jack Headphone jack Connects to an external headphone. Attention: Listening to music at high volume over extended periods of time may •...
  • Page 20: Bottom View

    Chapter 1. Getting to know your computer Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 21 Speakers The stereo speakers provide rich and powerful sound. Battery latch - The spring-loaded battery latch keeps the battery pack secured in place. spring loaded Battery pack For details, see “Using AC adapter and battery” on page 11. Hard disk drive/ Houses the computer’s hard disk drive, main memory and wireless module.
  • Page 22: Chapter 2. Learning The Basics

    Chapter 2. Learning the basics First use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Read the manuals Read the supplied manuals before using your computer.
  • Page 23 Chapter 2. Learning the basics Turn on the computer Press the power button to turn on the computer. Configure the operating system You may need to configure the operating system when it is first used. The configuration process may include the procedures below. •...
  • Page 24: Shutting Down Your Computer

    Chapter 2. Learning the basics To put the computer into sleep state, do one of the following. • Click and select Sleep from the Start menu. • Press Fn + F1. Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep state) before you move your computer.
  • Page 25: Using Ac Adapter And Battery

    Using AC adapter and battery Checking battery status You can determine the percentage of battery power remaining by using Windows Power Options. Note: As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors: •...
  • Page 26: Removing The Battery Pack

    If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc. remove the battery pack from the computer. Before removing the battery pack, make...
  • Page 27: Handling The Battery

    To avoid possible injury and detriment to the environment, pay attention to the following points. Notes: • Replace only with a battery of the type recommended by Lenovo. Keep the battery pack away from fire. • Do not expose the battery pack to water or rain.
  • Page 28: Using The Touchpad

    Chapter 2. Learning the basics Using the touchpad Touchpad Left click button Right click button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To move the cursor on the screen, slide your fingertip over the pad in the direction to which you want the cursor to move.
  • Page 29: Using The Keyboard

    Note: You can enable/disable the touchpad using Fn+F6. Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard. Numeric keypad The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8.
  • Page 30 Chapter 2. Learning the basics Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn function keys ; then press one of the...
  • Page 31 The following describes the features of each function key. Fn + Esc: Turn on/off the integrated camera. Fn + F1: Enter sleep mode. Turn on/off the LCD screen. Fn + F2: Fn + F3: Shift to other connected display devices. Fn + F4: Open the interface for display resolution settings.
  • Page 32: Special Keys And Buttons

    Chapter 2. Learning the basics Special keys and buttons Your computer has several special keys and buttons. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 33 • When the computer is powered-off, press this button to enter the OneKey Rescue System if Lenovo OneKey Rescue System has been preinstalled. • Under Windows operating systems, press this button to start Lenovo OneKey Recovery. Note: For details, see “OneKey Rescue System” on page 35.
  • Page 34: System Status Indicators

    Chapter 2. Learning the basics System status indicators These indicators inform you of the computer status. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hard disk drive indicator Scroll lock indicator Num lock indicator...
  • Page 35: Securing Your Computer

    • You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo offers no comment judgement or warranty regarding the function, quality or performance of locking devices and security features. Chapter 2. Learning the basics...
  • Page 36: Using Passwords

    For details about how to set the password, see the help to the right of the screen in BIOS setup utility. Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the screen while the computer is starting up.
  • Page 37: Connecting External Devices

    Connecting external devices Your computer has a wide range of built-in features and connection capabilities. Using memory cards (not supplied) Your computer supports the following types of memory cards: • Secure Digital (SD) card • MultiMediaCard (MMC) • Memory Stick (MS) •...
  • Page 38: Inserting A Memory Card

    Chapter 2. Learning the basics Inserting a memory card Push the dummy card until you hear a click. Gently pull the dummy card out of the memory card slot. Note: The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use.
  • Page 39 Connecting a universal serial bus (USB) device Your computer comes with 3 USB ports compatible with USB devices. Note: When using a high power consumption USB device such as USB ODD, use the external device’s power adapter. Otherwise, the device may not be recognized, or system shut down may result.
  • Page 40 Chapter 2. Learning the basics To send files from the computer to the paired wireless device Open Bluetooth File Transfer Wizard from Accessories of the Start menu. Click Send a file, select the wireless device where you want to save the file and click Next.
  • Page 41: Chapter 3. Using The Internet

    Chapter 3. Using the Internet As a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment. You can connect the computer to the Internet in the following ways: Wired connection: uses physical wiring to connect. Wireless network technology: connect without wiring.
  • Page 42: Hardware Connection

    Chapter 3. Using the Internet Hardware connection: Cable Splitter * Cable modem * * Not supplied. Note: The above diagrams are for reference only. Actual connection method may vary. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer.
  • Page 43: Wireless Connection

    Wireless connection Wireless connection provides mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. Divided by the signal scales, wireless connection to the Internet can be built based on the following standards. Wi-Fi Wi-Fi networks cover a small physical area, like a home, office, or small group of buildings.
  • Page 44 Chapter 3. Using the Internet Using Wi-Fi/WiMax (specific models only) Enabling wireless connection To enable wireless communications, do the following: Slide the integrated wireless device switch to Press Fn + F5 to make configuration. Hardware connection Access point * Wi-Fi/WiMax network * Not supplied Software configuration Consult your Internet Service Provider (ISP) and search Windows Help and...
  • Page 45 Notes: • Various standards are in use by mobile operators to provide Mobile Broadband services. The Lenovo Mobile Broadband module may support one or more of the following standards: GSM (Global System for Mobile Communications) TD-SCDMA (Time Division-Synchronous Code Division Multiple Access)
  • Page 46 Chapter 3. Using the Internet • A connection management utility to connect/disconnect to your Mobile Broadband network. Note: In general, your mobile service provider provides this utility. Inserting the SIM card To insert the SIM card: Turn off the computer; then disconnect the AC adapter and all cables from the computer.
  • Page 47 Put the battery back in place, turn the computer over again, and reconnect the cables. Removing the SIM card To remove the SIM card: Turn off the computer, then disconnect the AC adapter and all cables from the computer. Close the computer display and turn it over. Remove the battery.
  • Page 48 Chapter 3. Using the Internet Put the battery back in place, turn the computer over again, and reconnect the cables. Note: Never insert or remove the SIM card while the computer is on. Doing so may cause permanent damage to the SIM card as well as the SIM card reader.
  • Page 49: Chapter 4. Onekey Rescue System

    OneKey Rescue System Introduction The Lenovo OneKey Rescue System is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Rescue under a Windows operating system, and the OneKey Rescue System without starting the Windows operating system.
  • Page 50: Using Lenovo Onekey Recovery In Windows

    After the recovery discs are burned, please number them so that you can use them in the correct order. For computers without an optical drive, an external optical drive is needed to • back up or to create a recovery disc. For more instructions, see the help file of Lenovo OneKey Recovery.
  • Page 51 Windows system and data. Pressing the OneKey Rescue System key will activate Lenovo OneKey Rescue System when your PC is turned off. Within the program, you can restore your system partition to the original factory status, or to a previously generated backup. You may also transfer critical data or documents to other storage devices.
  • Page 52: Chapter 5. Troubleshooting

    This section lists frequently asked questions and tell where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad U350 Setup Poster. What safety precautions should I follow when using my computer? See “Important safety information”...
  • Page 53 See “Appendix A. Getting help and service” on page 59 of this guide. Where can I find warranty information? For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 77. How can I install the device drivers? A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer.
  • Page 54 Chapter 5. Troubleshooting What can I do if the backup process fails? If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps: Close other applications, then restart the backup process. Check if the destination media is damaged, try to select another path and then try again.
  • Page 55: Troubleshooting

    Troubleshooting If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2. Display problems When I turn on the compu- ter, nothing appears on the screen.
  • Page 56 - Press any key on the keyboard. - Press the power button. • If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed. • If you forget your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk.
  • Page 57 Keyboard problems A number appears when you enter a letter. Sleep or hibernation problems The computer enters sleep mode unexpectedly. The computer enters sleep mode immediately after Power-on self-test (POST). Note: If the battery is charged and the temperature is within range, have the computer serviced.
  • Page 58 Chapter 5. Troubleshooting The computer does not return from sleep mode and does not work. Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer, reset the computer. However, unsaved data may be lost.
  • Page 59 Computer screen problems The screen is blank. The screen is unreadable or distorted. Incorrect characters appear on the screen. Sound problems No sound can be heard from the speaker even when the volume is turned Chapter 5. Troubleshooting • Do the following: - If you are using the AC adapter, or using the battery, and the battery status indicator is on, press Fn +...
  • Page 60 Chapter 5. Troubleshooting Battery problems Your computer shuts down before the battery status indicator shows empty. -or- Your computer operates after the battery status indicator shows empty. The operating time for a fully charged battery is short. The computer does not operate with a fully charged battery.
  • Page 61 OneKey Rescue System problems Full backup cannot be made. Incremental backup cannot be made. A prompt to repair system kernel files appears when using System Repair. Restore to factory default feature cannot be used. Chapter 5. Troubleshooting • You are not currently using a Windows operating system.
  • Page 62 Chapter 5. Troubleshooting Other problems The computer does not respond. The computer does not start from the desired device. The connected external device does not work. • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery.
  • Page 63: Chapter 6. Upgrading And Replacing Devices

    Chapter 6. Upgrading and replacing devices Replacing the battery Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode. To replace the battery Turn off the computer, or enter hibernation mode. Disconnect the AC adapter and all cables from the computer.
  • Page 64 Chapter 6. Upgrading and replacing devices Unlock the spring-loaded battery latch in the unlocked position remove the battery pack in the direction shown by the arrow Install a fully charged battery. Turn the computer over again. Connect the AC adapter and the cables to the computer again.
  • Page 65: Replacing The Hard Disk Drive

    Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: •...
  • Page 66 Chapter 6. Upgrading and replacing devices To replace the hard disk drive, do the following: Turn off the computer; then disconnect the AC adapter and all cables from the computer. Close the computer display, and then turn the computer over. Remove the battery pack.
  • Page 67 Remove the frame fixing screw Pull the tab in the direction shown by arrow Note: DO NOT lift the hard disk drive beyond 5° to avoid damage to the connector. Chapter 6. Upgrading and replacing devices...
  • Page 68 Chapter 6. Upgrading and replacing devices Take out the hard disk drive secured in a metal frame Remove the screws and detach the metal frame from the hard disk drive. Attach the metal frame to a new hard disk drive; then tighten the screws.
  • Page 69: Replacing Memory

    Replacing memory You can increase the amount of memory in your computer by installing a double data rate (DDR3) small outline dual inline memory module (SO- DIMM)-available as an option-in the memory slot of your computer. SO- DIMMs are available in various capacities. Note: Use only the memory types supported by your computer.
  • Page 70 Chapter 6. Upgrading and replacing devices Remove the Hard disk drive/Memory/PCI Mini ExpressCard slot compartment cover...
  • Page 71 If two SO-DIMMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time. Be sure to save the old SO-DIMM for future use.
  • Page 72 Chapter 6. Upgrading and replacing devices To make sure that the SO-DIMM is installed correctly, do as follows: Turn the computer on. Hold F2 during startup. The BIOS Setup Utility screen opens. The Total Memory item shows the total amount of memory installed in your computer.
  • Page 73: Appendix A. Getting Help And Service

    Appendix A. Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 74: Getting Help On The Web

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 75 • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: •...
  • Page 76 Note: For the latest list of customer support center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.
  • Page 77: Getting Help Around The World

    - - - - - - - - - - - - - Warranty Service Telephone Numbers A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region.
  • Page 78: Appendix B. Use And Care Information

    Appendix B. Use and care information Caring your computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 79 discharge from your body or clothing to the computer, it poses the same risk of a computer malfunction. Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer close to an appliance that can produce negative ions, give special attention to the following: - Avoid directly exposing your computer to the air from an appliance...
  • Page 80 Appendix B. Use and care information - When you install a static-sensitive option or CRU, touch the static- protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds.
  • Page 81 • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag.
  • Page 82 Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo authorized service providers will not reset it, and you might have to replace your system board or hard disk drive. Other important tips •...
  • Page 83 • Register your Lenovo products with Lenovo (refer to the Web page: http://consumersupport.lenovo.com). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
  • Page 84: Accessibility And Comfort

    Appendix B. Use and care information Accessibility and comfort Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment. Following some simple rules will make things easier and bring you the maximum benefits of your computer. Keeping in mind such basics as good lighting and proper seating, for example, can help you improve your performance and achieve greater comfort.
  • Page 85 Appendix B. Use and care information What if you are traveling? It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels of comfort and performance.
  • Page 86: Maintenance

    • At least once a week, make a point to back up your data. If critical data is present, it is a good idea to perform a daily backup. Lenovo has many backup options available for your computer. CD-RW drives and CD-RW/DVD drives are available for most computers and are easily installed.
  • Page 87 • Profile your machine at http://consumersupport.lenovo.com to keep up to date with current drivers and revisions. • Keep up to date on device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
  • Page 88 Appendix B. Use and care information Cleaning the cover of your computer Occasionally clean your computer as follows: Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.
  • Page 89: Cleaning Your Computer Keyboard

    Cleaning your computer keyboard Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it.
  • Page 90 Appendix B. Use and care information Cleaning your computer display Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside. Wipe or dust the stain gently with a soft, dry cloth.
  • Page 91: Appendix C. Lenovo Limited Warranty

    What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period. The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing.
  • Page 92 How to obtain warranty service If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone.
  • Page 93 If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.
  • Page 94 Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
  • Page 95 Personal Data that you did not delete, you are in compliance with all applicable laws. Use of personal information If you obtain service under this warranty, Lenovo will store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
  • Page 96 • damage caused by a non-authorized service provider; • failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and • any technical or other support, such as assistance with “how-to”...
  • Page 97 Appendix C. Lenovo limited warranty Limitation of liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation.
  • Page 98 Appendix C. Lenovo limited warranty UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA;...
  • Page 99 CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.
  • Page 100 Appendix C. Lenovo limited warranty Lenovo Turkey address LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Beybi Giz Plaza, Dereboyu cad., Meydan Sok., No:28, Kat:10, Daire 35 Maslak Posta Kodu: 34398 Tel : 3658900-99 Fax: 2902750...
  • Page 101: Warranty Information

    Poland, Turkey Appendix C. Lenovo limited warranty - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 102 An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs.
  • Page 103 Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.
  • Page 104 You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product.
  • Page 105: Lenovo Warranty Service Telephone Numbers

    The phone numbers provided below are correct as of the time of printing and are subject to change without notice. For the latest warranty service contact telephone number in a country please contact Lenovo, or your reseller in your country.
  • Page 106 Ukraine the Republic of Kazakhstan Poland Turkey Brazil Additionally, you can find support information, and updates, including service phone numbers for unlisted countries on the Lenovo Web site located at: http://consumersupport.lenovo.com. 0861-536-686 1300 557 073 0800 446 833 8-800-700-7888 +7-(495) 662-7888...
  • Page 107: Appendix D. Customer Replaceable Units (Crus)

    Customers are responsible for replacing all external CRUs. Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period. Your computer contains the following types of external CRUs: •...
  • Page 108 Appendix D. Customer replaceable units (CRUs) Your computer contains the following types of internal CRUs: • Internal CRUs (located behind an access panel): These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws. Once the access panel is removed, only the specific CRU is visible.
  • Page 109: Appendix E. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
  • Page 110 Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment.
  • Page 111 Appendix E. Notices made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
  • Page 112: Energy Star Model Information

    Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR program requirements for computers.
  • Page 113 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 114: Wireless Related Information

    Appendix E. Notices Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: •...
  • Page 115 Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and...
  • Page 116 Appendix E. Notices result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situation or environment, the use of wireless LAN PCI Express Mini Card or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization.
  • Page 117 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency (RF) energy which could cause interference with the operation of the airplane communication or navigation system.
  • Page 118: Electronic Emissions Notices

    Appendix E. Notices Electronic emissions notices The following information refers to Lenovo IdeaPad U350, machine type 20028 2963. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 119 Appendix E. Notices available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 120 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 121 Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...
  • Page 122 TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.
  • Page 123 Appendix E. Notices Lenovo Product Service Information Japanese VCCI Class B Statement...
  • Page 124 Appendix E. Notices Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000-3-2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase. Korea Class B...
  • Page 125: Weee And Recycling Statements

    General recycling statement Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo’s Internet site at...
  • Page 126: Eu Weee Statements

    For additional WEEE information go to: http://www.lenovo.com/lenovo/environment/recycling/ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 127: Japan Recycling Statements

    Collecting and Recycling a Disused Lenovo Computer or Monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 128 You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery http://www.ibm.com/jp/pc/environment/recycle/battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery...
  • Page 129: Notice For Users In The U.s.a

    Appendix E. Notices Notice for users in the U.S.A. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate.
  • Page 130 Appendix E. Notices • Format your hard disk, using the software for initializing it. • Using the preinstalled recovery program, bring the hard disk back to factory-ship state. These operations, however, only change the file allocation of the data; they do not delete the data itself.
  • Page 131: Appendix F. Features And Specifications

    Appendix F. Features and Specifications Model Name: IdeaPad U350 Note: The following specifications may contain technical inaccuracies or typographical errors. Lenovo reserves the right to improve and/or change specifications at any time without notice. Form Factor Size Weight System Memory...
  • Page 132 Appendix F. Features and Specifications I/O Ports Communication Audio Video Memory card slot Kensington slot USB 2.0 x 3 ports RJ-45 port Headphone/Mic-In Jack D-sub port/HDMI port 4 in 1 slot x 1 (MMC/ SD/ MS/ MS PRO)
  • Page 133: Trademarks

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Trademarks Lenovo, Lenovo logo, IdeaPad, VeriFace, OneKey are either registered trademarks or trademarks of Lenovo in the United States and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
  • Page 134: Index

    Index AC adapter ... 11 Using Battery ... 11 Charging Bluetooth ... 25 Connecting ... 100 Interoperability ... 101 Usage environment ... 2, 17 Camera ... 23 Card reader ... 64 Caring your computer Cleaning ... 74 Computer cover ... 76 Computer display Computer keyboard ...
  • Page 135 ... 77 Lenovo Limited Warranty ... 72 Maintenance Microphone ... 2 Built-in Notice ... 104 Electronic emissions ... 15 Numeric Keypad OneKey Rescue System button Password Problems ...22 Using Power button Problems ...46 Battery Computer screen Display Hard disk drive...
  • Page 136 Index ... 14 Touchpad ... 119 Trademarks ... 41 Troubleshooting ... 22 VeriFace ... 87 Warranty information ... 60 Help Wireless LAN ... 100 Interoperability ... 101 Usage environment...
  • Page 137 If your product is not working correctly, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com.
  • Page 138 New World. New Thinking. www.lenovo.com P/N: 147002394 Printed in China...