Types Of Warranty Service - Lenovo IdeaPad S10e 4187 User Manual

A warranty period of 1 year on part and 1 year on labor means that Lenovo provides
warranty service without charge for:
1. parts and labor during the first year of the warranty period (or a longer period as
required by law); and
2. parts only, on an exchange basis, in the second and third years of the warranty
period. Your Service Provider will charge you for any labor provided in
performance of the repair or replacement(s) in the second and third year of
warranty period.

Types of warranty service

1. Customer Replaceable Unit ("CRU") Service
Under CRU Service, your Service Provider will ship CRUs to you for installation
by you. CRU information and replacement instructions are shipped with your
product and are available from Lenovo at any time upon request. CRUs that are
easily installed by you are called Self-service CRUs, while Optional-service CRUs
may require some technical skill and tools. Installation of Self-service CRUs is
your responsibility. You may request that a Service Provider install
Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may
find a list of CRUs and their designation in the publication that ships with your
product or at http://www.lenovo.com/CRUs. The requirement to return a
defective CRU, if any, will be specified in the materials shipped with a
replacement CRU. When return is required, 1) return instructions, a prepaid
return shipping label, and a container will be included with the replacement CRU;
and 2) you may be charged for the replacement CRU if your Service Provider
does not receive the defective CRU within thirty (30) days of your receipt of the
replacement.
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